Feefo レビュー 

don't trust reviews from feefo.

Several times being invited to write reviews on items / service / companies. All reviews are screened by feefo. Coincidently only positive reviews get published.

Die Wohnung ist von der Lage sehr gut, aber das war es dann auch schon. Bei der Ankunft nicht geputzt. Überall Haare der Vorgänger, Krümel und sonstiger Dreck. Küche eine Katastrophe, Dunstabzugshaube wurde Monate nicht gereinigt. Fettschicht mm dick. Backofen nicht nutzbar, total verdreckt und alles eingebrannt. Kaffeemaschine bestand nur aus Kalk und Schmutz. Badezimmer richtig mies. Fugen total vergilbt, Armaturen und Wasserdurchlaß der absolute Witz. WC Sitz vergilbt. Schränke mußte man alles auswischen, Staubschicht mm dick. Kompletter Boden der Wohnung dreimal selbst gewischt und jedes Mal Wasser schwarz. Balkon nicht nutzbar, durch Gerüstbau. Couch ebenso versifft. Wohnung hellhörig, bloß keine Kinder mitbringen, dann ist der Ärger direkt vorprogrammiert. Klasse Leistung bei 1500 Euro für 14 Tage. Vermieterin meinte zum Zustand mal solle sich an Novasol halten. Abzockerwohnung die nur zum Profit vermietet wird ohne dem Gast was schönes zu geben.

Feefo amended my review of a product that I purchased and returned for a refund as the parts (made in China) didn't fit and the product was of overall poor quality. The reference to China was removed by Feefo, citing their policy relating to 'swearing or inappropriate language'. I never used, nor would I ever use an expletive so I assume the inappropriate language was the sole reference to the phrase 'made in China'. In light of this I told Feefo that consumers had the right to inform others where products are made and if they won't publish the full review then I withdraw consent for them to publish anything from me.

I keep getting emails and surveys to test products. So far I have completed everyone apart from about three.
The product testing is a scam because I have been talking to quite a few people and no one ever seems to actually test the products.
Plus there is no way to actually have an account with them to make the process easier, for example, if you had an account you could log into your account and you could be told if you are not going to test a product, on the flip side, it will make it a lot easier to actually know if you've been selected.

Feefo emailed me to leave a review for my hoover tumble dryer.
My tumble dryer set on fire. I understandably left a 1 star review and wrote a full review. I received an email saying part of my review hasn't been published I clicked on the link and they have deleted my review and given 5 starts!
I replied to the email asking to remove my review and the email doesn't work!

They delete reviews with minimal oversight

I have put a review of a property I stayed in, but because it was a honest review of a bad experience it has not been published, I presume they're being paid only to publish good reviews

Når man kun har skrevet relevante oplysninger, hvis man skal leje et sommerhus som feks:

1) Rengøring ikke foretaget
2) Huset meget slidt
3) Beskrivelsen svarer ikke til virkelighed - sove sofa vist sig feks at være en topersoners sofa mv
4) Slutfakturering af elforbrug ren fantasi i forhold til ankomst og slutaflæsning (fotodokumentation)
5) Firmaet reagerede ikke på indsigelse med dokumentation

… så virker denne besked fra Feefo jo helt på månen…

“Irrelevant materiale
Vi kan ikke være sikre på, at det, du har skrevet, er helt relevant for det produkt eller den tjeneste, du anmelder, og der er risiko for, at det kan forvirre læserne.”

We had a fantastic day on a day boat hire from Alvechurch with ABC boat hire. The staff were friendly, helpful and very knowledgeable, making our day on the canal a really fun day. Thank you 😊

Ferienapartment in Rapallo, Via Costaguta 13, Nr. 43 Eigentlich hat uns Feefo direkt für eine Bewertung unseres Aufenthalts angeschrieben, die wir auch abgegeben haben. Diese wurde aber wegen nachfolgender Bewertung mit der Begründung in falscher Spalte geschrieben (lach)nicht veröffentlicht, aber so geht's auch.
Die Wohnung war sehr enttäuschend. Der Kühlschrank war total vereist und Schimmelig, das Geschirr nicht gereinigt und überall noch Essensreste drin, beim Barfuß laufen bekam man schwarze Füße-schmutz und Staub unter dem bett-hier wurde nicht gewischt, geschweige denn geputzt, Schimmel in allen ecken der Dusche, Duscharmaturen verkalkt und immer nachgetropft, Spülen in der Küche nicht möglich-Verschluss defekt, Verschluss Waschbecken im Bad defekt, Klobrille Lose-man rutschte nur hin und her, Waschmaschine kaputt, Internet ging erst nach 4 Tagen als man endlich mal das Guthaben erneuert hat. Auf Anruf wurden nur Ratschläge gegeben aber keine Abhilfe geschafft. Überall standen leere Kartons und zum Teil Werkzeug rum. Der Zustand und die Sauberkeit des Apartments sind absolut unterirdisch-geht gar nicht. Alles kann mit Fotos nachgewiesen werden und
Normaler weise müsste man hier mindestens den halben Mietpreis zurück bekommen. Und von wegen 300 m vom Meer entfernt >>einmal durch die halbe Stadt, laut Navi 800 Meter.
Nochmal bei Novasol buchen? Niemals!!!! Das war schon sehr enttäuschend und wahrscheinlich haben wir sogar noch untertrieben. Aber Hauptsache 85,- Euro für Reinig verlangen!!!!
Reka und Thomas

