Fiestakeeper レビュー 265

Jamal was so helpful when I raised a concern he handled it so well.thank you for the amazing support jamal.

It wasn’t good because I wasn’t clear on what I was purchasing and I’m hoping this can be resolved and my funds are placed back into my account. “Diamond is in contact with me and is helping me resolve my issue,” “Diamond was very helpful,” “Thank you to escalation

Quick response with great communication. Representatives responded quickly and to the specific request. Very helpful

E tenido una estafa y presente denuncia la empresa me resolvió satisfactoriamente y Gracias

Raj resolvió mi problema

Gracias por la ayuda

Eric está ayudando a cancelar mi membresía para que ya no se me hagan mas pagos automáticos desde mi tarjeta y poder obtener pronto el reembolso ofrecido!!

Hola eric muchas gracias por responder a mi solicitud la verdad espero que todo salga bien muchas gracias espero con ansias que el dinero sea reenviado a mi cuenta desde ya muchas gracias

Who are you?

Edith is super nice and patient and she went above and beyond to make sure she helped solve my problem for me and she's super kind

Resolvio mi problema. Gracias

Elsa me ayudó, estoy muy agradecida con el servicio

I joined by mistake (actually via a spammed link) and immediately requested a refund of my membership fee. Emerald was quick to reply saying that the refund would be processed once I had left a positive review on TrustPilot and shared it with the company. I explained I would leave a review AFTER the refund had appeared. Apparently this is not how the company works and I never got the refund. I refuse to be blackmailed into leaving positive reviews and it's just as well as the company is obviously quite happy to commit fraud, ignore its customers and refuse refunds. Avoid at all costs.
Update: The company keep emailing me, apologising profusely (albeit a cut and paste job each time) and asking me to remove this review so they can process the refund. Apparently, according to them, the refund process is somewhat automatically linked to this review. Absolute nonsense. Id rather forego the paltry £8 refund and warn others of this company and it's dubious practices. I suspect the positive reviews on this site are due to people being bullied like myself into leaving a good review before their refund was processed. I refused. Again...avoid at all costs.

Raj was very understanding about me wanting to cancel my membership. Thanks again

Buenos días fue un error al hacer una compra de Nescafé pero ya me solucionaron el problema estoy muy agradecida

Me han respondido cuando lo he requerido.

Atención rápida y clara