Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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As per usual I had a seamless service provided by FatFace. I ordered 2 dresses that were delivered to my closest Next; one of the dresses was fab (which I have kept) and the other, I unfortunately... もっと見る
企業が回答しました
In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and real... もっと見る
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Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, 英国
- 01872 262567
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff.
2026年8月3日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service and lovely dungarees…
Good service and lovely dungarees 👍lovely lady served me x
2026年8月4日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely colours
I like the items I bought and they arrived as planned on time so I could collect them in store
2026年7月4日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
bright and summery
The item is very bright and summery; it's confortable to wear and I've had compliments while wearing it. It was delivered in good time by a cheerful delivery person.
2026年7月3日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A seamless service once again
As per usual I had a seamless service provided by FatFace.
I ordered 2 dresses that were delivered to my closest Next; one of the dresses was fab (which I have kept) and the other, I unfortunately had to return as it simply didn't suit me. However, the returns was so easy - I simply took it to a FatFace shop and it was instantly reimbursed.
Thank you FatFace!
2026年6月27日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic product used fat face all the…
Fantastic product used fat face all the time last longer. Good quality recommended to anybody.
2026年6月25日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Poppy in the Truro store served me…
Poppy in the Truro store served me yesterday. i only popped in to have a look and immediately fell in love with a pair of Alev wide leg jeans but i needed to try them on along with a top. I wasnt aware they closed at 4pm and it was literally past that, I apologised to Poppy and she said dont worry you can try them on not a problem. I thought that was really nice of her given she had probably been their all day and was wanting to get home herself.
I love the jeans and will be back to buy more items soon! thanks Poppy for going above and beyond
2026年6月7日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
HELPFUL & CHEERFUL!
In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and realistic prices. I also found the perfect pair of summer white jeans, the Marlow. Not too tight, not too baggy!! Fit perfectly around the waist and hips (I’m a typical pear!) without looking as if they have built in saddle bags as so many pairs do nowadays!! 🙌
2026年5月16日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good products
2026年4月14日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Truro store today
I visited the Truro store today, looking for a pair of jeans.
The jeans I wanted weren’t in stock in store in the colour I wanted.
Louis was very helpful, polite and friendly. He ordered them for me to be delivered to my home.
Great service.
2026年2月15日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Fat Face Truro…
Excellent customer service from Georgina in Truro. Couldn't have been more helpful and pleasant. Hiw refreshing. A pleasure to shop in this branch. Thank you to this very nice lady.
2026年2月4日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in store are wonderful
The staff in store are wonderful. Made my click and collect experience so easy.
2026年1月7日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent product.
Excellent product as always. It arrived very quickly at my local store and the staff there are very efficient. Thank you!
2026年1月4日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Fatface
Fatface is one of my favourite shops, especially the Truro branch.
Always find what I want and of the quality I would expect
The staff are genuinely nice, today I was served by Jane who was very helpful.
Great casual cloths co, highly recommended
2025年10月18日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer service
Good customer service. Helpful when needed but not overbearing.
This company provides quality clothing. Pockets yay! but I wish they'd make their sleeves longer!
2025年8月24日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying spree at Truro Fatface sale
Buying spree at Truro Fatface sale - lots in my size too. Lovely quality this year and fits perfectly. Well done! Came home and spent another shed load on Autumn collection and a sale dress in my size that I couldn’t find in Truro.
2025年8月19日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order delivery instore
2025年7月31日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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