I recently ordered four dresses from Femme Luxe and overall had a really positive experience. The main things that stood out to me were the style, the affordable prices, and the speed of deliver... もっと見る
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I purchased a dress from Femme Luxe and I’m genuinely impressed with the whole experience. The website was easy to navigate, the sizing guide was accurate, and checkout was simple. My order arrived... もっと見る
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Ordered from Femmeluxe before, a few years ago, used to get my jeans from them purely for the fit. I have a 29” waist and 43” hips and bum and they fit better than any jeans I’ve owned - must be commo... もっと見る
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I have used femme luxe for years now and made many purchases in-fact my favourite LBD is from femme luxe and still going strong after many years. Customer Service is amazing and they offer next day de... もっと見る
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企業情報
当該企業による記述
At Femme Luxe, we believe that inside every woman is a bold, fierce Femme Fatale. Channel your inner siren with our selection of expertly curated, trendsetting pieces.
連絡先
1 Cragie Street, Cheetham Hill, M8 8GA, Manchester , 英国
- care@femmeluxe.co.uk
- femmeluxe.co.uk
4.3
優良
1万件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect sizing
2026年3月22日
自発的なレビュー
Brought some dresses and absolutely…
Brought some dresses and absolutely love them will order again
2026年3月15日
自発的なレビュー
Femme Luxe からの回答
Dear Katie,
Thank you so much for your kind words! We’re thrilled to hear you love your dresses. We can’t wait to have you shop with us again soon!
Kind Regards,
Femme Luxe
Great quality and really fast delivery
Great quality and really fast delivery, jumpsuit looks amazing on very flattering.
2026年3月16日
自発的なレビュー
Femme Luxe からの回答
Dear Toni,
Thank you so much for your lovely review! We’re so glad you’re happy with the quality and speedy delivery, and even happier that the jumpsuit looks amazing on you. Enjoy wearing it.
Kind Regards,
Femme Luxe
Great styles, fast delivery and good value for money
I recently ordered four dresses from Femme Luxe and overall had a really positive experience. The main things that stood out to me were the style, the affordable prices, and the speed of delivery. I chose next day delivery and the order actually arrived the following day as promised, which was great and very convenient.
In terms of the items themselves, three of the dresses looked just like the photos online and I was really happy with the style and quality for the price. The designs are very trendy and perfect if you’re looking for fashionable pieces without spending too much.
The only small issue I experienced was with sizing. Two of the dresses were slightly bigger than expected, so they didn’t feel completely true to size. It would be helpful if the size guide was a bit clearer for each item, as the sizing may not always match standard UK sizing.
Overall though, I had a good experience and I would definitely order from Femme Luxe again.
2026年2月25日
自発的なレビュー
Femme Luxe からの回答
Dear Hurst,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that you had a positive experience with us and that you were happy with the style, prices, and our next day delivery service.
It’s great to know that most of the dresses met your expectations and that you liked the quality and trendy designs. We also truly appreciate your feedback regarding the sizing. Customer feedback like this is very valuable to us, and we will certainly take your comments about the size guide into consideration as we continue to improve our product information.
Thank you again for your support, and we look forward to welcoming you back to Femme Luxe in the future.
Kind Regards,
Femme Luxe
Absolutely fantastic real quick…
Absolutely fantastic real quick delivery wow amazing ordered last night around midnight received it this morning following day the quality is absolutely beautiful exactly as described
2026年3月7日
自発的なレビュー
Femme Luxe からの回答
Dear Daniel,
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with the quick delivery and that the item met your expectations. It means a lot to us that you found the quality beautiful and exactly as described.
We truly appreciate your support and hope to serve you again in the future.
Kind Regards,
Femme Luxe
Amazing quality material
Amazing quality material, and I very quick delivery. I DONT have a bad word to say about it! Will definitely be ordering again
2026年2月27日
自発的なレビュー
Femme Luxe からの回答
Hi Caitlin,
Thank you so much for the fantastic review! We're really happy to hear you love the quality of the material and that your order arrived quickly. It means a lot to us that you had such a great experience and don’t have a bad word to say! We truly appreciate your support and look forward to your next order.
