Like, I suspect most people, I was somewhat sceptical about Finders. However, they were honest and straightforward and I would use them again very happily.
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Long long long process, but Finders kept at it, always helpful always believing it would get done one day. Full marks
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The finders staff were very helpful, and in the end we were amazed of how many beneficiaries they found. A tremendous amount of research must have gone into the search and we are looking forward t... ãã£ãšèŠã
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After being told from finders for results ,six months to a year for finalising our inheritance , over two years now and still waiting. Was told there would be regular updates , but we kept doing all t... ãã£ãšèŠã
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We're Finders International, an award-winning probate genealogy firm established in 1997. We trace missing heirs, locate assets, and support estate administration. Headquartered in London with offices in Cardiff, Edinburgh, Dublin, and Sydney, we work globally to help legal professionals, public sector bodies, and private individuals resolve complex cases. We are trusted experts in probate research, known for our accuracy, ethical standards, and commitment to excellence. Our accreditations include ISO 9001 and ISO 27001, and we are proud members of the IAPPR. Named Best UK Probate Research Firm for six consecutive years, we continue to lead the industry with professional, reliable service.
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Just a straightforward service
Just a straightforward service. No catches just unexpected information. Good job Finders!
2024幎12æ19æ¥
Finders International ããã®åç
Hi Lisa, thank you so much for your positive review. We pride ourselves in our efficiency and transparency and we're so glad this resonated with you.
For Your Loved Ones
We were grateful for how quickly Finders International located us to inform us of our cousin's passing. All of our questions were answered in a professional and kind manner. Our cousin passed April 2022 and settlement was completed within 2 years. We highly recommend Finders International.
Thank you
2024幎12æ19æ¥
Finders International ããã®åç
Dear Bridget, thank you so much for your kind words. It's great to hear that you had a positive experience with us, and we're so glad we were able to support you and your family in a timely manner.
the waiting game
you could say it was great only because there was so little to do apart from wait.
that is the worse bit and you need to keep people updated as to progress more often.
also you need to keep your promise ( to send me a family tree).
2024幎10æ18æ¥
Finders International ããã®åç
Thank you for your feedback â itâs valuable in helping us improve. We understand that waiting can be difficult, and weâre working on keeping clients updated more frequently.
Weâve forwarded your request for the family tree to the team, and theyâll be in touch as soon as itâs ready. Thank you again for your patience, and please donât hesitate to reach out if thereâs anything further we can assist you with in the meantime.
A very professional Company
It was a great experience from start to finish. I canât thank Finders International enough for the work involved in dealing with this case, as it truly was international. From Mark, who first came to see us, to Betul and Sophie, for all their help and updates over the last 20 months, thank you all. A very professional Company to deal with.
2024幎10æ9æ¥
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Finders International ããã®åç
Dear Lynne, Thank you so much for your kind words. Weâre thrilled to hear that you had a positive experience from start to finish.
Weâve passed on your comments to Mark, Betul, and Sophie, and your feedback means a lot to us. Weâre grateful for the opportunity to have supported you.
I think finders are a good firm theâŠ
I think finders are a good firm the only thing l would have liked was a final account from someone yours faithfully F B BRITTAIN.
2024幎10æ18æ¥
Finders International ããã®åç
Thank you, Mr. Brittain, for your feedback and kind words about our team. Weâre pleased to hear that you found Finders to be a good firm. Iâll pass your comments regarding the final account to your case manager to ensure this is addressed and to help us improve our processes moving forward. We appreciate your insights, and weâre always here to assist.
Very professional
From the first point of contact to the finish it was very professionally handled, any questions that needed attention were handled in a timely manner.
2024幎10æ16æ¥
Finders International ããã®åç
Thank you so much for your kind words. We're delighted to hear that you found our team to be professional and responsive throughout the process. Should you need any further assistance, please don't hesitate to reach out!
Very timely responses on e mail when IâŠ
Very timely responses on e mail when I had any questions
2024幎10æ18æ¥
Finders International ããã®åç
Hi Andy, thank you very much for the 5 star review. We are pleased to hear that our team provided you with a great service.
