Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... もっと見る
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Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... もっと見る
企業が回答しました
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... もっと見る
企業が回答しました
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
12 Fore Street, TQ9 5DX, Totnes, Devon, 英国
- 01803 862272
4.7
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy as can be
2023年10月22日
FatFace - TOTNES からの回答
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wrong top was delivered but the staff…
Wrong top was delivered but the staff in Totnes were brilliant.
2023年9月27日
FatFace - TOTNES からの回答
Hello Penelope
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Just love shopping in FAT FACE
Just love shopping in FAT FACE. Also enjoy on line but not so keen on the web site only look for a item.
2023年8月23日
FatFace - TOTNES からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Lots of helpful communication and the…
Lots of helpful communication and the staff at the Totnes store were fantastic and very helpful.
The tops were beautiful and super flattering.
2023年8月22日
FatFace - TOTNES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I love Fatface however today I bought a…
I love Fatface however today I bought a cap in the sale I thought it was marked down to £5 the pen marked reduction wasn’t clear but on another cap it did look like a £5
At the till the person charged me £9
But she wasn’t sure
2023年8月25日
自発的なレビュー
FatFace - TOTNES からの回答
Hi there, thank you for taking the time to leave a review. If you would like us to look into this further, please do not hesitate to get in touch by emailing us at customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. All the Best – CD
Efficient service
Efficient service, to order online and collect instore.
Helpful staff too. X
2023年8月23日
FatFace - TOTNES からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
FatFace - TOTNES からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very friendly and efficient
2023年8月10日
FatFace - TOTNES からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Fast delivery to local store
Fast delivery to local store. Safer than to home!
The ladies in the store where most helpful and just lovely.
2023年8月2日
FatFace - TOTNES からの回答
Thankyou for your 5*! We deeply appreciate your feedback and we cannot wait to see you again soon! - RS
The quality of service and goods are…
The quality of service and goods are fab I’ve never been disappointedly ty
2023年7月13日
FatFace - TOTNES からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
FatFace - TOTNES からの回答
Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect service,Ordered my dress on Saturday night and…
Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all
2023年6月10日
FatFace - TOTNES からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
FatFace - TOTNES からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Lovely friendly & helpful staff along…
Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.
2023年6月1日
FatFace - TOTNES からの回答
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - TOTNES からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Fantastic service
Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.
2023年5月2日
FatFace - TOTNES からの回答
Good Afternoon
Thank you for your review.
I will ensure that this is passed onto the store for you.
Have a lovely weekend.
EP
FatFace - TOTNES からの回答
Good afternoon, Dagny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
FatFace - TOTNES からの回答
Hi Alistair,
Thank you for this review!
It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.
Have a great day!
JH
Shop visit
Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases
2023年3月29日
FatFace - TOTNES からの回答
Good morning,
Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.
Take care, MM
Always tempted
Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.
2023年3月26日
FatFace - TOTNES からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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