Discovered Ferrari coffee last year just by chance and never looked back … tried all the varieties now… and continue to rotate through them… they’re all different but they’re all really tasty. Got my... もっと見る
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The Mocha Italia roast is wonderful and well worth the shipping fees to the US. It’s a perfect balance of rich deep flavor without the bitterness that typically comes with darker roasts. We are offic... もっと見る
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Excellent service and support from the very start. We bought a coffee machine that was a pretty large investment for us, but Francis answered all our questions and pointed us in the right direction.... もっと見る
Incredible delivery speed. Coffee fantastic. Unfortunately I placed my first order and didn't see the whole bean option as it selected ground coffee instead. On my second order, you had to be really... もっと見る
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企業情報
Ferrari's Coffee について
当該企業による記述
Making every cup taste perfect since 1927. For over 90 years, we have been sourcing, roasting, and packing the finest coffee from our home in South Wales.
✅ Free Shipping;
On orders above £10 and we dispatch the same day orders received before 12pm.✅ Freshly Roasted Coffee;
We roast on traditional Italian Drum Roasters method, which enhances the flavours of the coffee.
✅ Great Quality and High Standards.
We are Fairtrade and Salsa certified. All our team are Speciality Coffee Assosiation Barista accredited.連絡先
7 David Street, Bridgend Industrial Estate , CF31 3SA, Bridgend, 英国
- +44 (0)1656 840020
- ekaterina@nfg.co.uk
- ferrariscoffee.co.uk
4.6
優良
321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cafe Classico - The Bestest Coffee Around!
Been serving this coffee to my customers in my new cafe since December 2023 and it has been a SUPER HIT with all of them!! I am always getting compliments about how the coffee tastes so lovely and is 110% better than Costa and Starbucks!
The service received from Ferrari’s Coffee staff is outstanding and my orders have always arrived on time.
I will definitely keep buying this… in fact I am doing my next order now lol 😂
2024年10月9日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Shelly,
Thank you so much for your glowing review! We’re over the moon to hear that Café Classico is a favourite in your café and is outshining the competition! It’s fantastic that your customers are loving it just as much as you do. We also appreciate your kind words about our team and service – it means a lot to us!
We’re excited to be part of your café’s continued success,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Jayne,
Thank you for your kind words! We're so pleased you're enjoying both our coffee and our service. Your satisfaction is our priority, and we look forward to serving you again soon.
Have a wonderful day,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Sarah,
Thank you for being our customer and leaving us a wonderful 5-star review.
Hope to serve you again soon,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Ava,
Thanks for your kind words and for being a fantastic customer. We're glad to read you love the Mocha Italia roast and find it very flavourful.
Hope to serve you again soon,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Stuart,
We appreciate your positive review.
Thanks for choosing us,
Ferrari's Coffee team.
Fantastic taste of the roasted beans is…
Fantastic taste of the roasted beans is my best find yet to taste.
Once you have measure out 18 grams and grinded them, the flavour is worth the wait.
2024年8月1日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Stuart,
Thank you for your review! We're pleased to read that you find the taste of our roasted beans exceptional. It's great to know that the effort in measuring and grinding enhances the flavour for you.
We appreciate your feedback and look forward to serving you again,
Ferrari's Coffee team.
Royal Welsh Show Stand - Amazing Coffee
Royal Welsh Show Stand - Ferraris Coffee
We found them at the Royal Welsh Show at Builth Wells. Really friendly staff on the Stand who were very informative. I had a great Latte and my daughter had an Oat Latte. Each drink was made to perfection. Loved the interactive Spin The Wheel game, a great idea on the stand, which initially attracted us. All in all a fab experience... I also purchased a bag of Mocha Italia Coffee Beans, which I just used in my Sage Espresso Machine to make an Americano which was enjoyed by my very fussy wife! and a creamy latte for myself was also very nice.
