Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... もっと見る
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On this particular occasion I ordered my jeans online. My experience was exactly as I imagined - seamless from start to finish. No problems with delivery, Fatface kept me informed.
企業が回答しました
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
20 The Hundred, SO51 8BW, Romsey, Hampshire, 英国
- 01794 519334
4.7
優良
77件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ROMSEY staff are always so welcoming
ROMSEY staff are always so welcoming, friendly and helpful!
2025年6月25日
FatFace - ROMSEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I liked the item I purchased
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone who was visiting. Suffice to say they didn't receive the gift.
2025年6月5日
FatFace - ROMSEY からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Friendly efficient service
2025年5月4日
FatFace - ROMSEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great return
I loved the dresses from fat face but had to pick only 2 even though I really wanted all 4. . The other 2 I returned to Romsey store. The staff were so lovely. Made the return easy. Knew their stock really well. What a lovely store, all round pleasant experience. I now have more items on my wishlist ❤️
2025年4月8日
FatFace - ROMSEY からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Romsey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Very responsive team
2025年4月4日
FatFace - ROMSEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tried on in store first
Tried on in store first, but sizing wasn't right, the staff looked where they might have it in stock, staff always go above and beyond in fatface. When none in stock locally he informed me to order online, where it was in stock.
2025年3月15日
FatFace - ROMSEY からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Always easy to order on line
Always easy to order on line, & pick items up free of charge from your stores.
2025年2月19日
FatFace - ROMSEY からの回答
Hi Sonia
Thank you for taking the time to leave your review. I'm really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, LE
FatFace - ROMSEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ROMSEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ROMSEY からの回答
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ROMSEY からの回答
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ROMSEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - ROMSEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great t-shirt
I ordered a t-shirt that was in the sale It fits perfectly & I love it,I also ordered a tank top which again fits perfectly. I picked them up from the Romsey store the staff there are always very pleasant & helpful.
2024年7月15日
FatFace - ROMSEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - ROMSEY からの回答
Hello Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to click and collect my order
Easy to click and collect my order, staff always helpful and good discounts in the sale at the moment
2024年7月3日
FatFace - ROMSEY からの回答
Hello Maggie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pick up was easy and quick
2024年6月27日
FatFace - ROMSEY からの回答
Good afternoon, Sally.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly with our Click n' Collect service. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
FatFace - ROMSEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service as always
Excellent service as always. Good notification and prompt delivery. Staff always friendly and helpful.
Chuffed with my earring I got in the sale. I’ve had my eye on them for awhile. So bonus to get them in the sale. Socks are great too.
2024年4月23日
FatFace - ROMSEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear your feedback regarding service, and that you love your earrings! We look forward to welcoming you back soon.
Take care. -GM
Fast efficient service
Fast efficient service. Emails keeping me up to date with my order were helpful.
2024年3月28日
FatFace - ROMSEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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