Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... もっと見る
企業が回答しました
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
企業が回答しました
The Odette Denim Dress size 6 was ordered online and delivery was speedy. The dress was lovely but, unfortunately, far too big at the top. Return process and refund by the local Fat Face store excell... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
15/17 The Square, GU32 3HP, Petersfield, Hampshire, 英国
- 01730 267589
4.8
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff are friendly and helpful
Staff are friendly and helpful, with a good knowledge of their products.
2026年8月5日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes and return handled promptly.
Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail shop in Petersfield where they credited them back to my card.
The initial order and return was handled professionally and promptly.
A return customer.
2026年7月29日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff
Went to Fat Face to buy underwear and didn’t have my size . Very helpful young lady ordered for me online . Lovely staff in the Petersfield branch
2026年7月22日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The quality is very good
The quality is very good, and there wasn't a problem returning the garments not required.
2026年5月24日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful service.
Really helpful service.
I’d ordered a dress in my usual size but it was just a bit too big. Re-ordered smaller size and swapped over at the Petersfield branch.
Love the dress and love being able to shop/order/exchange within a store.
Helpful and friendly staff 👏
2026年5月12日
FatFace - PETERSFIELD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Helpful staff, lovely clothes
Lovely, friendly and helpful staff. Fab that you do 20% discount for blue light workers, much appreciated and valued. Great sale!
2026年5月10日
FatFace - PETERSFIELD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
A beautiful dress
I bought a dress, because I'm only 5ft I find everything is too long. Was pleasantly surprised with my Fat Face purchase really lovely. Had it delivered to Petersfield Fat Face. The staff in this particular branch are just so nice.love going in there.
2026年2月22日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick service
Nice items, quick service, arrived before expected. Store colleague very friendly and helpful.
2026年1月4日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable men’s shirt
My husband is very pleased with this long sleeved polo shirt. Very comfortable, suitable for relaxing at home or smart for out & about.
2026年1月4日
FatFace - PETERSFIELD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Quality
Great quality clothing and accessories .
Store very busy but staff took time to be friendly and provide efficient service .
2025年12月29日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy Ordering Process
The item I wanted was easy and quick to order online and the staff where I collected my order from were both were helpful and friendly.
2025年11月8日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant quality stylish sweatshirt at…
Brilliant quality stylish sweatshirt at a great price.
2025年10月3日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The order came promptly and I was able…
The order came promptly and I was able to return one of the items at my local FatFace. The staff are always helpful and friendly in the Petersfield branch.
2025年7月7日
FatFace - PETERSFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good product and price but delayed…
Good product and price but delayed delivery to store not as impressive.
2025年6月30日
FatFace - PETERSFIELD からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
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