A truly shocking experience. I left a one star review having purchased a car for just over £15k from a company called Fleet Sales Leicester Ltd. There was a mileage discrepancy with the vehicle becaus... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Marts 2026 rejste min far og jeg (jeg er i kørestol) med det columbianske flyselskab Avianca fra Catagena til Medellin. Kaptajnen meddelte der var opstået tordenvejr i Medellin og vi måtte melle... もっと見る
“Good news only” accepted here. Whenever I write an honest review on Feefo giving a one star or two rating for the product or service in question plus constructive feedback, it always seems to ge... もっと見る
We have had the worst experience ever with Feefo, they ripped us the subscription for a year with 0 value provided and we never knew they were charging us as we never agreed on the contract, and they... もっと見る
企業が回答しました
企業情報
当該企業による記述
Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.
連絡先
GU31 4HT, Petersfield , 英国
- +44 (0) 203 362 4209
- support@feefo.com
- feefo.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 35%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Platform can’t be trusted…
Update:
It’s taken Feefo 240 days to reply to my review on here, and what a disingenuous reply it is! Complete balderdash!
I was asked by suppliers if purchased from to submit 2 reviews. The first was rejected by Feefo. The second was edited and partially published.
a) What happened to free speech?
b) The reviews cannot be relied upon to be an accurate reflection of events.
c) There has to be an invitation arising from a purchase to make a review. Therefore, no subsequent customer service reviews allowed.

Feefo からの回答
Terrible review platform
Terrible review platform. Asked me to write a review for Curry’s. When the review was not what they expected it to be, they wrote back to me informing me they could not publish my review as I had mentioned pricing. I simply stated my washing machine had arrived scratched due to being unpacked on the street first, before being hand balled in by two gentlemen. Our CCTV even captured them hitting post, then wall on way in. I finished review by stating, not at all what I expected after paying an extra £35 for premium delivery.
Feefo must be a paid service that brands use to make them look better. What’s the point in a review service that prevents freedom of speech.

Feefo からの回答
picky and corrupt will not publish true…
picky and corrupt will not publish true reviews and changed my star rating
Rebus Signet Rings, London
Rebus Signet Rings London
Absolutely amazing service
Real craftsmanship and an exquisite personalised Signet ring has been produced just for me, unique and magnificent
They completely changed my review
I'm actually shocked that they'd even be used as a review service seeing as they completely changed my review from an in depth review to something I didn't even say and was 1 sentence long.
feefo or faffo
18 months after buying a Beko product we are very happy with I was asked to write a review. The product is very good and gave it 4 stars from a possible 5 and said I'd buy an other one in future. It's not perfect so I highlighted a few design faults. Feefo butchered the review dumping over 95% of it and took a several hundred words down to 'I have no issue with Beko. I did say that though and I don't.
On feefo.com in about us it claims ' .... Cawley was inspired to design Feefo. His vision was to offer businesses an independent, unedited platform for genuine customer-supplier dialogue, enhancing online trust and transparency." End quote.
That's not what feefo is doing. I have asked them to remove my six word review.
I wouldn't suggest anyone believes a word that's on feefo.
I will likely submit a complaint to the information commissioners office as it's very misleading.
Don't use Feefo reviews...
I used the positive Feefo reviews when I decide to take out a subscription with Great Magazines - what a mistake! I have tried to put a genuine review on Feefo to warn others of my experience and it is impossible to work out how to do it!
Poor and untrustworthy excuse for a review site.
Clearly a site companies use to scam consumers into thinking they are trustworthy and highly rated when in actuality the company makes it next to impossible to provide reviews.
One of the criteria is that reviews must be 4 weeks after the experience. This eliminates most consumers who would prefer to post immediately whilst their experience is fresh as opposed to forgotten. A typically scammy business tactic they will pose as a usp.
Censored reviews
When you go to write a review, and then submit it, if you have written a bad one, you get an error message and it then it wipes out all the information you have written.
What a useless system
I filled in my review, but I kept getting asked:
Verify you are human by completing the action below.
What a useless system!
Expert customer service
I called EVLO to see if they could help me out and to my surprise they did. I spoke to a lovely lady called Joanne. She went above and beyond my expectations to get me the best loan deal which has taken the weight of the world off my shoulders. From start to finish Joanne was thorough in every way possible. Explained literally everything to me. I cannot thank Joanne enough for putting a smile back on my face.
Reviews screened - do not trust them
I was invited by Honda/Feefo to leave a review of the appalling service I received at Honda Grantham.
Feefo rejected the review even though it was technically correct, polite, and had no bad language.
DO NOT TRUST FEEFO REVIEWS THEY SCREEN THEM AND REJECT ONES THEY DO NOT LIKE. DO NOT TRUST ANY COMPANIES LIKE HONDA (UK) WHO RELY ON THEM FOR REVIEWS
Disgraceful behaviour - I shall never trust Feefo
Rubbish reviews.
It’s impossible to leave a Feefo review for a holiday apartment that was double booked. So the owner is left unscathed and the customer’s holiday is ruined. Makes a mockery of the reviews.
Unreliable
I wrote a negative review, in detail and gave the company 1 star. When it was published, they gave the company 2 stars and edited it down to 3 sentences. The specifics had all been edited out.
Censureret anmeldelse
Jeg har ligesom rigtig mange andre, lavet en anmeldelse via Feefo. Alt negativt blev censureret væk, så der udelukkende var de gode ting tilbage.
Lad være med at lave anmeldelser via Feefo. Dybt useriøst & Novasol får også en dårlig review for at samarbejde med dette firma. Stram op!!
As other reviewers have written
As other reviewers have written, I left a negative review for cottages.com and Feefo withdrew my review. I contacted them a number of times on order to try and get my honest review published but they sided with cottages.com who are their customer and left my negative review off the site. Completely dishonest behaviour and doesn't help future bookers/customers.
Negative reviews disappear. Feefo is untrustworthy
I left a negative review to a business. My review disappeared within few hours.
Also another negative review left by another customer few days ago was also deleted.
This is very suspicious as even when I spoke with the business they were NOT concerned about the negative reviews (seems they knew it would be deleted). So Feefo is untrustworthy. Meaning bad businesses keep practicing poorly knowing Feefo will delete all the negative reviews.
Rejected review without a proper reason.
Wrote a review for Bristol Airport Silver Zone car park. I said the service was excellent but that it was extremely expensive and that I had found an off-site alternative that was highly rated for about half the price. They rejected it because either a) I had named a competitor or b) I had provided details of pricing. What a waste of time!

Feefo からの回答
Twice review rejected
I’ve done thousands of reviews, that’s what I do consumer reviews, non paid. It took me ages to write a condense review of a holiday we had at Heron mead site via hoseasons. Hoseasons were excellent, so much so we have booked another two additional two holidays. The fault here lies with Feefo. There wasn’t anything untoward in my review, and luckily I copied my review for Trustpilot. I don’t know what kind of game feefo are playing here at all. Moderators have stated partial review was made not all, no explanation why it wasn’t printed. I do hope Hoseasons use a different platform, I will not waste my time and energy doing a 5* review to not be used.
Awful company.
Morons email me for reviews at 2am…
Morons email me for reviews at 2am waking me up whilst phone is on silent but vibrating - no common sense at all! My phone is left on vibrate for emergencies not to be pestered about a recent product that I purchased!!
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