Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... もっと見る
企業が回答しました
所在地
所在地を変更Unit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... もっと見る
企業が回答しました
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... もっと見る
企業が回答しました
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, 英国
- 01933 358738
4.9
優良
314件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Often find something nice here, great staff and store
Often find something nice here, the staff are always friendly and helpful. Great shop Thank you
2026年6月6日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Help from Christine. Rushden lakes
Help from Christine.
Understood I had big feet.
Broad shoulders from weight training!!
Gave me honest feedback and advice.
Managed to get a nice outfit.
Well done fat face on understanding all women are not skinny.
Some women are muscular!!!
One size does not fit all
Thanks again
2026年5月24日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff and good products…
Very helpful staff and good products even though they were making alterations to the product layout nothing to much trouble
2026年5月20日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful staff in Rushton Lakes store…
Wonderful staff in Rushton Lakes store very kind and helpful.
2026年5月19日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love FatFace
I love FatFace and have used it for years. Staff are always cheerful and so helpful. Prices are good and the quality of the garments excellent along with choice of clothing and accessories. They are happy to check for stock in other shops and their shop floor is always clean and tidy.
2026年5月9日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great online and shop experience
Ordered very easily online. Next day collection from local shop. Great customer service.
Both items too big so returned them and local shop reordered in correct size. Again very friendly service and easy process.
Delighted with purchases, process and staff! Thank you to staff at Rushden Lakes.
2026年5月7日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple pick up and one item returned…
Simple pick up and one item returned very simple process
2026年4月29日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My new Chinos
I ordered my new chinos on Saturday asked for them to be delivered to Next store on Tuesday. So I saved 4.95 on delivery. I received a message to say that they were in store on Monday. I collected them on Tuesday entered my order id . My order was found within 5 minutes. I tried them on when I got home. They fit perfect and the quality is excellent. Very pleased 😁
2026年4月26日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store and online purchases
I have ordered online and bought in store at Fat Face and apart from finding amazing clothes and accessories for my husband and myself, we have always found the staff extremely friendly and helpful. The store is always very well laid out and welcoming. One of my favourite places for quality clothing.
2026年4月25日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Fatface in rushden lakes
Visited Fatface in rushden lakes, saw a beautiful dress,but needed a different size,asked at the desk if it was possible to check if they could find the size needed,the lady who's name was Emily,was extremely helpful nothing was any trouble, really impressed, definitely visit this shop again,she is a credit to the store.
2026年4月18日
自発的なレビュー
FatFace - RUSHDEN LAKES からの回答
Thank you so much for your lovely feedback.
We’re delighted to hear about your recent visit to our Rushden Lakes store and that Emily was able to help you find the perfect size for the dress you loved. It’s great to know she made the experience easy and enjoyable, and that nothing was too much trouble.
We will make sure your comments are passed to the team!
LE
Smooth process 😄
2026年4月12日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase.
Really happy with my purchase.
Came on time.
The staff at Rushden Lakes are always friendly.
Thank you.
2026年3月26日
FatFace - RUSHDEN LAKES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Disappointing online order
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered.
One dress was far too full in the skirt, made me look huge ( size 14 ) not that large!
The other was a top and dress, for a summer outfit the top was much too thick and didn’t sit very well on me so, not particularly nice to wear.
Having said all that the ladies serving on the day I returned them to the store were really, really nice and very helpful.
2026年3月13日
FatFace - RUSHDEN LAKES からの回答
Good afternoon, thank you for your review. I am so sorry to hear that your recent order was disappointing. I am pleased you had a great experience whilst returning them in store though. Take care, CM
Ordered for a next day store delivery
Ordered for a next day store delivery. Told at 3pm + that order had not arrived and it would be the next day and they would let me know, next came and went. Day after came and at 6pm i called the store to check, they had not received it. So next i rang customer service. Very nice and helpful. They checked and confirmed it had been collected but appeared to be lost in transit. Offered a credit or refund. Checked if you had any replacements, but none so took a refund. So not a good experience but staff were helpful.
2026年3月1日
FatFace - RUSHDEN LAKES からの回答
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。