Kind Regards,
Femme Luxe
Super fast delivery
Super fast delivery. And the best quality track suits. I have ordered 6 in total now. Wouldn’t shop anywhere else.
2026年2月12日
自発的なレビュー
Femme Luxe からの回答
Dear Demi,
Thank you so much for your amazing feedback! We’re really glad you’re happy with the quality and our super fast delivery. It means a lot that you’ve ordered 6 tracksuits from us and continue to choose us. Your support truly means the world to our team. We look forward to getting your next order out to you just as quickly.
Kind Regards,
Femme Luxe
Was in a rush to find a a dress for a…
Was in a rush to find a a dress for a friends birthday after the first option failed from elsewhere!
FEMME LUXE DIDN'T DISAPPOINT! The dress was stunning the fit was on point and delivery arrived next day what more could you want.
10/10 service all round :)
2026年2月12日
自発的なレビュー
Femme Luxe からの回答
Dear Chelsea,
Thank you so much for this amazing review! 💖
We’re so glad we could come through for you when you needed us most! There’s nothing worse than a last-minute outfit panic, so hearing that your dress was stunning, the fit was perfect, and it arrived the very next day truly makes our day.
Your 10/10 rating means the world to us — thank you for choosing Femme Luxe and for taking the time to share your experience! We can’t wait to help you find your next show-stopping look.
Kind Regards,
Femme Luxe
I love this company the clothes are…
I love this company the clothes are trendy and of good quality shipping is great orders ship most of the time on the same day you order
2026年2月22日
自発的なレビュー
Femme Luxe からの回答
Hi Carnea,
We’re thrilled to hear that you love our trendy styles and quality pieces. It’s also great to know our fast shipping is making a difference — we work hard to get orders out as quickly as possible, and we’re so glad you’ve noticed!
We truly appreciate your support and can’t wait to bring you more looks you’ll love!
Kind Regards,
Femme Luxe
I’ve ordered a couple of dresses from…
I’ve ordered a couple of dresses from this site. They have always been delivered quickly & of good quality. I will definitely be ordering again & would recommend.
2026年1月19日
自発的なレビュー
Femme Luxe からの回答
Dear Jackie,
Thank you so much for your lovely review! We’re so happy to hear you’re pleased with the quality of your dresses and our fast delivery. We can’t wait to have you shopping with us again!
Kind Regards,
Femme Luxe
I love femme luxe I order often and…
I love femme luxe I order often and always quick delivery and never had a problem with any products
2026年2月3日
自発的なレビュー
Femme Luxe からの回答
Dear Kayley,
Thank you so much for your lovely feedback! We’re so happy to hear you love shopping with us and that delivery and products have always met your expectations. We appreciate your continued support!
Kind Regards,
Femme Luxe
I’ve always brought outfits from…
I’ve always brought outfits from femmelux, I find them well made and the dresses are beautiful for any occasion
2026年1月22日
自発的なレビュー
Femme Luxe からの回答
Dear Diana,
Thank you so much for your continued support! We’re so happy to hear you always enjoy shopping with us and love the quality and versatility of our dresses. It truly means a lot to have you as a loyal customer.
Kind Regards,
Femme Luxe
I purchased a dress from Femme Luxe and…
I purchased a dress from Femme Luxe and I’m genuinely impressed with the whole experience. The website was easy to navigate, the sizing guide was accurate, and checkout was simple. My order arrived sooner than expected and was beautifully packaged.
The dress itself exceeded my expectations — the fabric feels great, the fit is flattering, and the style looks exactly like the pictures online. It’s one of those pieces that makes you feel instantly confident when you put it on.
Overall, I’m really happy with my purchase and would recommend Femme Luxe to anyone looking for stylish, affordable fashion.
