Love the paint chart you sent me . It arrived in Aberdeen . Lovely colours . The reminder did help the delivery. Not sure what happened first time.
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Fired Earth in Harrogate, Lola and her team helped me to decide on tiles for a small cloak room splash back which would make a statement âŠ.their patience, expert technical and design knowledge, all wi... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Thank you very much to Brett from the Islington team. Brett was super helpful, friendly and informative when we went into the Islington branch to look at the tiles we found online. He discussed diff... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Painted window sill with eggshell as in instructions but the paint bubbled up over small patches of standard interior filler. Have used Fired Earth for many years and this has not happened before. Que... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
The company began in an Oxfordshire farmyard in the early 1980s, selling terracotta floor tiles at a time when they were relatively unknown by the British public and werenât available in tile shops. They proved hugely popular, and we opened a small London showroom selling just six different tiles. Customers began requesting glazed wall tiles to complement their terracotta floors and we sourced a small selection of other glazed tiles and put together a brochure covering our entire offering. By the mid 1990s, the company had grown from its humble beginnings on an Oxfordshire farm to having a number of showrooms in London and across the country. Today, we have 26 showrooms in the UK and expect to add two more in the coming year, including a brand-new destination store on New Kings Road in London. Our aim has always been to offer products produced with authenticity, creativity and style, and where possible both handmade and produced as close to home as we can manage. The UK Ceramics Industry has a long tradition and it is one we are keen to support. Having said that, where we spot a tile on our travels that is too beautiful to resist, we do of course secure it exclusively for our customers, many of whom are second generation fans of Fired Earth and its products. Decorating and design have become entrenched in the national mind not just as the preserve of the super wealthy, but as a way to create homes for ourselves and our families that reflect how we like to live today. At Fired Earth we like to think that although it may not be every day our customers choose to redecorate (although our paint does allow for just that level of obsession), we have identified the right looks and styles that feel perfect no matter what the style or age of property. Our website has grown too and now offers almost all of our collections to browse and buy online and shows stunning room sets and great design ideas to help inspire you.
é£çµ¡å
Twyford Mill, OX17 3SX, Banbury, è±åœ
- 01295814280
- customercare@firedearth.com
- firedearth.com
4.4
åªè¯
3055件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Sample ordered arrived quickly but I amâŠ
Sample ordered arrived quickly but I am still waiting a reply from my email query from about 3 weeks ago.
2025幎5æ9æ¥
Fired Earth ããã®åç
Good Afternoon Ruth, Thank you for your review, Could you please send your enquiry to our customer care team and they can look into it and come back to you. sorry that you haven't had a reply as yet. customercare@firedearth.com
Beautiful tiles, great service, clunky website
Once my order was placed comms were good and delivery swift and well organised.
I found the ordering process very clunky and had to try different payment options to get the order through so perhaps some attention to the website might be helpful. If the tiles werenât so lovely I would have given up and gone elsewhere.
2025幎5æ7æ¥
Fired Earth ããã®åç
Hi Linda. Thank you for the review and feedback. Sorry if you had issues with purchasing. We are working on this as we speak so this matter should be resolved shortly.
Tiles arrived promptly and were exactlyâŠ
Tiles arrived promptly and were exactly as I expected . Plus a bonus offer of money off on purchase .
2025幎5æ7æ¥
Fired Earth ããã®åç
Fantastic news! Thank you for taking the time to leave us a review Joanna.
Great customer service
Great customer service. Phill in online sales was invaluable help when finalising our order, helping us to place the right order of what we wanted and needed. I highly recommend them and would like to thank Phill.
2025幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Hi David, Thank you for your comments. They have been fedback to Phill as well as his management team. We would love to see photographs of your finished project.
Samples
Iâve ordered two lots of samples. They arrived promptly and beautifully protected ( unlike other tile suppliers)
2025幎5æ5æ¥
Fired Earth ããã®åç
Thank you for the lovely review Myrna. We hope you enjoy your tiles.
Great paint prompt delivery.
2025幎5æ1æ¥
Fired Earth ããã®åç
Thank you, Weâd love to see the finished room do tag us on Instagram @firedearthuk
Riannon is amazing
Riannon is amazing. She helped me chose the right products and provided useful information and creative suggestions.
Aaron was very helpful. Suman was kindly helping in between my communication with Riannon. All staff were nice and there was a good vibe in the shop floor.
