Went into fat face in Stow-on-the-Wold. Tried on some items, as did my friend. Unfortunately they were not available in our sizes, but the very nice member of staff phoned up the Evesham branch (our... もっと見る
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Our whole family love Fat Face clothing but best of all my son who is over 6'5" can finally get good quality, stylish trousers and jeans that are long enough for him!
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Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral co... もっと見る
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A small shop, but a friendly feel, great customer service and a warm environment. They don’t always have absolutely everything in stock but you can place an order to try on in store and you can retur... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
2 Ross House, The Square, GL54 1AF, Stow�on�the�Wold, Gloucestershire, 英国
- 01451 832558
4.5
優良
37件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hat's off to FatFace!
Saw this soft, cosy fur hat in store but purchased on-line with discounts. Easy to order and collected it in store. Maybe not elegant, it will keep me warm in the cold, damp weather. The neutral colour means it's versatile, I wanted the matching gilet but it sold out in my size in the sale at a great price.
2023年11月11日
FatFace - STOW ON THE WOLD からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Staff very pleasant to help
2023年10月4日
FatFace - STOW ON THE WOLD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Excellent service and information about…
Excellent service and information about collect from store. A little disappointed that the zip in the jumpsuit doesn’t run smoothly and sticks halfway.
2023年8月9日
FatFace - STOW ON THE WOLD からの回答
Hello Judith,
Thank you for your review.
I am so pleased to hear of the positive experience you have had whilst collecting your recent Click and Collect order. We hope to see you in store again soon.
Have a lovely day!
Take care - CT
I really like the quality
I really like the quality, weight, colours and design of the tops I bought. They fitted perfectly and that was down to the online sizing guide. I recommend FatFace for their clothing.
2023年5月23日
FatFace - STOW ON THE WOLD からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Brilliant service
Brilliant service, fast refund when I got the wrong size, great staff, love FF
2023年5月2日
FatFace - STOW ON THE WOLD からの回答
Hi Bruce
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A small but friendly shop
A small shop, but a friendly feel, great customer service and a warm environment. They don’t always have absolutely everything in stock but you can place an order to try on in store and you can return the items you don’t want then and there!
2023年4月14日
FatFace - STOW ON THE WOLD からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
FatFace - STOW ON THE WOLD からの回答
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STOW ON THE WOLD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very helpful staff in Stow shop
Very helpful staff in Stow shop. Product was of good quality . I enjoy browsing the shop . No issue returning one product I needed to return
2022年10月25日
FatFace - STOW ON THE WOLD からの回答
Thank you for your lovely review! This information will be sent over to the crew in store :) - RS
Another happy FatFace experience!
FatFace in Stow on the Wold is a small store but has such a good variety of clothes and wonderfully happy and helpful staff. It is always a pleasure purchasing clothes there and I always pop in when visiting Stow. I am delighted with yesterday's purchase!
2022年9月13日
自発的なレビュー
FatFace - STOW ON THE WOLD からの回答
Good afternoon, M. White
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stow on the Wold store.
Take care, JB
Very pleased with FatFace
Very pleased with FatFace, they were professional and kept me informed about my purchase. I will buy from them again
2022年7月21日
FatFace - STOW ON THE WOLD からの回答
Hello Stephen,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. We look forward to seeing you again soon:)
Have a great day! DW
Had to return a pair of trainers
Had to return a pair of trainers. The assistant couldnt have been nicer. So helpful. My new trainers were delivered a few days later. The speed of service is amazing. Will use you more often.
2022年5月20日
FatFace - STOW ON THE WOLD からの回答
Hi Hazel,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, LA
Lovely coat,unfortunately I ordered a…
Lovely coat,unfortunately I ordered a size 8,I should have gone down a size as Fatface is very generous in sizing,smaller size all gone,will remember this in future.
2022年4月1日
FatFace - STOW ON THE WOLD からの回答
Good Morning Maggie
Thank you for your 4 * review.
I am so pleased to hear that you are happy with the Coat. In regards to sizing all of our items we aim for a relaxed fit.
I hope you have a great weekend. - EP
Delivery person didn’t ring the…
Delivery person didn’t ring the doorbell and left the parcel outside in the rain
2022年2月21日
FatFace - STOW ON THE WOLD からの回答
Hi John, Thank you for your recent review, I can only apologies for this and I shall pass this on to the appropriate department. Take care, LM
Great service
Great service, clothes arrived very quickly. I am delighted with the dungaree shirts great quality and excellent value for money. I highly recommend.
2022年2月20日
FatFace - STOW ON THE WOLD からの回答
Hi Amanda,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received and that you love your new dungarees. We hope you enjoy your new purchase.
Have a great day!
Take care, LM
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