Visited the Stirling store looking for some smart shorts and what a smart looking Fat Face it is. Tried a pair on but the fit wasn't quite right. In steps Christine, the nice assistant and suggests a... もっと見る
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I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... もっと見る
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Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and... もっと見る
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Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, 英国
- 01786 445301
4.8
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Returning one item from my internet…
Returning one item from my internet order. Efficiently & pleasantly achieved.
2026年1月7日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Placed my order online which I received…
Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and very helpful and received my refund promptly into my bank account. Will definitely use website again
2026年1月4日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great returns policy but staff member a bit stressed.
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me not to put all returns items on counter at once and that they had to be dealt with receipt by receipt. I got thus, but her manner could have been less terse. But maybe she had had a difficult day, so I tried to do exactly as she said.
2025年12月5日
FatFace - STIRLING からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Staff were very helpful and efficient
Staff were very helpful and efficient. Products excellent quality, decided to keep all three items
2025年10月27日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and efficient
Placed my order with FatFace
The process was very efficient and my order arrived at my local store even earlier than anticipated.
The staff at the store were very friendly and helpful when I went to collect my order.
2025年8月27日
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - STIRLING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Stirling store looking…
Popped into the Stirling store looking for a lightweight neck scarf. Thanks to the helpfulness of Alison, my wife also bought two dresses that she looks stunning in. Thanks for all your support and advice. We will be more than happy to shop with you again on our next trip back to bonnie Scotland.
2025年2月21日
自発的なレビュー
FatFace - STIRLING からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stirling store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - STIRLING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STIRLING からの回答
Hello Sheila,
Thank you for your review.
I am so pleased to hear of your experience in our Stirling store. We can't wait to welcome you back soon.
Take care, CT
I really like the clothes and the…
I really like the clothes and the service is very good.
2024年11月5日
FatFace - STIRLING からの回答
Hello Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothes and service
Great clothes at very reasonable prices. Delivery was to the local store where the staff were 1st class. Fat Face never lets me down.
2024年11月5日
FatFace - STIRLING からの回答
Hello Andrew
Thank you for your kind review! We're thrilled to hear you enjoyed our clothes, prices, and the service at our store. We appreciate your loyalty and look forward to seeing you again soon.
Thank you, LE
FatFace - STIRLING からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STIRLING からの回答
Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect
So easy and quick to order and then collect it at my local store - Stirling. Perfect.
2024年8月14日
FatFace - STIRLING からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
On-line experience
Great on-line service with really good delivery.
Always found local Stirling store staff to be friendly, pleasant and efficient.
Good range of quality clothing with sale items originals
2024年8月10日
FatFace - STIRLING からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy collection from store
Easy collection from store and returns. Friendly and helpful staff
2024年6月2日
FatFace - STIRLING からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found collection and returns in store to be easy and that the crew in our Stirling store were so friendly and helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - STIRLING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
I bought two Crab Shack T shirts from…
I bought two Crab Shack T shirts from the Fat Face shop in Stirling. The staff were very friendly and helpful and the quality of the T shirts is excellent.
2024年5月19日
自発的なレビュー
FatFace - STIRLING からの回答
Good afternoon, Robert.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Friendly helpful staff in shops
Friendly helpful staff in shops, great clothes, love the styles
2024年4月30日
FatFace - STIRLING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear your feedback regarding your instore visit. We look forward to welcoming you back soon!
Take care. -GM
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