Went into fat face in Stow-on-the-Wold. Tried on some items, as did my friend. Unfortunately they were not available in our sizes, but the very nice member of staff phoned up the Evesham branch (our... もっと見る
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Our whole family love Fat Face clothing but best of all my son who is over 6'5" can finally get good quality, stylish trousers and jeans that are long enough for him!
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Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral co... もっと見る
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A small shop, but a friendly feel, great customer service and a warm environment. They don’t always have absolutely everything in stock but you can place an order to try on in store and you can retur... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
2 Ross House, The Square, GL54 1AF, Stow�on�the�Wold, Gloucestershire, 英国
- 01451 832558
4.4
優良
35件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff 😀
2026年4月25日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Garments always excellent
Garments always excellent. Am a frequent purchaser. Great friendly service on collection
2026年3月13日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I still have not received my order
I still have not received my order. It is lost in your system despite being told by email on 7 th January that it was ready at Fatface Stow on the Wold. They haven't received it.
2026年1月14日
FatFace - STOW ON THE WOLD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Our whole family love Fat Face clothing…
Our whole family love Fat Face clothing but best of all my son who is over 6'5" can finally get good quality, stylish trousers and jeans that are long enough for him!
2025年10月23日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful team.
2025年8月25日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good products at a reasonable price.products at a reasonable price
Good products at a reasonable price. Good quality & fit. Easy to access, online ordering. Good all round. Well done Fat Face. 👍
2025年7月3日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
I’ve ordered a few things lately but what has really stood out is the great customer service. I’ve been kept updated about the progress of each order individually. One of the items was running late so they let me know when I could expect it. There’s also a very helpful pick up window which gives me plenty of time to get my items from the local store. I love the convenience of click and collect and it’s free.
2025年5月18日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super service all round
Ordered click and collect. Tried the items on in store, decided to return one which was quick and easy in store. All very convenient and super service. Staff always very helpful.
2025年4月22日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very Helpful Staff
I had ordered a pair of shorts online, and picked them up from this shop. I was greeted at the till, served efficiently and politely.
Lovely - Thank you
2025年4月13日
FatFace - STOW ON THE WOLD からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stow on the Wold store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - STOW ON THE WOLD からの回答
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STOW ON THE WOLD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased you have enjoyed using our Click and Collect service. I hope you love your order!
Take care. -GM
Only thing stopping 5* was the delivery…
Only thing stopping 5* was the delivery of 3-5 days, click and collectfrom nearest store...it's now 7 days and no sign of it!
2024年4月23日
FatFace - STOW ON THE WOLD からの回答
Hello Paul
Thank you for your review.
I am so sorry to hear that there was a delay with your order. I have raised this with the appropriate department for future consideration.
EP
Great customer care
Went into fat face in Stow-on-the-Wold. Tried on some items, as did my friend. Unfortunately they were not available in our sizes, but the very nice member of staff phoned up the Evesham branch (our local one) & reserved the correct sizes there for us. All very efficient, and quite refreshing to get assistance from someone who seemed to care about their customers!
2024年3月25日
FatFace - STOW ON THE WOLD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
FatFace - STOW ON THE WOLD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - STOW ON THE WOLD からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order online/ exchanged at shop
Order online, arrived quickly, didn't fit so exchanged at my local shop. They were very helpful.
2023年11月30日
FatFace - STOW ON THE WOLD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Hat's off to FatFace!
Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral colour means it's versatile, I wanted the matching gilet but it sold out in my size in the sale at a great price.
2023年11月11日
FatFace - STOW ON THE WOLD からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Staff very pleasant to help
2023年10月4日
FatFace - STOW ON THE WOLD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
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