The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... もっと見る
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所在地
所在地を変更Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... もっと見る
企業が回答しました
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... もっと見る
企業が回答しました
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, 英国
- 01756 798862
4.7
優良
149件のレビュー
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - SKIPTON からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great quality products
Great quality products, fast delivery, friendly and helpful team instore
2024年4月23日
FatFace - SKIPTON からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Great customer service at Fat Face…
Great customer service at Fat Face Skipton. Thanks to Lauren for going the extra mile.....
2024年4月27日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great service from Lauren.
Called into FatFace, Skipton, a few weeks ago to by some jeans and a top. Lauren, the attendant, was absolutely delightful and made our shopping experience a real pleasure. We love the quality of the clothing and had previously ordered one particular top online but decided, after trying one in store, to go for a smaller size. Lauren suggested we call back with the top and she would exchange it for the smaller size needed.
When we returned, a few weeks later not only did she remember us but exchanged the top without hesitation. We are very happy customers and have to say Lauren is a credit to this company. We will definitely be returning.
2024年4月24日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service today.
Excellent service today. I spoke with Lauren while putting my holiday wardrobe together and she was most helpful. I much prefer shopping on the high street to online.
2024年4月11日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - SKIPTON からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
FatFace - SKIPTON からの回答
Good Morning Jenny,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us (We are obsessed with the Breton T's also!) I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - SKIPTON からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Excellent customer service at Skipton…
Excellent customer service at Skipton Fat Face. I had a complicated return to do and the store manager was very helpful and sorted everything out.
I have been going to this store for years and always found it to be a lovely shop with very friendly staff.
2024年1月11日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Your helpful staff at the Skipton store
2023年12月18日
FatFace - SKIPTON からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SKIPTON からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
2023年12月6日
FatFace - SKIPTON からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - SKIPTON からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Eveyone is so helpful and kind always I go to Skipton
Eveyone is so helpful and kind always
2023年11月11日
FatFace - SKIPTON からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff at Skipton store can’t do…
The staff at Skipton store can’t do enough for their customers, very friendly and helpful with a smile.
But having said that I’ve shopped at quite a few FatFace stores and the staff are always brilliant
2023年10月18日
FatFace - SKIPTON からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My new bag is beautiful good size &…
My new bag is beautiful good size & shorts fit perfect.
2023年10月17日
FatFace - SKIPTON からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
FatFace - SKIPTON からの回答
Hello there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SKIPTON からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Purchased my lovely winter slippers and…
Purchased my lovely winter slippers and socks online recently - ordered without any problems and collected from my local store within a few days. Very happy with the fat face online service.
2023年9月22日
FatFace - SKIPTON からの回答
Good Afternoon Katy,
Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online.
Have a great day! - JW
Great service online and in the shop…
Great service online and in the shop and excellent quality products. Communication was good as I was awaiting the order. I marked it down by 1* as it is quite expensive. I know that it is environmentally and ethically a sound company but it is so much more expensive to try and be environmentally friendly and I always feel this is a shame. Many people would like to shop ethically but are hindered by the high prices. I did like the fact that the company planted a tree for shopping with them though.
2023年9月11日
FatFace - SKIPTON からの回答
Hello Vivienne
Thank you for your review.
I am so pleased to hear of your recent experience with us.
I am so sorry to hear this, I have flagged this with the appropriate department for future consideration.
EP
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