2025幎4æ30æ¥
Fired Earth ããã®åç
Thank you for taking the time to write a review. Your comments have been passed on to our Adderbury Showroom staff and the management team.
Excellent customer care.
2025幎4æ30æ¥
Fired Earth ããã®åç
Thank you Simon for your kind review. Our Beaconsfield Showroom look forward to seeing you again soon.
Good customer service
Painted window sill with eggshell as in instructions but the paint bubbled up over small patches of standard interior filler. Have used Fired Earth for many years and this has not happened before. Questioned this with their technical team who quickly offered a replacement or refund.
2025幎4æ23æ¥
Fired Earth ããã®åç
Hi Jonathan, Thank you for writing a paint review. Our technical and customer care teams are looking into this and will be in contact with you directly.
Excellent service
Excellent service. Samples
Arrived quick and beautifully packaged!! Great!
2025幎4æ28æ¥
Fired Earth ããã®åç
Excellent news! Thank you Stuart for leaving a kind review, we much appreciate your time.
I ordered 4
I ordered 4, and 1 came. I ordered on 28th April, until now, nothing has come
2025幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Hi Pearl, I am sorry to hear that. Please contact our customer care team on customercare@fired earth.com and we will assist you but I don't have an order number to be able to help you here.
Fired Earth ããã®åç
Thank you for taking the time to leave a review Denise. We are happy that you are pleased with your order. If you would like any more assistance with your project, please do not hesitate to contact any or our showrooms or our online team.
Fantastic customer service deliveringâŠ
Fantastic customer service delivering samples as promised at no cost.
2025幎4æ25æ¥
Fired Earth ããã®åç
Thank you for taking the time to write a lovely review.
We are so pleased to hear of your fantastic customer service with us and will pass on your kind words to our Adderbury showroom. We hope to see you again soon!
The team there is exceptional!!!!
The team there is exceptional!!!!! We got nearly all our tiles from here and we had a near disaster with a discontinued tile but the team worked day and night to hunt down the missing 19 tiles so we could finish our bathroom. i felt so supported and lucky to have Amanda and Brett helping!
2025幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Thank you for your review. Your comments have been passed onto Amanda and Brett's management team as well as everyone who helped hunt down the missing 19 tiles. We all hope you love your new bathroom and look forward to helping with your next project.
Excellent team in store
Excellent team in store. A little bit of a faff adding something to our order after we needed to change it but all worked out in the end. A friendly team.
2025幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Thank you for taking the time to leave a review.
Very happy with the paint finish.
Very happy with the paint finish.
Not happy about how paint was shipped. Tins bashed, making difficult to open and reseal paint tin
2025幎4æ22æ¥
Fired Earth ããã®åç
Hi Alan, I am sorry your can was dented. We have cardboard can holders to keep them still in transit and also bag them in case of spillages. So my apologies if yours didn't get there fully intact. I can only assume It was badly dropped in the post to have moved at all. We are pleased to hear that you like the paint though. Thank you for leaving a review. If customer care can help, please do contact us.
Product as described and well packaged.
2025幎4æ21æ¥
Fired Earth ããã®åç
Thank you for the review Gareth. We appreciate you taking the time to leave a review.
Great experience
Great experience! Wonderful shop assistants, great prices, lovely store. Couldnât be better.
Big thanks to the Knutsford Cheshire staff.
2025幎5æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Hi, Weâre delighted to hear about your experience with us and will pass your thanks onto the team at Sycamore Farm Showroom. We hope to see you again soon.
Lovely marble fast delivery and wellâŠ
Lovely marble fast delivery and well packaged
2025幎4æ17æ¥
Fired Earth ããã®åç
Hi Stuart, Thank you for your kind review, Weâd love to see the finished project / room, do tag us on Instagram @firedearthuk
Tiles fine â multiple late deliveries
Two separate orders a month apart. Neither of them delivered on the day committed.
Given that we have had to stay home on 2 separate days to receive the delivery, as they only deliver kerbside, their inability to fulfill their delivery commitments means, in part, the remaining tile I had sourced from them has now been located at an alternate store (for a lower cost I might add).
2025幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Fired Earth ããã®åç
Hi Maya, I am unable to look into this matter without your order number. If our customer care team can assist you in any way, please let us know on customercare@firedearth.com
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã