Staff in the shop were friendly and helpful, the trousers are a good fit in my usual size, the material is a little see through I do not live near a fat face so was glad I managed to buy the trousers... もっと見る
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Can’t thank Jane enough for ordering my dress online — she’s always so helpful and obliging, nothing is ever too much trouble. Her advice is consistently supportive with every purchase I’ve made from... もっと見る
企業が回答しました
I love fat face. I'd buy all the clothes of I could afford it. I had my order delivered to the Peebles store. All the staff there are lovely. I usually have my dog Henry with me and they all know him.... もっと見る
企業が回答しました
We love visiting the FatFace shop at Peebles - always a super way to end our summer holiday. Staff (particularly the fabulous lady with the colourful hair) are attentive, professional & full of advice... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Eastgate, EH45 8AD, Peebles, Lothian, 英国
- 01721 729161
4.8
優良
109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience at FatFace Peebles
Jane at the FatFace Peebles outlet was super friendly and helpful. Great quality jacket. Looks and feels premium with decent environmental credentials too. Easy to recommend!
2024年2月25日
自発的なレビュー
FatFace - PEEBLES からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Peebles store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Excellent customer service
I had to return an item. I took it to the store in Peebles and the assistant explained that she couldn't accept it because I paid via PayPal. However, she wrapped my item up, applied the postal label and directed me to the nearby Post Office. Excellent customer service. Please pass on my thanks.
2024年2月15日
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
All good ordering etc…
Ordering and delivery all went smoothly Item delivered to local store and I was kept updated - excellent service. Cannot ask for more. Thank you
2023年12月1日
FatFace - PEEBLES からの回答
Good afternoon, Janet.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Staff.at the Peebles shop always…
Staff.at the Peebles shop always friendly and helpful with knowledge of the items for sale.
2023年11月30日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fat Face in Peebles
Fat Face in Peebles is well worth a visit. The staff are really friendly and extremely helpful. They go the extra mile! Dog friendly too! Good selection of quality clothes at competitive prices. I will be back.
2023年11月22日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Was handy to collect from branch
2023年11月22日
FatFace - PEEBLES からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
A proper friendly shopping experience
It's always a pleasure to shop here tge staff are super friendly and surprisingly rambert you from previous visits. Live in walking distance of edinburgh shop but would rather travel to peebles for that personal touch so sadly lacking in larger city stores.
2023年11月15日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fit is spot on, great jeans !
I found the sizing really good and consistent. I tried on items I would never normally try due to confidence in the fit. Brilliant advice from the lady in the shop too.
2023年9月22日
FatFace - PEEBLES からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Perfect Peebles
Ordered shoes online to be delivered to Fatface Peebles, they arrived at the shop before I expected which was much appreciated. Tried the shoes on the shop and unfortunately they were on the small side so asked the assistant if I could return them and she was absolutely brilliant! Nothing was trouble for her and I left the shop extremely impressed. Don't know the assistants name but she has impressive multi coloured hair. If only all shops were as helpful.
2023年9月23日
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Brilliant Peebles store
The staff in the Peebles store are brilliant - really helpful.
2023年9月24日
自発的なレビュー
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Lovely friendly store
Lovely ladies,nothing too much trouble.Store was well stocked and had everything I was looking for. The ladies even stored my purchases whilst I carried on shopping around Peebles. Wonderful customer service.
2023年9月23日
自発的なレビュー
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff very pleasant and helpful.
2023年8月24日
FatFace - PEEBLES からの回答
Hello Yvonne thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I collected my items from the Peebles…
I collected my items from the Peebles store, they are always so helpful and cheery, nicest store to shop in
2023年8月8日
FatFace - PEEBLES からの回答
Hello Lorna
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always friendly and helpful :0)
Katie is always so friendly and helpful as was the case on this occasion
2023年8月20日
自発的なレビュー
FatFace - PEEBLES からの回答
Thank you so much for your comments! We are pleased to hear of your wonderful shopping experience with us in store. We will share this with Katie, and the rest of the store! - RS
Just what I was looking for in a casual top.
Just what I was looking for when there is a chil in the air-Full length opening zip + an attached hood .
Lovely delicate colours will coardinate well with
Jeans,trousers +skirts?
The colours on the inside are very nice pity it’s is not reversible.
2023年5月20日
FatFace - PEEBLES からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Great little shop in the Borders
Sizes most of the time are on target. Good quality clothes with easy return s❣️ very friendly helpful staff who love doggies 😊
2023年5月7日
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - PEEBLES からの回答
Hi Don
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great experience!
This was the first time I had used click and collect. The staff in my local store were great. I called in before I got notification of my delivery on the ‘off chance’. They explained how the whole thing worked and what would occur if I didn’t collect. All very useful to know.
2023年5月3日
FatFace - PEEBLES からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were so helpful even when I…
The staff were so helpful even when I arrived very close to closing time.
2023年3月21日
FatFace - PEEBLES からの回答
Good Morning Vivienne
Thank you for taking the time to pass on your feedback regarding your recent visit in our Peebles store.
Please be assured that I have passed this onto the crew members involved for you.
EP
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