Fatpirate レビュー 355

Eine Auszahlungsanfrage wurde ohne Erklärung storniert, was ziemlich frustrierend war. Habe dann den Support kontaktiert, die mir letztlich geholfen haben, und eine Woche später hatte ich das Geld. Nicht perfekt, aber am Ende hat es geklappt.

I would give a 0 star if this was an option. My withdrawal has taken 1 month so far and still not received my funds
I was told on multiple occasions that my withdrawal had been processed and would receive it within 48-60 hours.
My withdrawal was then cancelled by fatpirate where I was told they have changed processing companies and I would have to restart my withdrawal.
And now it has reached 1 month and still haven’t received the funds.

So, it's allright to deposit thousands of pounds a day but when it comes to withdrawal, you can only withdraw 1.5 k a day, rubbish site with suspicious method of payments, money laundering comes to mind, stay clear.

Overall I like the casino, some nice games. I won some money. Just like more people who gave a bad review the last days, I had to wait a little longer for my withdraw. Like 10 days. Maybe someting is wrong in the system or something because I see that earlier the withdraws were always on time. But don’t worry you will get your money.

Shit payment service

***PLEASE DON’T USE THIS SITE***
I began to develop a gambling addiction around 1.5 years ago and used Gamstop in an attempt to stop.
Somehow FatPirate Casino managed to get hold of my information and sent a promotional email with an offer of a joining bonus.
Before I knew it I was spending big sums of money on the site and I can probably say that I have spent a minimum of 20k on the site.
I started using credit cards to chase wins when losing and got myself into financial trouble.
I sent various emails requesting to close my account but they were ignored and further text messages/ emails which I cannot unsubscribe from kept coming through to tempt me to use the site.
One evening I won 100k on a jackpot and as you can imagine I was so happy.
Up to this point I had made withdrawals up to £2000 to my account using my IBAN and my account had been fully verified.
As soon as I won the 100k they responded about me closing my account which I told them I did not want until I had withdrawn my winnings. Then they told me account needed to be re-verified which I sent all of the relevant information for.
Eventually they told me I had to send confirmation of my E-wallet ownership including my name/ date of birth and address on. I explained that it was not possible to provide such information as ApplePay do not keep record if this and continued to email to explain that all of the ApplePay transactions were on the statements I had already sent.
It went on for months and it genuinely made me ill as I felt completely robbed.
I have asked them now to close the account and never contact me again but no doubt they will continue to harass me as they prey on people like me with addiction to gambling…

Updated: As you can see, I have now received a reply from Fatpirate asking for me to contact them to raise concerns. This is a standard procedure from them and they still don’t resolve your queries after advising you to make contact. I’ll always be 100k out of pocket which I fairly won and they denied me withdrawing.

I won €1000,- and made a withdrawal. They advertise with paying within 3-5 workdays. But they don't. It's been 3 weeks now and my €1000,- is still waiting to be processed. So it's clearly a scam. It's very simple to deposit money, and they are quick. But when THEY have to pay YOU, they stay quiet. Don't deposit money! You can win a lot of money but they won't pay out.

Note:
THEY PAID OUT! SO IT'S NOT A SCAM.
THANK YOU! 🙏🏻

I have been waiting for my withdrawal for a week... Customer service keeps telling me that the payout department is prioritizing my withdrawal, but nothing happens.

I’ve been with Fat pirate for a while, but I am waiting on withdrawals to be processed it will be 7 days tomorrow and they have said the same to me they are dealing with lots of withdrawals so it’s taking longer… customer service and online chat say the same thing…. Thanks for your patience … ridiculous

Still waiting for a withdrawal after a week, they keep using the excuse there has been lots of withdrawal requests, (like that’s my problem) it shouldn’t say in the terms 3 days if it’s gunna take longer. Never had problems with other withdrawals but when u actually needed the money at the time u was thinking u was gunna get it they let you down, hopefully will be sorted soon but just really frustrating

Great site, had some losses and some wins. Withdrawals although sometimes get cancelled they do go through eventually and take anything from instant ( on 2 occasions) to a few days or a week.

I never had a problem with anything on this website until my deposits never loaded in on my account two £200 deposits and all they kept saying was it has been returned to my account even after I have proven the transactions and the deposits with pictures and still won't return money and that was months ago now scam website stay clear

Ce n'est pas la vérité!!!
Vous me répondez à mon avis précédent avec TOUJOURS les mêmes réponses; à savoir :
nous n'avons personne de disponible pour le français, ce qui ne me pose aucun problème, je parle et comprends parfaitement l'anglais ( sur le chat vous avez un traducteur!!! ce qui peut quelque peu amuser ceux qui nous lisent par VOTRE contradiction)
Vous avez TOUJOURS LES MÊMES REPONSES.
ARRETEZ de prendre les joueurs pour des gens stupides !!!
Evidemment que j'ai contacté le support , au moins 5 fois, SANS AUCUNE REPONSE.
UN support incorrect et mal poli puisqu'il ne répond pas.
D'ailleurs je vous joins mon dernier mail au support pour preuve, en français et en anglais.
Qu'allez vous me répondre cette fois? Toujours la même chose?

