figkosher.com レビュー 

The concept is amazing. If everything worked as advertised it would be a total home run!
BUT
Phone breaks easily. Waze doesn't work. Manufacturer support is less than zero stars. They are rude and condescending.

They charged top dollar but now there is no minimum costumer service.
Very sad.

My latest fig flip phone disaster! It's only been 2 months and the phone has stopped working altogether - no ringtone, non-responsive keypad, and Waze isn't even responding.. I've reached out to customer service multiple times, but it's just automated responses every time. Frustratingly, this is my 3rd fig phone in a row and I'm done with Fig!
So long with the “New & updated Fig || X”

The phone would be great if it wasn't so buggy. About 3 months after buying my first phone (fig flip) from them the outer screen started glitching then stopped working altogether, the main screen would glitch all the time, and the phone would randomly shut off and take hours to turn on.
I reached out to the customer service and after some haggling was able to convince them that I should get a new phone.
About three months after that the new phone started giving me it's own issues. The number 7 doesn't work, I don't get text notifications, and a couple of other smaller issues.
This time I reached out to customer service three weeks ago and at first they offered me $100 off a new phone, I told them that they only gave me defective products so far and they haven't fulfilled my original order. After that all I've received from them is different variations of this
"Welcome back! We're here and ready to assist you.

We want to express our sincere apologies for any inconvenience this situation has caused you. We truly appreciate your patience. Our team has taken the necessary steps, and a follow-up request with the supervisor's team has been initiated to gather the required information. We understand your concern, and we deeply regret any inconvenience you may be experiencing. Expect a prompt update from us once the details are available.

If there's anything else we can do for you or if you have further questions, please do not hesitate to let us know. We are committed to resolving this matter and appreciate your understanding.

Thank you for your patience and understanding."
again and again each time slightly different each time I ask for an update I get the same response......

Disgusting customer service, contacted them about a problem with the phone.
The customer service continue to ignore me for multiple weeks, and finally… they sent me pre-written messages that just said to update my phone.
they were not at ALL useful after I contact them via phone.

The software that they use “Kosher OS” is lacking a lot.. updates are almost barely useful and barely cover what needs to be updated.

Some of the “problems” that I ran into-
- Translator won’t translate
- vibration for calls stopped working
- Apps shutting down for no reason
- randomly not syncing with the SIM card
Many more ”minor” issues..

Overall I would not advise I want anyone to purchase from this company customer service sucks phone itself sucks should be better, you would expect better with the price that they are asking for.

(My phone was fully Up-to date and was in perfect condition) This all went down between the 7 months that I owned the device.

The fig phone idea is a great concept. A kosher phone from the start. But there are way too many problems with this phone. It's not just me. I've spoken to more than 10 people that have the same problem period most of the people I've spoken to have had to turn in their phones to get a new one more than two times. And that's all within a year. After the year is done your warranty is gone and they will no longer replace your phone.
On top of all these problems. They charge $350.00 for one of these faulty phones.
I would stay away from these phones and go with any other of the phones on the market. Even the phones that you have to get tagged are better than these.