Very sympathetic professional andâŠ
Very sympathetic professional and extremely friendly
2024幎10æ18æ¥
Finders International ããã®åç
Thank you for your kind review. We are happy to have been of service!
Finders International ããã®åç
Thank you Vera for the 5 star review, we really appreciate it!
Excellent Service!
I was contacted by Katelyn who has remained my point of contact through this matter and she has been nothing but helpful! She is always willing to give me a call with an update, talk through worries, and share any long lost family information she comes across. I canât recommend this company enough and Iâm looking forward to the case closing (though I will miss the chats about the family).
2024幎10æ16æ¥
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Finders International ããã®åç
Dear Claire, Thank you so much for your kind words! Weâre thrilled to hear that Katelyn has been such a great support throughout your case, and it's wonderful to know that youâve found her updates and family insights helpful. We truly appreciate your recommendation and the trust youâve placed in us.
We wish you all the best as we move towards finalising your case.
My family were contacted by findersâŠ
My family were contacted by finders International nearly 2 years ago now, ref an unknown relative . Apart from myself calling them up every 3 months or so for an update to be told really that there is no update . Things donât seem to have moved in 2 years. Myself or my sister have not had one update voluntarily off the company at all . I just get told that they are still waiting for family members abroad to respond and waiting for them to sign up . Communication is very poor. Surely part of the service is giving updates? . Not really sure how long this is going on for at all we were told in beginning 12 to 18 months . Reading the reviews here looks like most people have the same problems, and been waiting even longer . Next step ?
2024幎10æ15æ¥
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Finders International ããã®åç
Dear Ms Price, Thank you for your message and for raising your concerns. We are sorry to hear that you feel our communication has not met your expectations, and we'd like to offer some clarity regarding the progress of your case.
We appreciate that this process has taken longer than initially anticipated. The complexity of the family tree, including international elements, has contributed to delays as we work through various legal and procedural requirements in different countries. Please rest assured that we are actively working on your case and making every effort to locate and confirm all heirs.
Our team has been providing updates, including one as recently as yesterday, and we understand you have been in contact with one of our researchers, who has shared the latest developments. While we understand that some updates may not always reflect significant changes, we remain committed to keeping you regularly informed.
An interim report has also been submitted to the solicitors, allowing them to begin work while we continue to finalise our research.
Going forward, we will ensure you receive regular updates, even if there are no major developments, so you remain informed of the current status of the case.
Thank you for your patience and understanding throughout what has been a particularly complex case. If you have any further questions or would like more information, please do not hesitate to contact your case manager directly who will be happy to assist.
Diamond Company
A truly transparent, compassionate, friendly, caring, approachable and trustworthy company. A bolt out the blue brought me to their door and they dispelled my fears instantly.
2024幎9æ25æ¥
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Finders International ããã®åç
Thank you so much for your wonderful feedback! Weâre truly humbled by your kind words and are delighted to know that we were able to put your mind at ease. Providing a transparent, compassionate, and trustworthy service is what we strive for, and itâs great to hear that this was reflected in your experience. If you ever need any further assistance, weâre always here to help!
Well, big slice, little cake!
Well, if it had been up to me, there is no way that I works have instructed them. I have contacted them for information and advice during the course of the kast 2 months and have yet to receive a reply.
20% slice of a cake that doesn't belong to them feels like robbery.
2024幎9æ20æ¥
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Finders International ããã®åç
Thank you for taking the time to share your feedback. Weâre sorry to hear that youâve had a frustrating experience, and weâd like to address your concerns.
First, we apologise if there was any delay in our communication. We always strive to respond as promptly as possible, but the complexities of probate casesâespecially when multiple parties and solicitors are involvedâcan sometimes cause timelines to extend beyond our control. We understand this can be frustrating, and we regret that it may not have been communicated clearly enough.
