Terrible customer service and product. DO NOT USE!! I cancelled my membership during the free trial period because I didn't use it, and they still charged me twice for membership (totalling £134). I e... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Do not use it/subscribe for it ! Autorenewal set and charges you without any reminder! They cover it under "uninterrupted service". The app is useless. No new information, you couldn't get in other a... もっと見る
企業が回答しました
Overall, the app is really great, especially in helping understand my cycle. I used the fertility app, and it helped me pinpoint ovulation more accurately. It really works! However, for me, it's a bit... もっと見る
企業が回答しました
I initially just wanted to track my cycle but ended up discovering the Getting Pregnant mode too. I love how the app not only tells me when I'm ovulating but also explains what's happening in my bod... もっと見る
企業が回答しました
企業情報
当該企業による記述
Femia supports women on their fertility and pregnancy journeys with personalized insights and expert advice. Created by top healthcare specialists, our app helps track your cycle, detect ovulation, and improve conception chances. Femia offers symptom tracking, daily tips, and 24/7 AI-powered support, while prioritizing your privacy and data security. Join millions of women trusting Femia for every step of their reproductive health journey.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/femia.html?source=trustpilot
- femia.io
2.0
期待以下
196件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Can the developers make the app more intuitive in future updates?
2024年9月24日
自発的なレビュー
Femia からの回答
Hello,
Thank you for your feedback!
So we can get to the bottom of this, please reach out to us directly at support-w@femia.io with the subject line "TP review" with more details, and our team will be happy to help.
Femia – Team
Super handy!
I like that I can plan my doctor visits through the app and keep track of all the necessary exams. Super handy!
2024年9月23日
自発的なレビュー
Femia からの回答
Hello!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
I really like this app
I really like this app - it helped me understand my cycle better and track ovulation without any hassle. It's super convenient to have everything in one place. And the best part? The app actually worked! After a few cycles, we finally got a positive test!
2024年9月20日
自発的なレビュー
Femia からの回答
Hello, Doug!
Thank you for sharing your positive experience!
We're thrilled to hear that the app helped you understand your cycle better and track ovulation successfully. Congratulations on the positive test, and we're so glad the app was helpful on your journey!
– Femia Team
Absolute scam
Absolute scam! Have contacted multiple times to cancel a subscription I never signed up for and they still continue to charge. Do not engage with this service in any way!!!!
2024年9月26日
自発的なレビュー
Femia からの回答
Hello!
We're sorry you've had trouble trying to cancel your subscription.
We'd be happy to guide you through the cancellation steps – drop us an email at support-w@femia.io with the subject line "TP review" and we'll get this sorted for you.
– Femia Team
Deceptive Practices, Generic Content, and Unjust Charges - Avoid at All Costs!
I signed up for a 3-month trial expecting personalized plans and valuable insights as advertised. What I received was the exact opposite: generic content that did not align with their promises. Their marketing suggests you’ll get personalized, tailored solutions, but in reality, the app is no different from countless other generic offerings.
I stuck with it for the full 3 months, hoping that the value would eventually show, but it never did. After realizing that this was not what I paid for, I decided to cancel the subscription. The cancellation process was frustrating—they instructed me to cancel through Google Play, but no subscriptions appeared under my account. I even removed my credit card details to ensure no further payments would be charged.
I went the extra step and emailed their support to confirm my membership was canceled. Despite this, as soon as my trial ended, I was charged for another 3 months at a much higher rate! They retained my credit card information without my consent, even though my Google Play account showed no active subscription.
Since being charged, I’ve emailed their support team two or three times to resolve this, but have received nothing except automated responses with no actual support or help. From my point of view this company is engaging in unfair practices by holding onto payment information and charging unhappy customers without consent.
If you’re considering signing up, DON’T. Report any issues you encounter to your bank, Google Play, and your local consumer protection agency. This app should be banned for these deceptive practices. Stay away from this scam before they trap you too!
2024年9月22日
自発的なレビュー
Femia からの回答
Hello, Maria!
We’re sorry to hear about your frustrating experience and the issues you’ve faced with both the app and the cancellation process. We understand how upsetting it is to feel misled, especially when it comes to charges and the quality of content. Your feedback is very important, and we’re committed to looking into this situation.
