It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... もっと見る
企業が回答しました
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... もっと見る
企業が回答しました
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in t... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, 英国
- 01788 576602
4.7
優良
180件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly Fat Face Staff
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally came back into stock and I ordered to store. Tried it on and fitted perfectly. Always very accommodating and friendly.
2026年5月6日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple ordering
Simple ordering, fast delivery and efficient on collection. Perfect fit and very pretty
2026年4月30日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It would help greatly that delivery for…
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you turn up there are items not there. Its not only inconvenient but is lying as when ordering it gives you a expected date which is just not true. Its not the first time either, several previous orders have been messed up this way too. Surely by now you could have sorted out deliveries.
2026年5月1日
FatFace - RUGBY からの回答
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic clothing range at fatface
I never have a problem with fat face and the staff are extremely well trained but also very friendly. Ready to give advice if needed. The clothes are quality for the money but I must admit most of the time I wait for their sales. The clothing washes well and fits well. Something different I think to other stores My favourite shop of all.
2026年3月22日
FatFace - RUGBY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well organised company
Ordered a top which was just what I wanted. Easy to order and pick up from the store. A good process.
2026年3月9日
FatFace - RUGBY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Lovely shop with new spring clothes in
Lovely shop with new spring clothes in. Some great designs in there.
Friendly helpful staff!
2026年2月25日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love Fat Face winter jumpers
Just love Fat Face winter jumpers! Staff at my local store are always so friendly and helpful 😊
2026年1月30日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to choose
Easy to choose, and click and collect at local shop.
The mystery of what's L & XL remains. All good in the event.
Folk at Rugby were very helpful.
2026年1月15日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering was easy with quick delivery…
Ordering was easy with quick delivery to my local store.
2026年1月15日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line purchasing…
I had been searching for a shirt on line and one popped up and it was exactly what I wanted. Ordering was simple and I was able to collect from The Rugby shop at Elliot's Field, so no postage.
The staff were most welcoming and I walked out of the very pleased. It is a shop I like to visit and the clothing is good quality.
2026年1月7日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything went according to plan!!
2026年1月6日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last well.
Great quality clothes that last well.
Helpful, friendly staff.
2025年12月20日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and welcoming staff
Quick delivery and welcoming staff. The sweater was so pretty.
2025年12月16日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nostalgic memories
I ordered a garment I used to wear over thirty years ago.It was - and still is - American style: a checked shirt over a T-shirt.
With my daughter we visited a Fatface shop in Rugby, and I immediately saw it. Unfortunately, they did not have my size. I ordered it online and it was delivered the following day!
The shirt I’d warm and soft even to bare skin and the raglan cut of the sleeve makes it more comfortable and womanly looking.
2025年12月20日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。