Madame, monsieur,

Je tenais à VOUS REMERCIER car votre incorrection en ne répondant pas à mes 2 mails et en ne validant pas mes 2 retraits depuis le 29 août et le 30 août, m'a permis d'ouvrir les yeux sur la transparence de votre casino.
Cette attitude montre à quel point vous ne comprenez absolument rien!
En effet, un joueur qui a gagné un gros gain et qui LE Reçoit, comme cela lui est dû, sur son compte, rejouera entièrement cette somme dans le temps et vous y serez , comme tous les casinos, largement gagnant.
Le fait d avoir gagner stimule le joueur à rejouer encore et encore.
Manifestement, cette notion vous échappe totalement.
C'était donc un mauvais calcul de votre part!
Après, je veux bien croire que vous n'exécutiez que des ordres, vous n'avez assurément aucune possibilité de réfléchir.

Je ne vous remercierai donc JAMAIS assez de m'avoir ouvert les yeux sur ces pratiques et me permettre enfin de tourner définitivement la page de VOTRE casino en ligne.

je vais donc retirer ces retraits, les jouer puis je vous demanderai de fermer ce compte .

Merci encore de m'avoir aidée par votre attitude désobligeante.

Cordialement

Marie Laure Tavernier

I wanted to THANK YOU because your rudeness in not responding to my two emails and not approving my two withdrawals on 29 August and 30 August has opened my eyes to the transparency of your casino.
This attitude shows how little you understand!
In fact, a player who has won a large sum and receives it, as they are entitled to, in their account, will replay the entire amount over time and you, like all casinos, will come out well ahead.
Winning encourages players to play again and again.
Clearly, this concept is completely lost on you.
So it was a miscalculation on your part!
Then again, I'm willing to believe that you were just following orders and had no opportunity to think for yourself.

I can't thank you ENOUGH for opening my eyes to these practices and finally allowing me to turn the page on online Your casino for good.

I will therefore withdraw these funds, play them, and then ask you to close this account.

THANK YOU AGAIN for helping me with your rude attitude.

Kind regards

Ik ben van 10 sept aant wachten op mijn geldopname van 1500euro
Elke keer hetzelfde antwoord ...in behandeling of vertraging of we zijn er mee bezig .
Ik schreens Van alle gesprekken gemaakt waarop ze iedere keer iets anders zeggen en heb een bedrag van 50000 euro gewonnen op de speelrekening en ik zie mijn geld niet ,dus NEEEE nooit meer op deze site. Ondertussen is het al 13 dagen geleden en nog altijd dezelfde antwoorden. Nog niks ontvangen echt triestig is dit er staat bij antwoord terug contact opnemen : nog altijd hetzelfde zogezegd vertragingen ,maar nog steeds niks geld ontvangen vandaag 14 dagen al aant wachten ondertussen zijn we 30 September en nog steeds niks geld ontvangen in de mail en chat de een uitvlucht na de ander

3 maanden bezig om mijn account te sluiten. Gewoon geen reactie. Chat zegt stuur een mail. Verspeel je geld hier niet van dan kan je het beter uit het raam gooien. Je wint niets. Dikke scam.

Update again and email like they say and no response and on the chat. Scam scam scam. Dont play here.

Ik heb gestort 50 euro,nog niet op mijn account. Ik kontackt met klanten servises zijn zechen binnen 2 uurtjes stat op jouw account.
Ik kontackt alweer met bewijs dat storting 50 euro van mijn bank.
Zijn zechen moet wachten 2 tot 3
dagies.
Volgede dag was op mijn accound
Dus ook de klant servises klopt niet met verhalen.Oplossing ik heb stop met deze cassino.
Het is oplichting niet normal

Months ago I lost money here also because their politics about withdrawals. So I asked them to close the account and never write me or contact me anymore because of responsible gambling. Their vip manager Francesco contacted me to offer me bonus if I reopen the account. Basing on my addiction I said yes and I’ve lost the bonus and a lot of money more. 8k and the gave me 300 euros of bonus.
Then I talk about live roulettes…you can see all the incredible movements of a ball that you can’t ever imagine in your life . Magnets everywhere and dealers that once they see you bet high watch a in a direction to agree with someone else what to do. U ask them where to set limits, gamble limits and is not possible is months that they say is under developing. They say ask to the bank. what?you must guarantee responsible gambling. And what about withdrawals?you have to wait wait and wait because they only wait you to cancel gamble and loose.

Today is 26 November and there is an open claim with casino guru . Since 14 October. Nothing happens this liers are only able to postpone with messages like we are working on and other simular b******t. Stay away from this stay away guys

3 November still nothing but keep In mind im sharing this everywhere

You have also the courage to answer in this way?
You cheated me a person with a permanent closed account sending me mail (same vip manager managed closure of the account) to ask me to reopen the account giving a bonus?
I wrote you for months months and months via mail via chat and nothing. No answer. Now casinomeister is in touch with you if you want to clean a bit your situation and conscience be in touch with them or write me to solve. Show to people you can have an ethic but this is quite impossible. Remember that as I said I will bring this in front of all the people and will be not a good advertisement for you and all the other casinos under same owner. Next step is that I publish here their names

Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were dreadful aswell.

The live chat doesn’t work, which is obviously a tactic they use the stop people from self excluding quickly resulting in them depositing more money and inevitably losing.

PLEASE STAY AWAY FROM THESE CROOKS.

Sent me spam then got a previous review deleted, illegal advertisement & harassment with no opt out option