Discovered Ferrari coffee last year just by chance and never looked back … tried all the varieties now… and continue to rotate through them… they’re all different but they’re all really tasty. Got my... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Mocha Italia roast is wonderful and well worth the shipping fees to the US. It’s a perfect balance of rich deep flavor without the bitterness that typically comes with darker roasts. We are offic... もっと見る
企業が回答しました
Excellent service and support from the very start. We bought a coffee machine that was a pretty large investment for us, but Francis answered all our questions and pointed us in the right direction.... もっと見る
Incredible delivery speed. Coffee fantastic. Unfortunately I placed my first order and didn't see the whole bean option as it selected ground coffee instead. On my second order, you had to be really... もっと見る
企業が回答しました
企業情報
Ferrari's Coffee について
当該企業による記述
Making every cup taste perfect since 1927. For over 90 years, we have been sourcing, roasting, and packing the finest coffee from our home in South Wales.
✅ Free Shipping;
On orders above £10 and we dispatch the same day orders received before 12pm.✅ Freshly Roasted Coffee;
We roast on traditional Italian Drum Roasters method, which enhances the flavours of the coffee.
✅ Great Quality and High Standards.
We are Fairtrade and Salsa certified. All our team are Speciality Coffee Assosiation Barista accredited.連絡先
7 David Street, Bridgend Industrial Estate , CF31 3SA, Bridgend, 英国
- +44 (0)1656 840020
- ekaterina@nfg.co.uk
- ferrariscoffee.co.uk
4.6
優良
321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
small error in order.3xPiacentina de…
small error in order.3xPiacentina de luxe ordered,2xde luxe plus 1 Piacentina delivered but that,s acceptable. No action required.
Otherwise everything 100%
2021年9月29日
Ferrari's Coffee からの回答
Dear Parry Williams,
Thank you for bringing this to our attention. Feedback like yours is valued. Please excuse us that the delivered coffee didn't match your order completely.
Sincerely,
The whole team at Ferrari's Coffee.
A Great coffee From Ferrari
Great coffee , great delivery . What more could you ask ! Well chuffed . Colin
2021年8月12日
Ferrari's Coffee からの回答
Dear Colin Preece,
Thank you for taking the time to share this positive rating!
Best Wishes,
Ferrari's Coffee team.
I purchased the coffee bags frm amazon…
I purchased the coffee bags frm amazon thinking great fresh coffee on the go. But sadly was dissapointed when i used them you needed 2 bags per cup to get any flavour and also found the bag material very poor leading to alot of them bursting in the cup. Sorry but i wouldnt purchase again
2021年7月26日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Gail,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.Your comments are really helpful in highlighting opportunities to improve our products even further.
Kind regards,
Ferrari's Coffee team.
Superb Service and prompt delivery.
2021年7月16日
Ferrari's Coffee からの回答
Dear Roy S,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Wishes,
Ferrari's Coffee team.
VERY good coffee
VERY good quality coffee! Very happy with the product they put out! Asked if they had Robusta only and they didnt, but recommended their robusta blend and didnt disappoint! Asked for it ground for Espresso machine. Maybe just a tad coarse for my machine, but pulled out a mean espresso regardless, NICE crema, punchy bold taste, fair price. Will keep on ordering from them! Thanks folks!!
2021年7月8日
Ferrari's Coffee からの回答
Hi Roberto Espinal,
Thanks so much for your feedback! We’re really glad you enjoyed our Robusta blend.
We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again,
Ferrari's coffee team.
Ferrari's Coffee からの回答
Dear Dan Jones,
Thank you for letting us know about this. Your feedback helps us do better.
Kind regards,
Ferrari's Coffee team.
Great Coffee - We tried them all!
Great Coffee. I’ll definitely be buying this again. We purchased the whole range for the office and everyone loves them. I personally really like the Flaming Moon 100% Arabica.
2021年6月19日
Ferrari's Coffee からの回答
Dear Thomas Anderson-Dixon,
Our team enjoys doing what they do because of customers like you. We are glad to hear you explored through our coffee blends and found our premium Flaming Moon as a good match for your taste.
We are grateful that you took the time to leave us a review.
Have a great day,
Ferrari's coffee team.
Ferrari's Coffee からの回答
Dear Ian Dickinson,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a nice day,
Ferrari's coffee team.
Lush coffee and fast delivery!
2021年5月5日
Ferrari's Coffee からの回答
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We look forward to seeing you again soon.
