I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... もっと見る
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Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... もっと見る
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Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... もっと見る
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Saw a short jacket in the Truro sale. Hesitated, didn't buy, went home, ruminate, went back next day - jacket gone! Spoke to helpful assistant: jackets moved "upstairs ". Assistant went to stock ro... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, 英国
- 01872 262567
4.8
優良
143件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good products
2026年4月14日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I adore my last order of clothes
I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in the correct sizes. Fabulous - and even better as I used my 10% birthday discount!
2026年4月6日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Truro store today
I visited the Truro store today, looking for a pair of jeans.
The jeans I wanted weren’t in stock in store in the colour I wanted.
Louis was very helpful, polite and friendly. He ordered them for me to be delivered to my home.
Great service.
2026年2月15日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Fat Face Truro…
Excellent customer service from Georgina in Truro. Couldn't have been more helpful and pleasant. Hiw refreshing. A pleasure to shop in this branch. Thank you to this very nice lady.
2026年2月4日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in store are wonderful
The staff in store are wonderful. Made my click and collect experience so easy.
2026年1月7日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent product.
Excellent product as always. It arrived very quickly at my local store and the staff there are very efficient. Thank you!
2026年1月4日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Fatface
Fatface is one of my favourite shops, especially the Truro branch.
Always find what I want and of the quality I would expect
The staff are genuinely nice, today I was served by Jane who was very helpful.
Great casual cloths co, highly recommended
2025年10月18日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer service
Good customer service. Helpful when needed but not overbearing.
This company provides quality clothing. Pockets yay! but I wish they'd make their sleeves longer!
2025年8月24日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying spree at Truro Fatface sale
Buying spree at Truro Fatface sale - lots in my size too. Lovely quality this year and fits perfectly. Well done! Came home and spent another shed load on Autumn collection and a sale dress in my size that I couldn’t find in Truro.
2025年8月19日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order delivery instore
2025年7月31日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful Staff.
2025年5月6日
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tracy and Meg are a credit to the…
Tracy and Meg are a credit to the store. So helpful, cheerful and very friendly.
2025年5月4日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Great shopping experience …
Emily in the Truro store was absolutely brilliant when I was really sad that the jumper I wanted wasn’t in my size- she was determined to find it and tracked the right size down for me.
I love the shop layout, brilliant clothes and ever helpful staff, a joy to shop there!
2025年4月7日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely shopping experience! 10/10
Wonderful service by Jo and Jane. I needed a few items in short sizes and they were very helpful in getting those ordered to my home for me. Lovely shopping experience! My favourite clothing shop in Truro!
2025年3月22日
自発的なレビュー
FatFace - TRURO からの回答
Thank you for your lovely feedback! We're so glad Jo and Jane could assist you in finding the right items and getting them ordered to your home. We're thrilled to be your favourite clothing shop in Truro and look forward to your next visit!
Absolutely love my jacket
Absolutely love my jacket
So many People have commented on it in a very positive manner
Fat face you never let me down quality is as always 100%
2025年3月9日
FatFace - TRURO からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Went to return something I'd ordered…
Went to return something I'd ordered online (too big)
Jane in the Truro store helped me out, she was very polite and showed me all the similar items in the store. I ended up buying 2 more items!! Thank you Jane
2025年2月15日
自発的なレビュー
FatFace - TRURO からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
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