2024年7月22日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Mckenzie,
Thank you so much for your lovely and thoughtful review! We're thrilled to read that you and your daughter enjoyed your lattes at the Royal Welsh Show. Our team always aims to provide friendly and informative service, and we're glad the Spin The Wheel game added to your experience.
It's great to hear that the Mocha Italia Coffee Beans were a hit at home, especially with your wife!
Happy brewing!
Hope to serve you again soon,
Ferrari's Coffee team.
My favourite coffee
My favourite coffee, fresh and flavoursome. Really easy to order in the grind and quantity you want online.
2024年6月13日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Alison,
Thank you so much for your wonderful review! We are thrilled to hear that our coffee has become your favourite and that you find it both fresh and flavoursome.
We strive to offer a seamless online ordering experience, and it is gratifying to know that our options for grind and quantity meet your needs. Your satisfaction is our top priority, and we appreciate your kind words.
Have a wonderful day,
Ferrari's Coffee team.
My favourite coffee for every morning
My wife bought me a bag of Ferrari’s coffee beans at an event in Costco. I was impressed by the quality. So I searched the brand and ordered the next bag online. I continue to get it directly from Ferrari’s. The house blend is one of my favourite coffees. I get a thick Crema full of flavour. Pure joy.
2024年6月1日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Live to Ride,
Thank you for sharing your positive experience with Ferrari's coffee. We are delighted to read that you discovered our brand through an event at Costco and that our house blend has become one of your favourites. Your kind words about the quality and flavour of our coffee, particularly the thick crema, are truly appreciated.
We strive to deliver pure joy in every cup and are pleased to know we have met your expectations. Your continued support and direct orders from our website mean a great deal to us.
Thank you once again for your glowing review. We look forward to serving you more of our coffees.
Have a wonderful day,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Steve,
We appreciate your kind words and positive feedback. We are delighted you enjoyed our coffee, appreciated the prompt next-day delivery, and found our pricing fair.
Thank you for choosing us,
Ferrari's coffee team.
Quick ,efficient and Great service
2024年5月14日
Ferrari's Coffee からの回答
Dear Mr C A T Suckling,
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service to be quick, efficient, and great.
We look forward to serving you in the future,
Ferrari's coffee team.
Smooth purchase...but there are COD costs
Typically I have to randomly find this coffee bean at homesense, the ability to order it directly in Canada was a new development and helpful. The backbone of shopify was a smooth experience and helpful for details and tracking. The one downside to this process is that UPS did a COD and required me to pay fees. An additional $20. This puts the product in the cost prohibitive category.
2024年5月15日
Ferrari's Coffee からの回答
Dear Foote,
Thank you for taking the time to share your recent experience with our coffee beans and the ordering process. We are pleased to hear that the ability to order directly in Canada has been a helpful development for you.
We regret to learn about the inconvenience caused by the additional COD fees charged by UPS. We understand how unexpected costs can be frustrating.
Kind regards,
Ferrari's coffee team.
I have to admit I haven't actually had…
I have to admit I haven't actually had a chance to use any of my beans yet. That said they are really well packed and arrived also well packed in the post. They arrived very quickly and I can't wait to find out what is waiting for me in those bags.
2024年5月13日
Ferrari's Coffee からの回答
Dear Wendy,
Thank you so much for taking the time to share your experience with us! We're happy to read that your beans arrived promptly and in excellent condition.
Once you've had the opportunity to enjoy your coffee, we would love to hear your thoughts and feedback.
Cheers to many delightful coffee moments ahead,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Roman,
Thank you so much for your kind words and positive feedback!
We're happy to read that you enjoyed our coffee and that our delivery service met your expectations.
Thank you for choosing us,
Ferrari's coffee team.
Bought Ferrari’s Mocha Italia whole…
Bought Ferrari’s Mocha Italia whole bean coffee. Where is the flavor? Totally missed out here as there is no flavor at all. Having to add lots of cinnamon and sugar but that doesn’t really help. Will possibly try their other coffees but no more of this one.
