Fiix auto-renewed my subscription without authorization and charged $2,900 for access to software we have no intention of using. Their so-called cancellation policy is completely out-of-step with i... ãã£ãšèŠã
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Had a very bad experience with Fiix, I personally invested a huge amount of time, effort & money as a small business to manage my maintenance works. I found the technical support to be extremely poor... ãã£ãšèŠã
Most days we can't connect, checked our connectivity and was found to be ok. When we do connect it seems to not have the correct information displayed. Lines that are shut down are displayed, lines th... ãã£ãšèŠã
Fiix (Maintenance Assistant) has a lot of features and versatility. As with any large database it takes a while to learn the full breadth of what it can do for you, and it can do a lot. The search fea... ãã£ãšèŠã
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Fiix is cloud maintenance software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less. Say goodbye to complicated, expensive maintenance software!
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35 Golden Ave Suite A-201, M6R 2J5, Toronto
- 1 (855) 884-5619
- sales@fiixsoftware.com
- fiixsoftware.com
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Profits over Partnership
Fiix auto-renewed my subscription without authorization and charged $2,900 for access to software we have no intention of using.
Their so-called cancellation policy is completely out-of-step with industry norms.
Very poor experience
Had a very bad experience with Fiix, I personally invested a huge amount of time, effort & money as a small business to manage my maintenance works. I found the technical support to be extremely poor and almost non existent. I upgraded to a more expensive version and it simply didnât work and could not revert to the old version. Needed to give six months written notice to finish my contract at the higher rate. Would strongly recommend not using Fiix.
Programs used to stay on top of maintenance
We have been using the program for over 3 years. We are a medium size company and it has helped us stay on top of our maintenance without a full time maintenance person. I would recommend this program to any small to medium sized company.
A great CMMS
After a long procurement exercise , a client decided on my advice to use Fiix. It is very powerful and can be adapted to nearly all situations and suits all types of business
Great software and user friendly.
fiix experience
This is a software which does help to track maintenance, it is still basics in my aspects if developed properly it could be a very powerful tool.
Fiix - a helpfull asset management tool
Loose your Excel sheets with plans, outlook reminders for periodical maintenance tasks, communicate with end users and your team!!!
Lot more capable than our needs
I really like it, in general (I'm engineer, in charge for maintenance) way too complicated to let others involved to use it (except the user report to me). The rest of the management who looking after certificates and some QA related entries has concern about the complexity.
Works well for us.
I use fiix for a 2 man maintenance crew for a 245 unit condo community. I've been using it for 4 years and have developed a good history of work to each unit and repeat issues. This will help us develop a preventative maintenance program.
Only a 4 because cannot change how the work orders look like
Only a 4 because cannot change how the work orders look like.
Need to be able to modify the report to our needs.
Love the ease of FIIX
We implemented FIIX (Maintenance Assistant back then) about 2 1/2 years ago. We have worked diligently to get all of our assets into the system and to convert all of our Preventive, Predictive, and Breakdown Maintenance records to this system. It is so much easier and less time consuming if you put the effort in up front and get the results you need. We now use this system for all of our Maintenance KPI's and are ready to move on to new features and modules. This is the best Maintenance Management software system I've ever used.
Excellent, excellent product!
Fiix Review
Best software I have seen, it can do anything the big box boys can do for a lower price. You can start with the basic package, which is great, then upgrade if you need more bells and whistles to your CMMS program.
Great assistance in tracking repairs and parts
Worth the money for the amount of time is saves me in tracking and record keeping.
Fixx
This software is working extremely well for us. We are a small, semi-rural water district located in Western Washington.
With a limited budget it was important for us to find a comprehensive solution for assigning and tracking maintenance tasks at a reasonable cost.
The FIIX software has more than filled the bill. It has capabilities that exceed our needs at a very reasonable cost. Once you get used to the conventions, the software is user friendly and easy to use.
We are particularly pleased with the report writer module.
Good program
This program is meeting our needs and the staff has been very helpful when contacted. I would give them 5 stars if we were able to do more customization.
Improve your productivity
In Mediimplantes SA we went from doing the maintenance management of flat files of excel and word which took a great amount of time to do almost everything automatically, in this way we focus on the core of the maintenance process that is to maintain the Reliable equipment and in optimum conditions
Ease of working with
I like the ease at which I can work within the program.
Good product
The support is good and the product does everything I want it to do other than create an invoice.
reports
would like more graphic reports without trying to set it up myself
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