I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Quick delivery of order. Up to date notifications of progress of order. Friendly helpful staff always. Important to try items as sizing can sometimes vary depending on product
企業が回答しました
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... もっと見る
企業が回答しました
Shopping here is very easy, the staff in my local (Plymouth) store are very helpful and a credit to the company
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, 英国
- 01752 601589
4.7
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My favourite store!
Friendly and helpful in-store staff.
Well laid-out store - Drake Circus, Plymouth.
Good quality, stylish and wearable clothes that I like!
2026年6月6日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jamie and Rosie in Plymouth branch are…
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Very polite and very patient , down to earth . The work ethics of Jamie is just from the bottom of all humanity heart . Rosie : young , warm welcoming to the customer as opposed to to majority of her age . Rosie had the skills that even the people who are from different age group in that shop lack to have
2026年5月23日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Just been in to Fat Face Drake Circus…
Just been in to Fat Face Drake Circus Plymouth this afternoon. This is ALWAYS my favourite clothing store in Plymouth but over the last week they have just had new stock pouring in and I found it harder than usual too choose.
The staff in there are brilliant. Always very friendly, very helpful and very knowledgeable about the stock.
I can't recommend this store highly enough.
2026年6月3日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Bought 2 x ladies summer trousers for…
Bought 2 x ladies summer trousers for the wife. Staff were great, helped me conceal 1 pair so I could keep it for her as a surprise. They even rushed it through the till whilst the wife was in the changing room 😂
Thanks to the staff that helped.
2026年6月3日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very helpful and friendly staff who let…
Very helpful and friendly staff who let me try on lads of size and colour combinations. Special mention to Tsara who helped me with colour combination choices.
2026年5月23日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The lady was very helpful from the…
The lady was very helpful from the minute I walked into the shop.
2026年5月15日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent products at a fair price and…
Excellent products at a fair price and what’s more FatFace gives a service veterans discount. Thank you.
2026年5月5日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
First class service
Easy to order, fast delivery and notified at all times of progress of order - friendly staff on collection. Thank you Plymouth store.
2026年5月6日
FatFace - PLYMOUTH 2 からの回答
Hello! Than you for leaving your 5* review. We are so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon.
Take care, LE
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience was very good as parcel…
The experience was very good as parcel delivery to store and received email updates on when it was ready to pick up. Staff were lovely in store and didn’t have to wait around too long for parcel.
2026年4月28日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good range of goods, helpful staff
Nice clean store with goods set out well and reasonable access to move around. Good lighting and helpful, friendly staff. Good quality clothing.
2026年4月18日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
All staff in my local fat face store are so friendly and helpful. Always on hand with sizes or suggestions.
2026年4月25日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience with Fat face
Always a good experience with Fat face. Ordering is easy. Great products. Good choice. Good sizes. Love FF.
2026年4月14日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store was shut
I had an email to say my order had arrived in store (plymouth)I went into collect but the store was shut for the day, with the price of fuel etc & parking charges so high i wasn't best pleased.
2026年3月27日
FatFace - PLYMOUTH 2 からの回答
Hello Karen
Thank you for your review. We’re really sorry for the inconvenience caused when our Plymouth store had to close unexpectedly on the day you came to collect your order. We completely understand your frustration, especially with travel and parking costs.
We do hope that you’ve since been able to receive your parcel, and we apologise again for the disruption caused.
Take care, LE
Easy to wear.
Never disappointed with my purchases.
Timeless style been a customer since the early days
2026年3月2日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hooray size 22
Delighted to find a jacket to outdoor specifications in a size 22. Not many manufacturers have this size.
2026年2月15日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Breakyard cargo trousers
I ordered online and collected from the Plymouth store
Good comms and all worked well. The assistant suggested that I could try them on in the store to save me a return trip if they did not fit.
The only reason for not giving 5 stars was the issue with stitching on the back pocket flaps which make them stick out like pigs ears.
2026年1月19日
FatFace - PLYMOUTH 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I think the most important thing is the…
I think the most important thing is the staff. They are so friendly and helpful always have a smile for you. Makes you feel happy to visit the shop.
2026年1月15日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes and a good experience.
It was easy to order online from Fatface and collect from my local Plymouth shop. I like being given a choice of collection dates. My parcel arrived on time and the whole experience was pleasant and trouble free. (I do also enjoy purchasing from my local shop where I can touch the fabrics and try clothes on).
2026年1月22日
FatFace - PLYMOUTH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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