Speedy dispatch and easy to navigate the website. Great product and even delivered with a little bag of sweets. Would recommend!
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Ordered a mini light to go along with my Fenix head torch that I've been using for a couple of years which is still going strong. Unfortunately the new light got lost on it's way to me. I emailed Feni... ãã£ãšèŠã
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I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total conf... ãã£ãšèŠã
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Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didnât once feel like I needed more ligh... ãã£ãšèŠã
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Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and weâre proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
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Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, è±åœ
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4.8
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All is fine.
2026幎4æ8æ¥
Fenixlight UK ããã®åç
Thank you Patrick, I hope you get many hours of light from your CL26R Pro :)
Good service and excellent products.
2026幎4æ7æ¥
Fenixlight UK ããã®åç
Thank you Russell, good to hear :)
Fenixlight UK ããã®åç
Thanks Gary, you sound like a returning customer which is always good to hear. Hope you are enjoying the E06R PRO plus in my favourite colour. :)
Fenixlight UK ããã®åç
Thank you Brian, the E06R Pro is turning into a very popular every day carry torch, I own its smaller original E06R and find it very useful, plus the cats love the laser :) I'm tempted to treat myself to the Pro version! :)
Good customer service
Even though I'd order the wrong battery, they made it easy for me to return & get the correct one
2026幎3æ30æ¥
Fenixlight UK ããã®åç
Thank you Richard, Its not just about the Fenix product the customer service is just as important so glad it was seamless for you. :)
Fenix CL27R Lantern.
I am very happy with my purchase of this Lantern. The materials used in the construction are top quality as is the build and finish of this product. It is easy to use and quick to charge. It has a good runtime and the features and different modes make it a handy piece of kit. It is bright enough to allow you to cook in a tent and the adujustable warm light helps with sleeping. The magnet in the handle is strong enough to attach to most metal surfaces, allowing use of the Lantern. The plastic dust cover is a little awkward to fit back in place after charging but other than that it is a brilliant Lantern.
2026幎3æ30æ¥
Fenixlight UK ããã®åç
Thank you for your review James, the CL27R is a very popular lantern, so I hope you get many camping trips to enjoy it :)
Great product...fantastic service withâŠ
Great product...fantastic service with fast delivery...updated through out hole process
2026幎3æ26æ¥
Fenixlight UK ããã®åç
Thank you Paul, Always good to hear that we provide good service from start to finish, enjoy your shadowmaser :)
Fenixlight UK ããã®åç
Thank you Mark :)
Great head torches got this one forâŠ
Great head torches got this one for longer multi day events saves charging and changing batteries
2026幎3æ5æ¥
Fenixlight UK ããã®åç
Thank you Chris, the HP25R V2.0 is a very popular torch, good battery life is so important.
Love my trail light amazing fastâŠ
Love my trail light amazing fast customer service
2026幎3æ2æ¥
Fenixlight UK ããã®åç
Thank you Linda, you have chosen a very popular headtorch for the season, i'm sure you will enjoy many trails safely using your HM65R-T V2.0.
The Product is excellent and serviceâŠ
The Product is excellent and service was frictionless.
2026幎2æ26æ¥
Fenixlight UK ããã®åç
Thank you William, I personally own an E06R, its a fantastic little key chain torch, plus my cats love the laser! enjoy.
sturdy,long lasting very brightâŠ
sturdy,long lasting very bright light,fits well to your head.
2026幎3æ8æ¥
Fenixlight UK ããã®åç
Thank you Jexter, the HP35R is very popular in the fishing community and rescue crews alike. Hope you liked you free beanie with the order :)
Easy and quick
It was easy to select and order the headlight we wanted. The delivery was almost immediate with 24-hour tracking!
2026幎2æ23æ¥
Fenixlight UK ããã®åç
Thank you for your kind review Dieter :)
Good communication
Good communication, easy to use web site and swift delivery, Fenix keep up the great work with your amazing products , thank you.
2026幎2æ24æ¥
Fenixlight UK ããã®åç
Thank you Paul, keep an eye out for new products arriving this year. :)
Very prompt delivery
2026幎2æ23æ¥
Fenixlight UK ããã®åç
Thank you for your review JS, we want you to be up and running as soon as possible :)
I bought a light 5 months develop aâŠ
I bought a light 5 months develop a lens fault send them back . Received an email had dirt or grease on it for a period of time whilst running at a high output which has caused the damage ððð nothing covered under warranty scammers stay way from them
2025幎9æ25æ¥
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Fenixlight UK ããã®åç
Hi Malik, as we explained to you, the damage to your head torch including broken brackets, damaged lens, and charge port cover swollen through oil contamination were outside the terms of the warranty for a defective product.
We reached out to the manufacturer who indicated that due to the damage caused not being related to manufacturing defects, a replacement was not covered under warranty.
We offered you a 25% discount on another product as a gesture of good will and returned your item as requested.
I had a great experience with FenixâŠ
I had a great experience with Fenix UKâs customer service. They responded quickly to my query and were very helpful and professional throughout. The team made everything straightforward and kept me informed, which I really appreciated. Itâs refreshing to deal with a company that genuinely supports its customers. Highly recommended!
2026幎2æ17æ¥
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Fenixlight UK ããã®åç
Your very kind Lee, this is the type of review I love to read. Its not just about our products being so amazing, our after service is top notch too :)
Fenixlight UK ããã®åç
Thanks Mario :) We aim to please !
To be honest Iâve had one before of youâŠ
To be honest Iâve had one before of you I just find them really good lights . Never a problem so thatâs why Iâve given it too marks
2026幎2æ5æ¥
Fenixlight UK ããã®åç
Thank you Carl, always good to know customers are returning due to the products being very good. Enjoy your HP25R :)
Fast and efficient
Fast arrival of headlamp and accessories, very well packaged, arrived in perfect condition, would recommend.
2026幎2æ2æ¥
Fenixlight UK ããã®åç
Thank you Graham, Enjoy your HL45R very good headtorch :)
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