They 'moderated' my review of a company that I gave 2-3 stars to with some explanation for the reasons why.

Instead, they changed it to 5 stars, completely deleting all words. That's not moderation. That is complete falsification, and put my name against a review that I do not endorse.

Shameful.

This feeds is a joke left a verified review and it was half put up if you tell the truth about your Holliday experience it doesn’t put it up and puts 5stars you have anything negative it don’t put it up joke

What is the point of having a review site that caters primarily for the needs of the companies providing goods and services? There will be a natural bias. To give an example the company I was searching was not found upon searching Freefo. That will be because the company is so badly reviewed on other sites that they presumably don’t want to invite bad reviews on Freefo. I want to leave a review but can’t. What a pointless site!

DO NOT TRUST!
My negative review of Halfords was blocked by Feefo claiming it was because I hadn’t received the goods. At no point had a said that. When I replied they then gave another reason. Clearly they will only publish good reviews and hide bad reviews.

Feefo is a Rigged Review Platform — Enabling Businesses Like Pure Ventilation to Bury Legitimate Complaints

I recently submitted a negative review about Pure Ventilation, a company that has provided me with shocking customer support and outright dismissive service. Unfortunately, my experience didn’t align with the glowing reviews I saw online — and now I understand why.

Pure Ventilation uses Feefo, a review platform that promotes itself as trustworthy and verified, but in reality seems to manipulate public perception by selectively publishing reviews. My review, which was fair, factual, and simply detailed my poor experience, was rejected without explanation. Feefo’s system is clearly designed to protect businesses from criticism — not to inform customers.

What’s worse, Pure Ventilation has no physical address listed on Google Maps, meaning they cannot be reviewed via Google — one of the few open and unfiltered platforms remaining. This seems to be a deliberate strategy to avoid transparency and prevent negative feedback from surfacing.

In effect, Feefo enables businesses to curate a one-sided reputation by:
• Rejecting or filtering out negative reviews, even if legitimate.
• Offering no transparent explanation or appeal process.
• Only showing “invited” reviews — effectively removing the voice of genuine customers who weren’t hand-picked to leave praise.

This is not a review platform. It’s a PR tool masquerading as credibility.

If you’re a consumer, be aware: Feefo does not reflect the true customer experience. If you’re a business, and you care about honest feedback and improving your service — stay far away from platforms that operate like this.

And if you’re considering a purchase from Pure Ventilation, be warned: You may only be seeing the part of the story they want you to see.

FAKE REVIEWS, DO NOT TRUST

Feefo removed my negative review on cottages.com stating that it wasn't an accurate assessment of the event. I have photographic evidence of the state of the house and my review was 100% factual. I won't trust any site that uses Feefo in the future!

Hilarious, just look at when they respond to my review. Bunch of cowboys. One of their reps was shouting very bravely down the phone at the time. The delay in responding as well as the "not or problem" tone, tells you all you need to know about these gangsters

My negative review of enjoy travel was responded to, by enjoytravel, trying to claim Trustpilot reviews were unreliable. Feefo emailed me after the car rental for feedback, so I left similar negative feedback through THEIR link & guess what! Feefo refused to post my feedback on the basis it was in the wrong section (even though I posted it through the link they sent me!!!) The reply I got from feefo was signed off on by guess who? Enjoytravel

Primley meadow park was part of Whitehall county park caravan site. The facilities were good. We were lucky with great hot weather so the outdoor pool was a lovely addition (just shame it closed at 6 ) the caravan which was classed as a lodge when booking was for 6 with 3 smallish bedrooms 2 are singles but not equipped for 6 as only 4 chairs indoor around table and outdoor table was only for 4 too. Big fridge and freezer god send in the hot weather.
Hot tub would have never fitted 6 people. 2 separate toilets and 1 shower. The site was immaculate clean. Wished we had more time to explore. Good location but lanes are treacherous to walk through so used car. We would return but would need a bigger caravan if more of us.

Feefo asked for a review on curry's LG Freezer whereby you could not open the door on it. However Feefo did not publish it. Feefo wants good reviews only. Feefo cannot be trusted.