Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... もっと見る
企業が回答しました
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The staff at the Wells store are always so very helpful and friendly. I had ordered a blouse online to be delivered to the store so I was able to try it on. Sadly, for the first time ever, I was disap... もっと見る
企業が回答しました
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
企業が回答しました
Ordered on line and opted for the pick up in store as this is free. This is easy, Fatface let you know when the items have arrived at your chosen store, and send a reminder after 5 days. The store sta... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
31 High Street, BA5 2AA, Wells, Somerset, 英国
- 01749 670173
4.6
優良
68件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasant and helpful staff
2023年6月20日
FatFace - WELLS からの回答
Hi Joanna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered in my local store on the…
Ordered in my local store on the Thursday and it arrived by Royal Mail the next day! Amazing
2023年6月8日
FatFace - WELLS からの回答
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
Friendly staff and very efficient
Friendly staff and very efficient. Good choice of clothes both in store and online
2023年5月21日
FatFace - WELLS からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
LOVE fatface
LOVE fatface. Great products, great ethics, great sales. Can’t get enough. Order was delivered quickly to store, very easy to pick up fro there. Staff in Wells store were friendly and efficient :)
2023年5月4日
FatFace - WELLS からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your amazing comments will be fed back to our incredible team in store! 😍 - RS
FatFace - WELLS からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Fat face clothing has never…
Fat face clothing has never disappointed and I find the staff helpful, polite and cheerful
2022年12月20日
FatFace - WELLS からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
FatFace - WELLS からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Amazing Store . Very good quality clothes
Very good quality clothes. My on line order arrived very quickly.
2022年10月1日
FatFace - WELLS からの回答
Hi Suzanne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very comfortable and stylish shirts.
2022年10月4日
FatFace - WELLS からの回答
Good afternoon, Charles
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Wells store.
Take care, JB
FatFace - WELLS からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I have been shopping with Fatface for…
I have been shopping with Fatface for many years. I love their clothes & service. Keep it up! 💫
2022年9月27日
FatFace - WELLS からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Fast and efficient deliver
Fast and efficient deliver - unfortunately had to return due to item being too big but ease of return label in bag with item made things so easy
Thanks
2022年9月4日
FatFace - WELLS からの回答
Hi Margaret, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely helpful staff
It was a hot afternoon and a lot of shopping and my elderly mother felt faint. The shop staff at FF were super helpful and found her a chair and a glass of water. Which was a very kind gesture.
2022年8月1日
FatFace - WELLS からの回答
Hi Angela, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Wells store - this is great to hear. Take care, LE
We visited our local store in Wells…
We visited our local store in Wells Somerset. We purchased some short and swim shorts. We were served by Marie and Rebecca and they were amazing. So friendly and helpful. It really made for an enjoyable experience.
The items purchased are lovely, good quality and fit well.
2022年7月28日
自発的なレビュー
FatFace - WELLS からの回答
Hi There. Thanks for the review. I will pass on your kind comments about Marie and Rebecca on the Wells store. PW
Amazing staff and experience
The staff were extremely helpful when I went in to exchange 2items I had bought online. They helped me find the sizes I needed a d exchanged them with no fuss.
I have never had a bad experience in this store. They are all very polite and truthful
2022年5月20日
FatFace - WELLS からの回答
Good afternoon Helena!
I am so happy to read what a positive experience you had in the Wells store. This is always lovely to hear and I will be sure to pass this on to the wonderful team.
Enjoy your weekend :) DW
I always buy Fat Face boots and shirts
I always buy Fat Face boots and shirts. Excellent value.
2022年3月4日
FatFace - WELLS からの回答
Hi Angie
Thank you for your repeat custom. It's really appreciated. Have a lovely weekend. MJ
FatFace - WELLS からの回答
Hi Bonnie, Thank you for taking the time to leave us your positive feedback. Have a great day! - ES
Good quality clothing.
Good quality clothing, fit to size aswell, love the styles.
Very friendly and helpful staff, nice to see my purchases being folded up nicely rather than being just shoved into the bag. Thank you 😊
2022年2月3日
FatFace - WELLS からの回答
Hello Marion, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore. Thank you for being a loyal customer of ours!
Take care, LM
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