I ordered a brown leather belt online from FatFace, to collect in my local branch. The belt arrived, and is of good quality, and was sold at an OK price. It was however too large, so I asked t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... もっと見る
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It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... もっと見る
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Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, 英国
- 01483 715251
4.7
優良
94件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good belt from FatFace - but imperfect swapping experience
I ordered a brown leather belt online from FatFace, to collect in my local branch.
The belt arrived, and is of good quality, and was sold at an OK price.
It was however too large, so I asked the branch to swap it for a smaller size (which they had in stock).
They were friendly, and did swap it. However, I had to pay for the new one, and wait several days for a refund of the original one. This delay is why I'm giving 4 stars rather than 5.
2026年9月6日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We bought a lovely purse
We bought a lovely purse. Exactly as described. Very pleased with it. It arrived on time too 😃.
2026年9月1日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful in finding the dress size…
Very helpful in finding the dress size I wanted from another shop. Professional friendly & I will continue to shop in fat face because of this.
2026年7月26日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping for a gift for my dad
Shopping for a gift for my dad. The store has a good choice of flattering colours and designs! Staff is professional and friendly.
2026年5月6日
FatFace - WOKING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
My fave store
2026年5月8日
FatFace - WOKING からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
very lovely and professional service…
very lovely and professional service fantastic sales as always I've been a long term customer and fat face is a reliable retailer and have a secure returns policy i have never had an issue love the style watch out for sizing though can be on the large size
2026年5月5日
FatFace - WOKING からの回答
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order collection
I ordered a dress to collect at my local store and found the staff there friendly and professional .
2026年3月27日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very Happy always great quality you…
Very Happy always great quality you expect from FatFace 👍🏻
2026年1月7日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab local store
I went to my local store to collect an order. I find the assistants always friendly and approachable whenever I'm in the store.
And it does make a difference especially as good customer service is lacking in many other shops.
2025年10月22日
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered required size in shop(as didn’t…
Ordered required size in shop(as didn’t have my size in store) & had delivered to my home next day 😊👍£2.50 delivery so all good as car park charge to pick up would of been more & time etc 😊👌
2025年10月6日
自発的なレビュー
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy collection
Ordered online for delivery to my local store. Delivery was delayed by one day but not a problem. Staff at the Woking were great and picking my stuff up was easy.
2025年9月25日
FatFace - WOKING からの回答
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
FatFace - WOKING からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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