So we can get this sorted as soon as possible, please contact us directly via support-w@femia.io with the subject line "TP review". We’ll look into your concerns and work to resolve them promptly.
Thank you for bringing this to our attention.
– Femia Team
Is made with the expectant mom in mind
Everything, from daily tracking to helpful tips, is made with the expectant mom in mind. The paid version was totally worth it, especially for the personalized reminders.
2024年9月22日
自発的なレビュー
Femia からの回答
Hi, Maria!
Thank you so much for your feedback!
We're glad to hear that you're finding the app helpful, especially with its personalized reminders and daily tracking features. It’s great to know the paid version has added value to your experience. We’re always striving to support expectant moms in every way possible!
Femia Team
It’s a waste of money
It’s a waste of money. It is set as auto renewal but with no reminder. You are unable to see this subscription on Apple account neither and you have to contact them for cancellation, which typically comes late after the renewal. Avoid at all cost. The content isn’t any useful and I stopped reading any articles after few days even though I made 3 months subscription which I regretted a lot as they charged 3x more for the auto renewal which i weren’t aware of at the sign up.
2024年9月24日
自発的なレビュー
Femia からの回答
Hi, Peggy!
Thank you for reaching out!
I noticed your comment about the auto-renewable plan and wanted to provide some clarification. The reason you were charged when the new billing period started is because of our auto-renewal feature, which is designed to ensure uninterrupted service. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase.
We're very sorry to hear about your experience and understand your frustration. We have already reached out to you via email from support-w@femia.io to address your concerns.
Please check your inbox (and spam folder) for our response, as we aim to resolve this situation as quickly as possible. Your feedback is important to us, and we’re committed to making things right.
If you haven’t received our email or need further assistance, please let us know so we can ensure your issue is resolved. Thank you for your patience and understanding.
Kind regards,
Femia Team
The app has a ton of useful info about…
The app has a ton of useful info about the child's development.
2024年9月19日
自発的なレビュー
Femia からの回答
Hi, Brennon!
Thank you for your feedback!
We're happy to hear you're finding the app's information on child development useful! It's wonderful to know the content is helping you stay informed.
Femia Team
Mauvais mauvais
Mauvais mauvais ! J’ai payé qq euros pour une semaine d’essai: suite à quoi je n’ai jamais réussi à en profiter (impossible de me connecter) et résultat j’ai souscris sans le vouloir à un abonnement qui me coûte près de 40 euros par mois et le service client refuse de me rembourser!
2024年9月23日
自発的なレビュー
Femia からの回答
Hello, Chloe!
We’re sorry to hear about your frustrating experience. It’s definitely not the outcome we want for any of our users. We understand how disappointing it is to face connection issues during your trial and then be charged for a subscription unexpectedly.
Please reach out to us via support-w@femia.io with the subject line "TP review", and we'll do our best to review your situation and find a fair resolution. We appreciate your feedback and hope to resolve this for you.
Femia Team
Everything is super organized
Everything is super organized, from the contraction timers to the daily tips. I feel like I've got everything under control and know exactly what's happening with me and the baby every day.
2024年9月20日
自発的なレビュー
Femia からの回答
Hi, Carin!
Thank you for your positive feedback!
We're thrilled to hear that the app has helped you feel organized and in control throughout your journey. It's great to know that features like contraction timers and daily tips are making a difference for you.
Wishing you the best!
Kind regards,
Femia Team
My Wife and I would Give MinusScam App, Nightmare Customer Support, Do Not Download STARS If…
My Wife and I would Give Minus STARS If Possible, This Company is a Total And Complete Scam. Misleading ads, no tailored plans, just generic info, customer service sucks, 3 different email addresses only one responded until they don’t and when they did it was generic information, support-w@, privacy@, support@
Deleted App in August it was not accurate, generic information misleading so it was of no use to me, so I deleted the app and thought that ended my subscription because it was not in my subscriptions in my apple subscriptions. Then I was billed on September 3rd to my surprise, I sent them an email explaining the, and they said I had to email them to cancel, they never sent a renewal notice very shady tactics, I explained this is unethical to bill months later and then say in the email you must cancel a day before they bill you. This company is unethical, unprofessional and unreasonable.
