The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... もっと見る
企業が回答しました
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... もっと見る
企業が回答しました
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, 英国
- 01756 798862
4.7
優良
148件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I haven't received any notification as yet, to when it's arrived in Skipton! It's expected delivery was supposed to be on Wednesday! It's now Sunday!
Follow through on time with the delivery, or at least keep customers informed!
2026年1月4日
FatFace - SKIPTON からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Excellent friendly service
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Checked stock in store before ordering exchanged item. Offered a range of store delivery options making clear advantages of each. All done with a relaxed and friendly attitude.
2025年12月7日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered goods to arrive at Skipton…
Ordered goods to arrive at Skipton store. Good comms, arrived as planned. Had ordered 2 pairs of dungarees for size. Shop assistant absolutely fine about me trying them on there and then, and returning the pair I didn't need.
2025年12月8日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought some ankle boots from Fatface…
I bought some ankle boots from Fatface a week ago. They are dark brown. Absolutely love them. So soft and very stylish. I was a little concerned about the size, because the wide fit in a size 7 was not available. However the standard fit is fine. Very comfortable. Bought in a sale. A good price.
2025年12月7日
FatFace - SKIPTON からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy payment and pick up
Easy payment and pick up. Beautiful item as always and half price in the sale!
2025年10月3日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from…
Ordered online and collected from Skipton store , lovely staff , very happy with my purchase
2025年9月3日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service thank you
2025年8月18日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to deal with and helpful
Easy to deal with and helpful. Good communication with online orders.
2025年8月12日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a whole new wardrobe and Morgan…
Bought a whole new wardrobe and Morgan was an outstanding sales support and encouraged me to try stuff on which I was very pleased with.
5 shirts, trousers and shorts, I’m kitted out for summer.
Thank you Morgan and Fat Face in Skipton
2025年7月30日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great in store service
Went into Fatface Skipton the shop assistant was fantastic she was so helpful.
The stors is bright with a great selection of clothes.
Service with a smile what a plesent change.
2025年7月24日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visited the store in Skipton today…
We visited the store in Skipton today and were served by Morgan, he was kind, cheerful and extremely helpful in assisting us with our purchase 😁
2025年7月11日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SKIPTON からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Gold star service from the staff at…
Gold star service from the staff at Skipton Fat Face last week:
I had seen a bag online that I was thinking of buying for my husband, but no dimensions were shown. So I called into the store. They found which stores stocked the bag and asked them to measure it and wrote down the dimensions. Also ordered it in store for me to collect.
So helpful-
And my husband loves the bag.
2025年6月12日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great chinos, delightful crew
I went looking for a pair of chinos at FatFace (Skipton). I was able to find the right style, waist and colour in seconds. Needing a slightly shorter length, I looked round and, straightaway, Sue was there to check stock and online. In the end, I decided to buy now and adjust. Morgan handled the sale with panache. Basically, these chinos are a great product, and the crew at FatFace Skipton are a delight to shop from!
2025年6月3日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely top
Lovely top but had to send it back as it wasnt suitable. The returns process has been easy and painless. Thanks.
2025年5月26日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service from Morgan at Fatface
Service from Morgan at Fatface, Skipton was excellent. He didn’t pounce but waited politely until I looked like I needed help. After that I had a first class service and highly recommend this store.
2025年5月31日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautifully made
Excellent service from FatFace as usual. Can't fault anything. Our No 1 store.
2025年5月22日
FatFace - SKIPTON からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Great customer service from staff in…
Great customer service from staff in Skipton store. A pleasure to shop there. Will definitely return
2025年5月3日
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SKIPTON からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
FatFace - SKIPTON からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
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