Few Moda レビュー 715

Few Moda からの回答

2026年3月21日

Thank you for taking the time to share such honest feedback. We're delighted to hear that you enjoy the variety and frequency of our new releases and that our customer service team has been supportive when needed. We also appreciate your comments regarding quality and restocking—especially your interest in bringing back staples like work blazers. We'll be sure to share this with the team as we work to improve. Thank you for being a valued member!

Few Moda からの回答

2026年2月26日

Thank you for taking the time to share your experience, and I’m truly sorry to hear that your time with Fewmoda has been disappointing. We sincerely value our members, and it’s concerning to learn that we fell short of your expectations.

Regarding the shipping delay, we’d like to explain that due to an overseas holiday period in February, logistics experienced temporary disruptions, which caused longer-than-usual delivery times. This is not reflective of our standard shipping timeframe, and we completely understand how frustrating this must have been—especially when you were counting on timely delivery.

We also hear your concerns about our customer service and the difficulty reaching a real person. Please know that we are actively working to improve our support channels to provide faster, more human assistance. You can always reach us directly at customerservice@fewmoda.com, and we’ll do our best to respond promptly and personally.

We’re sorry that your experience did not reflect the quality and care we aim to provide. If there’s anything we can still do to address your concerns—such as processing a return or offering assistance with a past order—please don’t hesitate to let us know.

Few Moda からの回答

2026年2月26日

I'm truly sorry to hear about your experience and sincerely apologize for the frustration caused. This is certainly not the standard we strive for, and we completely understand your disappointment.

We'd like to make this right. Could you please provide your order number and a photo of the damaged item? We'll do our best to find a solution—whether that's a replacement, refund, or store credit, even for final sale items.

You're also welcome to reach out to us directly anytime at customerservice@fewmoda.com—we're here to help.

Your feedback is important to us, and we appreciate you giving us the opportunity to address this.

Few Moda からの回答

2026年1月21日

Thank you for taking the time to share your honest and detailed feedback. We are truly sorry to hear that your experience with Few Moda fell so far short of your expectations. Please accept our sincerest apologies for the frustrations you've encountered with our product quality, customer service, and delivery times. We take this feedback very seriously and appreciate you bringing these critical issues to our attention.

Your perspective is invaluable as we strive to improve.

Regarding Quality & Service: We are disappointed that our product did not meet our own standards or yours. This is not the impression we wish to make. Please contact our dedicated support team directly at customerservice@fewmoda.com with your order number. We will immediately review your case and work to find a suitable resolution for you.

Regarding Subscriptions & Wait Times: We understand your frustration. The subscription model is intended to offer convenience and value to our regular customers, but we clearly need to review its communication and flexibility. We are also actively working with our logistics partners to streamline our processes and reduce future delivery times.

We would be grateful for the opportunity to make this right. Our team is ready to assist you personally to address your specific concerns.

Again, thank you for your candor. It is through feedback like yours that we can identify our shortcomings and make meaningful changes.

Few Moda からの回答

2025年11月26日

Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced with your order. We understand your frustration, especially considering the length of time that has passed since your purchase.

We take full responsibility for any issues regarding abnormal or undelivered packages, and we want to resolve this situation for you as soon as possible. If you have not received your order or refund, please do not hesitate to contact our customer service team at customerservice@fewmoda.com. They will be able to assist you in confirming your order details and provide further guidance on the next steps.

Once again, we truly apologize for the delay and any confusion caused and appreciate your patience in this matter.

Few Moda からの回答

2025年10月29日

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that the wedding guest dress did not meet your expectations. We strive to provide high-quality products, and it's disappointing to hear that the material and functionality didn’t meet your standards.

Your feedback is incredibly valuable to us, and we’ll make sure to pass it along to our design and quality control teams. If you’d like, we’d be happy to assist with a return or exchange for a product that better suits your needs.

Please feel free to reach out to our customer service team at customerservice@fewmoda.com if you have any further questions or concerns.

We appreciate your understanding and hope to have the opportunity to improve your experience with us in the future.