Greeted by sales assistants Linda and Jac as soon as I walked into the store which was lovely. WOW ladies what can I say? Your humour and enthusiasm was contagious. The service you gave me was supp... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The admin process was simple and I was kept updated about my order. Unfortunately the service was let down by the member of staff who retrieved my parcel in the Ripon store. She was far too familiar... もっと見る
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I regularly shop in the Fatface Ripon store and wanted to compliment all the staff on the excellent customer service I have received on every trip. You feel welcomed into the shop and everyone is very... もっと見る
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On visiting the Ripon FatFace shop today, the two wonderful ladies in the shop were very helpful and kind. A lovely experience and one of the ladies Jack or Jackie ( my hearing ) was exceptional in re... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 15 Market Gate, Marshall Way, HG4 2BT, Ripon, North Yorkshire, 英国
- 01765 602893
4.5
優良
60件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - RIPON からの回答
Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely friendly staff
2023年6月5日
FatFace - RIPON からの回答
Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good
Helpful cheerful staff.
Well set out displays.
Easy to find appropriate sizes.
Had a high quantity of new designs
2023年5月8日
FatFace - RIPON からの回答
Thank you for leaving us this review about your store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Excellent service as always.
2023年4月28日
FatFace - RIPON からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - RIPON からの回答
Hi there,
Thank you for taking the time to leave us your review.
I am pleased to read that you're happy with your purchase and our service.
Have a great day!
Take care, SK
Oh my gosh the amazing Jacs from the…
Oh my gosh the amazing Jacs from the Fat Face Ripon store! Incredible customer service and product knowledge... all round first class! Love going to that store as she makes it all so easy! Great job!!
2023年2月19日
自発的なレビュー
FatFace - RIPON からの回答
Hi Chris, thank you so much for your 5* review. I am very pleased you had a good customer service experience in Ripon store. Have an amazing day! -SK
Two wonderful women
Fatface Ripon. There were two wonderful women helping us and running around for us. They were so helpful and generous with their time. I cannot thank them enough
2022年12月21日
自発的なレビュー
FatFace - RIPON からの回答
Hi Josh, Thank you for the 5* review! I'll be sure to pass on your comments to the crew in Ripon. Merry Christmas! CD
Good personal service from staff
Good personal service from staff, just a little surprised when asked for ID on presenting my military discount card?
2022年12月10日
自発的なレビュー
FatFace - RIPON からの回答
Hi Jim,
Thank you for your feedback regarding your recent visit to our Ripon store and for being a loyal customer of ours.
Have a great day KS
I am always super impressed with this…
I am always super impressed with this store the assistants are so helpful it’s like having your own personal stylist
I love my new outfits and the recommendations made in store
See you soon
Liz
2022年9月3日
自発的なレビュー
FatFace - RIPON からの回答
Good Afternoon Liz,
Thank you for your 5 star review. Great to hear of your experience in store. Have a lovely day! -KC
Really helpful staff
Really helpful staff, it is a pleasure to shop at our Ripon store
2022年9月16日
自発的なレビュー
FatFace - RIPON からの回答
Good afternoon,
Thank you for your 5* review. It is great to read such positive feedback regarding our Ripon Store. Please be assured that these comments will be passed on to the team.
Have a great day!
Take care, EG
Excellent customer service and advice…
Excellent customer service and advice given by Jacqueline at Fatface Ripon - no request too small. Always a friendly greeting and pressure less shopping experience.
Thank you
2022年7月9日
自発的なレビュー
FatFace - RIPON からの回答
Hi Jane,
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day -KC
Good Human Interaction. Wouldn't have purchased 2 outfits…
Wouldn't have purchased 2 outfits without the help and suggestion of the sales assistant. Don't get that on line !!!! Full credit to her.
2022年7月8日
FatFace - RIPON からの回答
Good Morning Lynne
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Fast delivery and pleased with my…
Fast delivery and pleased with my items. Items were as described
2022年5月6日
FatFace - RIPON からの回答
Hi Elaine, Thank you for your 5* review. I am pleased to hear that your order turned up quickly and that you are happy with our service. Many thanks-AB.
Great service
Article I required not on shelves in my size. Assistant searched and came up with it. Great knowledge and effort.
2022年3月26日
FatFace - RIPON からの回答
Hi Ripon
Thank you for your 5* review.
I am so happy to read what a positive experience you had in the Ripon store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend :)
Good length dresses for summer
Bought 3 summer dresses today......because of the shearing on the bust I needed the next size up. the helpful assistants said this was normal and I had not put on weight!!.....Lol....
Bought 2 longer dresses, material very summery, nice colours and the right length (am 5'3") and usually trip over longer lengths....
2022年3月14日
自発的なレビュー
FatFace - RIPON からの回答
Hi Sue
Great to hear about your experience in our Ripon store. So pleased to hear that the team there were helpful to you with their guidance. Thank you for your 5 star review which I will feedback to the Ripon team. Have a great day. MJ
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