Regarding the percentage fee, please be assured that this figure was carefully calculated based on the extensive research required for your case and was determined in accordance with the instructions from the solicitors managing the estate. Our services were essential in locating the family members involved, as the solicitors had no prior way of contacting the next of kin. Without our assistance, itâs likely that your family may not have been aware of the inheritance matter at all.
We did make attempts to reach out to you and your family during the process, and we sincerely regret any confusion or perceived lack of communication. Our role is to verify all parties involved, which sometimes requires additional steps and waiting for responses from others.
We appreciate your patience and understanding as we navigate these legal processes, and we will certainly take your feedback on board as we continue to improve our communication practices.
Please donât hesitate to contact us directly if thereâs anything more we can do to assist you with your case.
Best regards,
Finders International
Finders International Probate Genealogists good experiience
We had communication for this company about a deceased relative we did not know about. The company kept us informed at every stage until a solicitor contacted us further down the line with more information. As a result after probate having been sorted out, we then had a nice little surprise cheque in the post.
2023幎7æ24æ¥
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Finders International ããã®åç
Thank you for sharing your positive experience with Finders International. We're glad to hear they kept you well-informed and that everything was handled smoothly, leading to a pleasant surprise in the end! Thanks again!
I am so grateful this company exist
I am so grateful this company exist, never would have got anywhere with selling my father's property otherwise (seriously very difficult circumstances), everything was very straightforward and handled very professionally, I couldn't be more thankful and I highly recommend this brilliant company.
2024幎7æ5æ¥
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Finders International ããã®åç
Dear Ms Bell, Thank you so much for taking the time to leave a 5 star review. We are glad that we have been able to assist you during such a challenging time. We're thrilled to hear that our team was able to make the process straightforward and professional for you. Thank you again!
I have worked with FindersâŠ
I have worked with Finders International for many years (8+ years). Finders has gone from strength to strength, professional, courteous and sympathetic to each individuals situation. The Researchers at Finders International are very knowledgeable, passionately committed to their job and piece together very complicated families all over the world. Not only do they assist with any problems that may arise in a case, but take a proactive approach to all their cases and are happy to assist as and when needed.
2024幎6æ3æ¥
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Finders International ããã®åç
Dear Ms Hollingsworth, Thank you so much for your glowing review. We are honoured to have had the opportunity to work with you over the past eight years. Our researchers are dedicated to their work, and itâs wonderful to hear that their knowledge and passion have made a positive impact. We look forward to continuing our successful partnership for many more years.
People Finders located us as heirs
People Finders located us as heirs, however Kitsenâs Law Firm of London did not disperse and funds and blocked all heirs from e-mail or phone inquiries.
Lucy Patricia TalbotâŠArthur R. Harrison cousin. Never got a tree as requested either. Thank you People Finders, Shame on Kitsenâs. October 2023
2023幎10æ10æ¥
Finders International ããã®åç
Dear Ms Clark, Thank you for your feedback. We are pleased to have been able to assist you in locating your rightful inheritance. We regret to hear about the difficulties you have faced with the solicitors. We will pass on your comments to Kitsenâs to ensure they are aware of your concerns. Should you need any further assistance, please do not hesitate to contact us.
I was found by this company
I was kept informed at all stages and it was sorted very quickly
2023幎6æ30æ¥
Finders International ããã®åç
Thank you for the 5 star review Miss Sullivan. We are pleased to know that you found our communication clear and timely. Ensuring a seamless experience for our clients is of utmost importance to us. Thank you!
See previous 3 reviews.
2023幎12æ31æ¥
Finders International ããã®åç
Thank you for the 5 star review Pauline, we really do appreciate it!
A good service
A good service. Useful but protracted as it went on with little update contact but we knew that wd be the case because of the process. Thank you FIBG
2024幎6æ14æ¥
Finders International ããã®åç
Thank you for your feedback and the 4 star review! We're pleased to hear you found our service useful. We appreciate your understanding of the lengthy process. Due to the nature of work and the legal involvement, some cases can take a long time to complete. Your input is valuable to us, and we'll work on improving our communication to ensure a smoother experience in the future.
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