I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store. I love this coord and it’s had a lot of comp... もっと見る
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所在地
所在地を変更Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... もっと見る
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I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... もっと見る
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The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, 英国
- 01788 576602
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line purchasing…
I had been searching for a shirt on line and one popped up and it was exactly what I wanted. Ordering was simple and I was able to collect from The Rugby shop at Elliot's Field, so no postage.
The staff were most welcoming and I walked out of the very pleased. It is a shop I like to visit and the clothing is good quality.
2026年1月7日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything went according to plan!!
2026年1月6日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last well.
Great quality clothes that last well.
Helpful, friendly staff.
2025年12月20日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and welcoming staff
Quick delivery and welcoming staff. The sweater was so pretty.
2025年12月16日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nostalgic memories
I ordered a garment I used to wear over thirty years ago.It was - and still is - American style: a checked shirt over a T-shirt.
With my daughter we visited a Fatface shop in Rugby, and I immediately saw it. Unfortunately, they did not have my size. I ordered it online and it was delivered the following day!
The shirt I’d warm and soft even to bare skin and the raglan cut of the sleeve makes it more comfortable and womanly looking.
2025年12月20日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the fatface store
I love the fatface store. High quality materials. Highly recommended
2025年12月7日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A pleasant shopping experience but I…
A pleasant shopping experience but I just wish the dress/skirts lengths would be made for us petite ladies at just under the knee length. I would buy a lot more from Fatface if only the lengths were right. Love the fabrics and colours its just getting the length right and lots of my friends think the same too. Please take these comments on board. Many thanks.
2025年12月7日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly staff
Helpful and friendly staff. No problems with picking up the order
2025年12月2日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always Fat face delivered excellent…
As always Fat face delivered excellent customer service. I love the fact that all the clothes I bought were the same quality.
2025年10月22日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delayed delivery and kept up to date
I purchased this staple skirt in the summer and saw it in the sale - I had to get it in a smaller size as it’s a classic that will never go out of fashion.
Delivery was delayed although I was kept up to date and didn’t cause a problem. I popped to store to collect and was dealt with efficiently.
2025年10月9日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service love the tall t-shirts
Excellent service
Great price
I love the tall t-shirts as i can lift up my arms without showing off my belly!!!
2025年10月5日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sizing is constant. Friendly staff and speedy service.
I bought sale items and was very pleased with the fit and quality.
2025年8月28日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hat flat on collection
I ordered a straw hat, travelled 20 miles to pick it up, and it was flat in the collection bag. Hats of this nature need to be packed with some protection to maintain shape,
2025年8月18日
FatFace - RUGBY からの回答
Hello there,
We’re so sorry to hear about your recent experience collecting your hat. We completely understand how disappointing it must have been to travel so far only to find it wasn’t in the condition you expected. Thank you for highlighting the packaging issue. We’ll share this feedback with our teams to help improve how these items are prepared in the future.
If you could get in touch with our customer service team at 0333 777 8053, we’d love the chance to put this right for you.
Thank you, LE
Superb customer service
Popped into the branch at a retail park near Rugby. The gentleman serving couldn’t have been more helpful. I was interested in a pair of chinos which he said would be in the sale next week and would be free local collection. Waited a week and purchased them £20 cheaper with free collection from my nearest branch. All in all , a great service.
2025年8月6日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super helpful and easy!
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in the store, I decided to open the collected order to see if I liked the items (wanting to save time as I live a distance from Rugby). I only needed to return one item, the refund of which was processed at the same time as my new purchases. The refund was posted to my account so quickly - Thank you Fat Face. Super service! That's why I keep buying Fat Face - super clothes range and great customer service.
2025年7月5日
FatFace - RUGBY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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