Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... もっと見る
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所在地
所在地を変更Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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レビュアーのコメントを見てみましょう
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... もっと見る
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... もっと見る
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Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, 英国
- 01756 798862
4.7
優良
156件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant Skipton fat face staff.
Brilliant staff at Skipton branch of fat face, every single member is so helpful as sometimes I can be a bit unsure what to wear and they always take the time to help me choose what suits me if I need any help which is a great help
2024年11月30日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous Skipton Staff!
I popped into Fat Face in Skipton for a last minute browse just before closing time yesterday - wed 6th Nov.
I was greeted by 2 lovely friendly staff who asked of they could help. I casually said i had come into the shop to look at clothes as it's my sons 21st birthday at the weekend. I held up a couple of blouses and the chatty friendly ladies asked all about the party, They asked if i considered a dress as they had one that a lady had bought that day and it was stunning on her. They held it up and even though it was closing time they encouraged me to try it.
It fitted! They were so supportive and complimentary (and I hate shopping, especially when I NEED something). I bought it and they also gave me a teacher discount.
I'm delighted! Thank you fat face skipton ladies. I will bring photos in of the party as promised xx
2024年11月6日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Amanda,
Thank you for your wonderful feedback after your visit to our lovely Skipton store.
It sounds like you had a really positive experience, which is what we like to hear.
I am sure the team would love to see photos of the party, and we hope you and your Son had a brilliant time celebrating his 21st.
Thank you for sharing your comments.
Take care, LE
Lovely staff and beautiful store
Always happy to take a look in this store, whichever staff I see when I visit are so helpful, have lots of knowledge and very friendly. The shop is well laid out and tidy making shopping super easy and I love the new autumn stock particularly all the green!
2024年9月13日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent timely service
2024年8月22日
FatFace - SKIPTON からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - SKIPTON からの回答
Hello Bridget
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SKIPTON からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering process and able to have…
Easy ordering process and able to have it delivered to my local store. The store were very pleasant, friendly and professional, as always! Clothes are a great fit and good quality.
2024年8月11日
FatFace - SKIPTON からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Ordered a top in 2 sizes
Ordered a top in 2 sizes
Came in to store v quickly
Good fit & quality
Refund on other top processed
Quickly in store
Picked up another top in the sale in store
2024年8月7日
FatFace - SKIPTON からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your items and look forward to welcoming you back soon.
Take care, LC.
Waste of time
Didn't feel was interested in a sale, showed at fat face before and nhs email on this occasion blue stream not working.
Had an offer on line for cheaper so she just said ok go do that then.
Very disappointed as would have got the fleece as well, but that was not on offer on line.
2024年7月15日
FatFace - SKIPTON からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience.
We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -SM
FatFace - SKIPTON からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Product arrived promptly
Product arrived promptly, good quality and easy return to store with friendly staff ( 2 items order for size option)
2024年6月18日
FatFace - SKIPTON からの回答
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
FatFace - SKIPTON からの回答
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you are enjoying your new order. I hope you continue to enjoy our products as much as we do.
All the best, MM
FatFace - SKIPTON からの回答
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you are enjoying your new order and you found the service you received to be excellent. I hope you continue to enjoy our products as much as we do.
All the best, MM
Love the coat but it turned out too big…
Love the coat but it turned out too big
The quality style and fabric all excellent.
Really great staff at the Skipton store
100%
2024年6月19日
FatFace - SKIPTON からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great service from Gemma, Lauren & Elizabeth
A huge thanks to Gemma, Lauren & Elizabeth for their help in sorting out my missing online orders. Your friendliness, effectiveness & willingness to assist made all the difference.
thank you
🙏
2024年6月23日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello Jake,
Thank you for sharing your recent experience in our Skipton store with us.
Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Above and beyond…
Had an above and beyond experience in your Skipton branch today. Both assistants bent over backwards so that I could buy the trouser suit I wanted. I live in Spain and am returning tomorrow. Skipton didn’t have my size - but the store in Ilkley did. The manager from Ilkley brought the item over to Skipton in less than two hours.
What an amazing kind act. I don’t think I’ve ever received such attention.
Thankyou. Above and beyond.
2024年6月24日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello Emma,
Thank you for sharing your recent experience in our Skipton store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Superb service from Sandy at Fatface…
Superb service from Sandy at Fatface Skipton yesterday. Spent 30 minutes to trying to find me the flipflops I wanted, when I was prepared to give up. Thank you Sandy!
2024年6月14日
自発的なレビュー
FatFace - SKIPTON からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great experience when you visited our Skipton store and that you found Sandy and the team to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
I placed an order on 3rd Nune told it…
I placed an order on 3rd Nune told it would be ready to collect on Friday called at the store on the 8th and they said it would probably be there on the 10th still haven’t heard anything about it ?
2024年6月3日
FatFace - SKIPTON からの回答
Hello Kathryn,
Thank you for taking the time to leave your review.
I am so sorry to learn that you have not received your order. I understand you have been waiting a while since placing your order to your chosen store for Click and Collect.
I will pop you over an email shortly to resolve this for you.
Thank you for your continued patience with us.
Take care, ED
FatFace - SKIPTON からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read you have received such great service in one of our stores! We hope you love your purchases and look forward to welcoming you back soon.
Take care. -GM
FatFace - SKIPTON からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so happy to read that you had such a lovely visit to our Skipton store recently and that you found this to be an enjoyable place to shop. I hope you continue to enjoy your visits to our stores.
All the best, MM
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