You can't cancel through Apple ID like other apps. I was unaware I'd be charged again, and when I requested a refund, they refused, claiming the terms were clear. This company is immoral and focused on money, and the app itself is not worth it. Instead of refunding, they offered a free year of the app, which I don't want. It's useless to me.
I decided to contact Chase and let them deal with this now, this company is a JOKE! And will eventually go down like the sinking ship it is!
2024年9月3日
自発的なレビュー
Femia からの回答
Hi there!
Thank you for reaching out!
We’re sorry to hear about the frustrating experience you’ve had with our service. We truly regret that you found the app and our customer support unsatisfactory. We strive to provide clarity in our billing processes and ensure a seamless experience, but it looks like there was a misunderstanding.
We understand your concerns regarding the cancellation process, and we apologize for any confusion about how to end the subscription. We appreciate your feedback and will use it to improve both our app and our customer service.
If there’s anything we can do to address your concerns further, please don’t hesitate to reach out to us via support-w@femia.io with the subject line "TP review". We genuinely want to resolve this for you.
Kind regards,
Femia Team
Do not download the app! Avoid! You will regret it!
Don’t not download the app! Waste of time and if you register through their website it opens a whole lot of issue, avoid at all costs. I was using the app the fall pregnant, a stress free time however it’s cause a load of issues of worrying as I had no reminder of renewing payment came straight out. The customer service hasn’t been great so far, I’ve ask for a refund but they feel it doesn’t fall in to their criteria for this. I’ve had no correspondence from them beforehand to prep/ warn me of renewal and no conformation emails/ proof of invoices/receipts. Nothing. I’m not even sure my subscription has been cancelled. I wouldn’t recommend this app. I’ll be looking forward to an email Femia to get this resolved not just an automated reply like you’ve done with the other poor ladies on here. This is not acceptable and is not okay. If enough of us report this hopefully you’ll listen and start resolving rather than dismissing.
2024年9月20日
自発的なレビュー
Femia からの回答
Hello, Charmaine!
Thank you for getting in touch!
We’re truly sorry for the trouble you’ve experienced with our app and for the stress it has caused during such an important time. We understand your frustration regarding the unexpected charge and lack of renewal reminders. We regret that our communication and service have not met your expectations and that you've had difficulty obtaining clear information.
Your concerns are valid, and we take them seriously. Please check your inbox (and spam folder) for our response, as we aim to resolve this situation as quickly as possible. Your feedback is important to us, and we’re committed to making things right.
Thank you for bringing this to our attention.
Kind regards,
Femia Team
It was pretty cool
I easily switched from 'Getting Pregnant' to' Tracking Pregnancy' mode, which was pretty cool. But I'm not sure if it's really worth subscribing to the premium version after the baby is born...
2024年9月15日
自発的なレビュー
Femia からの回答
Hello, Olivia!
Thank you for your feedback!
We’re glad to hear you found it easy to switch between modes and that you’re enjoying the app's features.
Regarding the premium version, it’s understandable to consider if it’s worth continuing after your baby is born. The premium version offers additional features and content that might be valuable depending on your needs and preferences.
If you have any specific questions about the premium features or need assistance in deciding, feel free to reach out. We’re here to help!
Kind regards,
Femia Team
The ovulation tracker works fine
Overall, the ovulation tracker works fine, but sometimes I feel like it could be a bit more accurate. Still, it's super handy to have everything in one place instead of keeping track manually.
2024年9月8日
自発的なレビュー
Femia からの回答
Hello, Igneri!
Thank you for your feedback!
We're glad to hear that the ovulation tracker is proving useful and that having everything in one place is making things easier for you. We’re always working to improve accuracy and appreciate your input on this.
If you have any specific concerns or suggestions for enhancing the tracker, we’d love to hear them!
Kind regards,
Femia Team
App helps track your cycle and ovulation
Yes, the app helps track your cycle and ovulation, but I think some features could be more simple to use.
2024年9月8日
自発的なレビュー
Femia からの回答
Hello, Naomi!
