I love the quality of clothing and delivery service is quick .In store Totnes Devon the staff are friendly and always willing to give help and advice .Love the store a warm welcoming atmosphere .
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... もっと見る
企業が回答しました
Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... もっと見る
企業が回答しました
Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
12 Fore Street, TQ9 5DX, Totnes, Devon, 英国
- 01803 862272
4.8
優良
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - TOTNES からの回答
Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect service,Ordered my dress on Saturday night and…
Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all
2023年6月10日
FatFace - TOTNES からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
FatFace - TOTNES からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Lovely friendly & helpful staff along…
Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.
2023年6月1日
FatFace - TOTNES からの回答
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - TOTNES からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Fantastic service
Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.
2023年5月2日
FatFace - TOTNES からの回答
Good Afternoon
Thank you for your review.
I will ensure that this is passed onto the store for you.
Have a lovely weekend.
EP
FatFace - TOTNES からの回答
Good afternoon, Dagny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
FatFace - TOTNES からの回答
Hi Alistair,
Thank you for this review!
It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.
Have a great day!
JH
Shop visit
Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases
2023年3月29日
FatFace - TOTNES からの回答
Good morning,
Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.
Take care, MM
Always tempted
Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.
2023年3月26日
FatFace - TOTNES からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - TOTNES からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our clothes and lovely store crew. Have a lovely day! LB
Item returned
Absolutely no trouble at all in returning an unwanted item. Very polite and helpful staff.
2022年11月7日
FatFace - TOTNES からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - TOTNES からの回答
Thank you for your lovely review. This will be fed back to our amazing crew in store! - RS
Excellent service from store at Totnes…
Excellent service from store at Totnes . Love my new Heidi jumper 😊
2022年10月14日
FatFace - TOTNES からの回答
Hi Anne,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. We hope you enjoy wearing your jumper.
Have a great day KS
FatFace - TOTNES からの回答
Hi Gina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant change
What a pleasant change, the ladies in the store could not have been more helpful. My wife liked a dress unfortunately this wasn’t available in her size, however the same dress in another colour was they suggested trying this to check the sizing and then gave us all the details to order online, which we did the right size dress in the colour of choice arrived just a few days later, thank you.
2022年8月5日
FatFace - TOTNES からの回答
Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your in-store and online experiences.
Have a great day! KS
FatFace - TOTNES からの回答
Good Afternoon Gillie,
Thank you for taking the time to post a review about our Totnes store. I will have your feedback passed onto the team. I am sure they look forward to your next visit! -KC
Love FatFace stores.
Always a pleasure to go into a FatFace store the staff are very friendly and helpful.
2022年3月12日
FatFace - TOTNES からの回答
Hi Andrea
Great to hear you are enjoying shopping with us in our stores. Our in store teams love seeing our customers face to face. Enjoy your day. MJ
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。