I love FatFace products for its quality, smooth transactions, delivery and return/exchange policy and lovely personnel (I usually shop in their store at the Waterloo Station) I have bought many item... もっと見る
企業が回答しました

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I love FatFace products for its quality, smooth transactions, delivery and return/exchange policy and lovely personnel (I usually shop in their store at the Waterloo Station) I have bought many item... もっと見る
企業が回答しました
I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... もっと見る
企業が回答しました
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff lik... もっと見る
企業が回答しました
Lovely trousers , beautiful colour , fits / sizing great . Staff at Fatface shop in Waterloo , London are all helpful and professional in their interactions .
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, 英国
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FatFace - WATERLOO 2 からの回答
Staff at branches helpful and could locate where stock of a specific item was available - even in London (St Pancras and Waterloo Stations).

FatFace - WATERLOO 2 からの回答
Helpful staff at the Waterloo Station branch but goodness knows how it ended up at the Southwold branch before it was redirected here.

FatFace - WATERLOO 2 からの回答
Nice staff in the Waterloo store. Nice store, beautiful and well organised. The clothes are rather expensive when not on sale.

FatFace - WATERLOO 2 からの回答
I had to return a top as it was too small and the assistant explained that there was a similar top in the store, which I might like. She took me over to where they were and suggested I try two sizes on, so that I would know which fitted better. Excellent customer service!

FatFace - WATERLOO 2 からの回答
Great savings in the sale and a lot of items to choose from. Good quality items. Staff in the store are very helpful.

FatFace - WATERLOO 2 からの回答
Excellent friendly and helpful service this morning from the team at Waterloo Station. So handy to have the shop there. Enjoying this summer’s trousers - cool and a good fit.

FatFace - WATERLOO 2 からの回答
Lovely staff at Waterloo station. Really helpful and polite. I left my travel card in the changing room. After running after me, and not finding me, they kept safe until I returned. Thank you! Oh and I bought a lovely dress too.

FatFace - WATERLOO 2 からの回答
Lovely staff in the Waterloo branch this morning, helpful and kind about some sunglasses I had bought which were faulty.
Makes all the difference! Thank you

FatFace - WATERLOO 2 からの回答
Ordered a fleece hoodie in the sale. So soft and warm, and great quality. A bargain! And free delivery to my local Fatface store. What's not to like?

FatFace - WATERLOO 2 からの回答
Extremely helpful assistant and happy shopping experience as always my in FatFace. This was at Waterloo Station rather than Cambridge or St Ives, and we were able to buy exactly what we went for. Thank you. FatFace

FatFace - WATERLOO 2 からの回答
Very efficient and friendly staff and reliable online service too !
The colours are different on screen though which is why I had to return 2 items of clothing
I very much appreciate the fact that Fat Face’s attire is available in larger sizes.
Thank you, Katy

FatFace - WATERLOO 2 からの回答
I had to return a dress i received online as the wrong size had been put on the paper label outside the dress. I phoned the Waterloo branch and they were most helpful and friendly. I explained I would come in to their store and return the dress and purchase the correct size. They reserved a dress for me. I ended up purchasing a lovely green winter coat which had 20 per cent off.

FatFace - WATERLOO 2 からの回答
Three * because I feel like the shops actually offer much less in terms of selection and sizes as compared to buying online. I visited 4 London locations and they were all the same. I ended up having to order what I was looking for online after I returned to the US.

FatFace - WATERLOO 2 からの回答
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