Best Wishes,
Ferrari's Coffee team.
Have used for decades - great people
I’ve used Ferrari coffee many times - my first Isomac machine over 19 years ago was ordered from them - excellent service, 100% recommended
2021年4月25日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Chris Totten,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come!
Sincerely,
The whole team of Ferrari's Coffee.
Good service and quality coffee
2021年4月12日
Ferrari's Coffee からの回答
Thank you for taking the time to share you experience with us, we very much appreciate it.
Ferrari's coffee team.
Ferrari Espresso Ltd
Ferrari Ltd, Magram, Port Talbot is the only service agent for the Quickmill espresso machines in the UK. I sent my espresso machine for maintenance and repair of the temp gauge. When my machine was returned the body of the machine was badly damaged. The stainless steel panels were buckled but the outer box had no signs of damage! After contacting Ferrari they arranged the collection and body damage repair. The repair is not perfect, the body is still misaligned. The Ferrari Ltd agent has offered to buy the machine from me for the value less than the maintenance charge (£100). The equivalent machine value is £400+ on Ebay.
When the machine was eventually returned to me it was slightly buckled as well as leaking.
However, Ferrari ltd provided me with a small bag of good coffee beans! Coffee is good but the technical service is to be avoided at all cost!
2021年4月9日
自発的なレビュー
Ferrari's Coffee からの回答
Dear Al
Please note we are Ferrari’s Coffee roasters- and do not service machines , the company you are referring to has got nothing to do with us and is impersonating some of our products.
Please view us on ferrariscoffee.co.uk and you will see it is an entirely different company.
Please can I ask you to remove this review of us.
Thanks
Yash
Excellent coffee and service
Excellent coffee. Easy to order and arrived the following day.
Excellent service from ordering to arriving.
2021年3月27日
Ferrari's Coffee からの回答
Dear Katherine Lenaghann,
Thank you for taking the time to share you experience with us, we very much appreciate it.
Have a nice day,
Ferrari's Coffee team.
Excellent product and excellent…
Excellent product and excellent service. The blend was amazing.
2021年3月26日
Ferrari's Coffee からの回答
Dear Philip,
We’re so glad to hear you loved the experience with our coffee blend!
We look forward to serving you always,
Ferrari's Coffee team.
Coffee bags
Very nice tasting coffee, loved the ease of brewing from the bag. Delivery was very fast. Will order again from this company, very impressed.
2021年3月17日
Ferrari's Coffee からの回答
Hi Donna Murrell,
Thank you so much for the positive rating. We're happy that you enjoy our coffee bags, and we're looking forward to your next visit to ferrariscoffee.co.uk.
Have an amazing day!
The team at Ferrari's Coffee.
Delivery was quick and easy and coffee…
Delivery was quick and easy and coffee tastes great 👍
2021年2月24日
Ferrari's Coffee からの回答
Dear Michael Healey,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Have an amazing day,
Ferrari's Coffee team.
Another prompt delivery
Another prompt delivery! Love love love the Siena beans in my espresso machine at home! Awesome coffee 💕
2021年2月13日
Ferrari's Coffee からの回答
Dear Clare Davies,
Thank you very much for sharing your experience with our strong Siena coffee, it is very much appreciated by us.
We can’t wait to have you back,
Ferrari's Coffee team.
amazing coffee yet again
amazing coffee yet again this coffee is great value for money tastes great no bitterness at all
2021年2月4日
Ferrari's Coffee からの回答
Dear Porchy,
Thanks for your 5-star review! We sincerely appreciate your feedback.
We can’t wait to have you back,
Ferrari's Coffee team.
Ferrari's Coffee からの回答
Dear Girija Wagle,
Thanks for your 5-star review!
We sincerely appreciate your feedback.
We look forward to seeing you again soon,
Ferrari's Coffee team.
Incredible delivery speed
Incredible delivery speed. Coffee fantastic. Unfortunately I placed my first order and didn't see the whole bean option as it selected ground coffee instead. On my second order, you had to be really careful at all stages about your selection. This could be better laid out on your order form. You should have an order review highlighting the GROUND and WHOLE BEAN option as this was a costly mistake, albeit on my behalf.
Thank you
2020年10月27日
Ferrari's Coffee からの回答
Dear Lee Roberts,
We’re so grateful that you took the time out of your day to share your review with us and highlight ground and whole bean options.
We look forward to serving you always.
The team at Ferrari's Coffee.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。