Thank you for your kind words!
We value your feedback on simpler features, and we understand how crucial this is. Your suggestions are important to us and will be considered for future improvements. Should you have more feedback or require assistance, don't hesitate to contact us!
Best regards,
Femia Team
SCAM APP DO NOT DOWNLOAD
If I could leave 0 stars I would. This app advertises itself as something that it isn’t. It suggests tailor made advice and plans but it really does not have that. Other apps do the same job. It’s generic info.
What is particularly awful about this app is the fact it is really dishonest about the subscription. You think you are signing up for a short subscription that can be extended or cancelled with ease. Wrong! They reckon their terms are clear. Wrong! It is actually extremely difficult to cancel and you can’t do it in app for the first 3 months until you’ve been charged the next fee. It’s only after that you can do it in app. There’s also not the option to just cancel on your Apple ID subscriptions like all other apps have. I was not aware that I would be charged again and when I have requested a refund they have refused because they claim it was clear. This company is really immoral and money grabbing and the app is not even any good anyway. They’ve offered me a free year of the app rather than just giving me a refund. I don’t want the app so this is no good to me. It would be easy for them to refund but they don’t because this is clearly their business model - mislead and take people’s money. Awful!
PLEASE DO NOT DOWNLOAD OR SIGN UP UNLESS YOU WANT THEM TO STEAL YOUR MONEY!
2024年9月12日
自発的なレビュー
Femia からの回答
Hi, Katie!
I’m very sorry to hear about your experience and understand your frustration.
We take concerns about transparency and ease of use very seriously. Our goal is to provide clear information regarding subscriptions and features, and we're sorry if this wasn't the case for you.
However, we have already reached out to you via email from support-w@femia.io to address your concerns.
Please check your inbox (and spam folder) for our response, as we aim to resolve this situation as quickly as possible.
Kind regards,
Femia Team
Femia has been helpful in tracking my…
Femia has been helpful in tracking my cycle and determining my ovulation days.
2024年9月10日
自発的なレビュー
Femia からの回答
Hello!
Thank you so much for your positive feedback!
We’re thrilled to hear that you’ve started using our app and are having a great experience. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and look forward to helping you as you continue!
Best regards,
Femia Team
Hello all
Hello all,
Please be careful with this app. They took £66 from my account. I registered because I saw the advert to register for less than £5 on instagram. They took £66.00 from my account today and the most annoying thing, I can’t find how to cancel the useless subscription on my iPhone o. Please be care out there. I will contact my bank to ask if they can block them and I will be ask for a refund. Useless App!
2024年9月11日
自発的なレビュー
Femia からの回答
Hi there!
I’m sorry to hear about the confusion regarding the payment. I understand how frustrating this situation can be.
Please note that all payment information is provided on the screen before you confirm your purchase. We strive for transparency, but it seems there was a misunderstanding.
To address this, could you please contact us directly via support-w@femia.iowith the subject line "TP review"? We’ll look into your concerns and work to resolve them promptly. Your feedback is valuable, and we want to ensure you’re satisfied with our service.
Thank you for bringing this to our attention, and we look forward to resolving this for you.
Kind regards,
Femia Team
Not cheap
I paid for premium features and they help me stay organized while ttc. Not cheap.
2024年9月8日
自発的なレビュー
Femia からの回答
Hi there!
Thanks for your feedback!
We're glad to hear that the premium features have been helpful in staying organized during your journey. We appreciate you sharing your experience.
If you have any suggestions for how we could improve or provide more value, we’d love to hear them!
Kind regards,
Femia Team
SCAM
If I could put zero stars, I would. Absolutely terrible company. They give you the runaround to avoid giving you a refund. Say you don’t meet their refund policy if you haven’t emailed them but they don’t even respond to their emails!! HUGE SCAM - DO NOT SIGN UP TO THEM.
2024年9月4日
自発的なレビュー
Femia からの回答
Hi there, Shannon!
Thank you for sharing your feedback!
I’m very sorry to hear about your experience and understand your frustration. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase.
However, for further communication and to make things right, please contact us via support-w@femia.io with the subject line "TP review".
Best regards,
Femia Team
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Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
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