Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
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レビュアーのコメントを見てみましょう
Staff extremely polite and friendly. Unfortunately the dress I chose was not as nice on me as the model in the store. However it will not stop me being a customer.
企業が回答しました
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... もっと見る
企業が回答しました
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, 英国
- 01786 445301
4.8
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a good experience dealing with…
Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
2026年6月18日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff extremely polite and friendly
Staff extremely polite and friendly.
Unfortunately the dress I chose was not as nice on me as the model in the store.
However it will not stop me being a customer.
2026年6月16日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleasant and helpful staff
Very pleasant and helpful staff. Accommodating my requests for ordering and returning items
2026年6月9日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always nice new stock coming in
Always nice new stock coming in , both ladies and men ! Good quality ! Love fatface
2026年5月28日
FatFace - STIRLING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Parcel pick up was easy and straight…
Parcel pick up was easy and straight forward. Item was good quality and fit.
2026年5月30日
FatFace - STIRLING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Cardigan
Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend
2026年5月9日
FatFace - STIRLING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Miss Coleen
Just happy & much easier for me to return this shop! I love it and always fit in me!!
2026年4月26日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Stirling Fat FaceFace…
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long. More petite sizes please.
2026年4月25日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality
I buy a lot of clothes from Fatface for their quality, fit and tall sizes - for both me and my boyfriend.
Staff in Stirling shop are always helpful too
2026年4月25日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality clothing
Very good quality clothing. Stylish and practical. Good delivery and easy to return.
2026年4月17日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order
So easy to order. Great staff at Stirling store. Great quality comfortable socks.
2026年3月28日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Stirling
Staff in the branch was very pleasant and helpful, also efficient in dealing with my query.
2026年1月31日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibrant, the material is good quality and the staff are always pleasant
2026年1月10日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returning one item from my internet…
Returning one item from my internet order. Efficiently & pleasantly achieved.
2026年1月7日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Placed my order online which I received…
Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and very helpful and received my refund promptly into my bank account. Will definitely use website again
2026年1月4日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great returns policy but staff member a bit stressed.
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me not to put all returns items on counter at once and that they had to be dealt with receipt by receipt. I got thus, but her manner could have been less terse. But maybe she had had a difficult day, so I tried to do exactly as she said.
2025年12月5日
FatFace - STIRLING からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Staff were very helpful and efficient
Staff were very helpful and efficient. Products excellent quality, decided to keep all three items
2025年10月27日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and efficient
Placed my order with FatFace
The process was very efficient and my order arrived at my local store even earlier than anticipated.
The staff at the store were very friendly and helpful when I went to collect my order.
2025年8月27日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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