2024年5月1日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Cee,
We're truly sorry to read about your disappointing experience with our Mocha Italia whole bean coffee. Your feedback is incredibly valuable to us, and we apologize for missing the mark on delivering the flavour you expected. We strive to provide high-quality products, and it's disheartening to learn that we fell short in this instance.
We appreciate your willingness to give our other coffees a try. Please feel free to reach out to us directly so we can assist you further and find a coffee that better suits your taste preferences.
Kind regards,
Ferrari's Coffee team.
Worth every penny!!
Shopping and shipping couldn’t be easier with Ferrari’s, and that includes shipping from the UK to the US. Shipping to US is not cheap but it’s well worth it!
2024年4月30日
Ferrari's Coffee からの回答
Dear Rebecca,
Thanks so much for taking the time to leave us a 5-star review!
We understand that international shipping comes with additional costs, and still, we're delighted you feel it was well worth it. Your satisfaction is our top priority, and we're grateful for your support.
Thank you for choosing Ferrari's!
Our team wishes you a wonderful day.
Coffee purchase
Always happy with the quick delivery after placing order and the quality of the coffee is amazing.
2024年5月1日
Ferrari's Coffee からの回答
Dear Awen,
We sincerely appreciate your business and your valuable feedback. We truly value your loyalty and continued support of our coffee business. It's customers like you who make what we do so rewarding.
We look forward to serving you again soon!
Have a wonderful day,
Ferrari's Coffee team.
Arrived promptly
2024年4月8日
Ferrari's Coffee からの回答
Dear Mr Tony Davies,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Have a wonderful day,
Ferrari's Coffee team.
Love the coffee
First time buyer and not a very pleasant experience at the beginning. The beans are delivered by DPD but they failed to send me the parcel at home and finally was reported lost in the pick up centre.
I sent my complaint to Ferrari’s CS and luckily the staff there agreed to send me a replacement. I finally got the beans one week later.
I bought one bag of Mount Elgon and one bag of Siena. Both taste good especially the Mount Elgon, nicely roasted, rich crema and full of favour. Not to mention the very competitive pricing.
Can’t wait to place my second order.
2024年4月2日
Ferrari's Coffee からの回答
Dear Josephine,
We apologize for any inconvenience caused by the delay and appreciate your patience and understanding. It's fantastic to know that our customer service team was able to swiftly resolve the issue and ensure you received a replacement.
Thank you for taking the time to share your detailed feedback. We're thrilled that both the Mount Elgon and Siena blends met your expectations.
The Mount Elgon, with its Fairtrade certification, single-origin and 100% Arabica beans, which we source directly from farm to cup, offers a light natural sweetness. We're proud to read that its robust aroma and smooth taste left a positive impression.
Likewise, our Siena blend, a Great Taste 2-star Award in '23, is crafted to perfection with an extra-strong dark Italian roast profile. We're thrilled that its bold and intense flavour captivated your palate.
Your satisfaction is our top priority, and we're grateful for your support and enthusiasm. We look forward to serving you again!
Have many more delightful coffee moments ahead with us,
Ferrari's Coffee team.
Cafe Classico
The ordering process is simple and straightforward with prompt delivery. However, being a local customer it would be nice to be able to collect and connect with the company that produces such an excellent coffee experience.
I have sampled a range of Ferrari’s coffee and whilst everyone is excellent in its own right, the Cafe Classico is the winner. A rich, smooth crema creating the perfect espresso to start the day.
2024年4月2日
Ferrari's Coffee からの回答
Dear Simon,
Thank you for taking the time to share your feedback with us. It's fantastic to read you've enjoyed sampling our range of Ferrari's coffee. We take great pride in crafting each blend to deliver a memorable coffee experience, and we're delighted to hear that our Cafe Classico has won your heart with its rich, smooth crema. If you're local, please feel welcome to come to our office and get the coffee you prefer. (You can pay by card)
Have a wonderful day,
Ferrari's Coffee team.
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