Very helpful in finding the dress size I wanted from another shop. Professional friendly & I will continue to shop in fat face because of this.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... もっと見る
企業が回答しました
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... もっと見る
企業が回答しました
Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, 英国
- 01483 715251
4.8
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fat Face Always Good . Online shopping is a breeze returns are…
Online shopping is a breeze returns are refunded promptly.
Store staff in Woking Branch are friendly
helpful.
2022年8月20日
FatFace - WOKING からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service.
Excellent customer service. Always friendly and helpful. Thanks for sorting my multiple orders
2022年8月5日
FatFace - WOKING からの回答
Good morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Corey Linear bloom dress - fabulous
Bought the Corey Linear bloom dress, lovely quality and fits like a dream (especially for a larger bust). Loved it so much bought the linen blend in black. Washes well. Great service in the Woking branch always friendly & helpful.
2022年7月28日
FatFace - WOKING からの回答
Hi Lisa. Thanks for the five stars and the kind words for the Woking branch. Glad you like the dresses you have bought from us. PW
FatFace - WOKING からの回答
Hello Chris
Thank you for taking the time to leave your feedback.
We are pleased to hear you are happy with FatFace and love our range.
Have a great day! TG
FatFace - WOKING からの回答
Good afternoon,
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Take care DW
FatFace - WOKING からの回答
Good afternoon Chris!
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon DW
FatFace - WOKING からの回答
Hi Lesley, Thank you for your review, I am so pleased to hear that you love your recent order and you had a fantastic service! This is wonderful. Take care, LE
Lovely staff so professional
2022年4月29日
自発的なレビュー
FatFace - WOKING からの回答
Hi Christine.
Thank you for leaving us this review about your Woking shopping experience, it's great reading such positive comments about the service you received.
Have a good day! JB
FatFace - WOKING からの回答
Good Morning Dilraj,
Thank you for your review. Happy to hear you found our product and service great! Take care -KC
FatFace - WOKING からの回答
Hello Caren,
Thank you for your review.
I am so pleased that you have had a great experience whilst shopping in our Woking store. We hope to welcome you back again soon.
Have a great day!
Take care, CT
Friendly and helpful
2022年2月27日
FatFace - WOKING からの回答
Good Morning Sarah, Thank you for the great review. Take care, LM
Great service at Fatface today as…
Great service at Fatface today as always. Staff are very friendly and helpful. Georgina served me today and I very much enjoyed talking to her. The Woking store has great staff and it's always a delight to visit.
2022年2月21日
自発的なレビュー
FatFace - WOKING からの回答
Hello Jill, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such lovley comments about the service you receive from our staff in the Woking store. I shall pass on your feedback them.Take care, LM
Incredible Customer Service ⭐️
I was so touched by the incredible service by the lovely Sarah Fryer-Moule at the Woking branch of FatFace. Truly she made my Christmas 🎄. Nothing was too much trouble for Sarah. I will remember her every time I look at my gorgeous jumper! Thank you Sarah!
2021年12月28日
自発的なレビュー
FatFace - WOKING からの回答
Hi Petal, thank you for giving the Woking store a 5 star review! - CP
Fantastic as always
2021年12月6日
FatFace - WOKING からの回答
Hi Sarah,
Thank you for your 5* review.
I am so glad to hear that you are enjoying your shopping experience with us. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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