2026年1月9日
自発的なレビュー
Femme Luxe からの回答
Dear Fernanda,
Thank you so much for taking the time to share such a lovely review! We’re thrilled to hear that you had a great experience from browsing our website to receiving your order. It means the world to us that the dress exceeded your expectations and made you feel confident — that’s exactly what we aim for.
Your recommendation truly means a lot, and we can’t wait to style you again soon. Thank you for choosing Femme Luxe!
Kind Regards,
Femme Luxe
Femme Luxe からの回答
Dear Aashni,
Thank you so much for your kind review! We’re really happy to hear you loved the quality of our products and our quick shipping. Hope to see you again soon!
Kind Regards,
Femme Luxe
Daylight robbery!
Ordered an item that I'm not happy with and selected to be issued with a refund. Upon purchasing the dress I received a 10% discount of £2.19- total paid for the dress was £21.99. For some reason Femme Luxe not only want to charge £3.50 to process the refund but also want to deduct the 10% discount of £2.19 from the refund, and want to offer me a refund of £16.30!!! This is absolutely unacceptable and totally unjustified. The return fee I can just about swallow. But deducting additional monies from me for an unworn item that I've requested to return immediately upon receipt, is bordering on scandalous. Have contacted Femme Luxe for further clarification as this is unacceptable practice.
2026年1月21日
自発的なレビュー
Femme Luxe からの回答
Hi Alana,
Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience, and we’d like to clarify the refund calculation to avoid any confusion.
When placing your order, a 10% discount code was successfully applied. This reduced the item price by £2.19, meaning the total amount you paid for the dress was £19.80. As this discounted amount is what was charged, we are only able to refund the amount actually paid — the discounted portion (£2.19) was not paid and therefore cannot be refunded.
In line with our return's policy, a £3.50 return processing fee is deducted from the refund. Once this fee is applied, the remaining refundable amount comes to £16.30.
We understand that this can be frustrating, but please be assured that no additional charges have been applied beyond what is outlined in our return's policy, and no refund has been withheld for an amount that was not originally paid.
If you would like further clarification or have any additional questions, our customer support team would be happy to assist.
Kind Regards,
Femme Luxe
Femme Luxe からの回答
Dear Rachael,
Thank you for your feedback! We’re happy to know you’re satisfied with the delivery and sizing. We appreciate your support.
Kind Regards,
Femme Luxe
One of my favourite places to order my…
One of my favourite places to order my outfits from, amazing quality clothes, I’m a bigger girl and can never find anything I feel comfortable in or that fit my chest area but everything I’ve ordered from femme luxe has been perfect and any time I’ve had to contact them, they’ve always got back to me within 24hours and delivery is always fast, Highly recommend x
2026年1月10日
自発的なレビュー
Femme Luxe からの回答
Dear Ellesse,
Thank you for your kind words! We’re delighted to hear that our clothing fits well and that our customer service and delivery have met your expectations. We truly appreciate your recommendation!
Kind Regards,
Femme Luxe
Femme Luxe からの回答
Dear Emma,
Thanks for your kind words! We’re so pleased you love the quality of your tracksuit — hope you enjoy wearing it.
Kind Regards,
Femme Luxe
Amazing discounts and a wide range of…
Amazing discounts and a wide range of nice clothes
2026年1月7日
自発的なレビュー
Femme Luxe からの回答
Hello,
Thank you so much! We’re glad you loved the discounts and found a great selection of clothes. Hope to see you again soon!
Thanks FemmeLuxe
Ended up returning an item and it cost…
Ended up returning an item and it cost me more than I paid for the actual item! I will not buy from them again . They charge a return fee of £3.50 and their post and packaging is £4 so you are down £7.50 if you return anything.
2026年1月5日
自発的なレビュー
Femme Luxe からの回答
Hello Michelle,
Thank you for sharing your feedback. We’re really sorry to hear about your experience and understand how frustrating return costs can be. Our return fee and postage charges are outlined in our returns policy, but we truly appreciate you taking the time to share your concerns. Your feedback helps us review and improve our service, and we’re sorry we didn’t meet your expectations on this occasion.
Thanks FemmeLuxe
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