Service online and in store is always excellent .However, the Airlie sweatshirt looked really good but the sleeves were too long.Previous Airlie Sweatshirts had decent length arms so my husband’s arm... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... もっと見る
企業が回答しました
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... もっと見る
企業が回答しました
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, 英国
- 01213 547786
4.8
優良
186件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly and helpful staff
2026年9月25日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Airlie Sweatshirt
Service online and in store is always excellent .However, the Airlie sweatshirt looked really good but the sleeves were too long.Previous Airlie Sweatshirts had decent length arms so my husband’s arm are not short!This one also doesn’t have the little pocket at the front that he found very useful.
2026年9月16日
FatFace - SUTTON COLDFIELD からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I think Fatface are very reliable. Our local Fatface has really friendly and helpful staff who make shopping a pleasant experience. Love the fact that returns are so easy.
I think Fatface are very reliable.
2026年9月4日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that your item has developed a fault. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A good place to shop.
As always the staff go out of their way to be helpful. There is always a good selection of clothing in the shop and the racks are kept full. The shop itself is clean and tidy because the staff make it that way.
2026年8月18日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always around to help whenever…
Staff always around to help whenever it's required, friendly staff, knowledgeable
2026年8月11日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
my order arrived early
my order arrived early, so I was very pleased. The staff in the shop were very helpful and got my parcel promptly.
2026年8月11日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A happy shopping experience
The choice of colours and items are always spot on. The staff being friendly and taking time to chat about fashion also is very welcome
2026年8月11日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store
Quick delivery to store, easy collection, pleasant staff, very good quality products.
2026年8月9日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the quality of the clothes and fit…
Love the quality of the clothes and fit is spot on. Love the variety you get from Fatface can always find something I like. Staff are always helpful too
2026年7月21日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service with a smile 😊…
Did not have to wait long for my dress to arrive at shop i chose to pick up from, very friendly and helpful staff .
2026年7月17日
FatFace - SUTTON COLDFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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