Really pleased with my oak logs order. Just a few days after ordering the pallet arrived and the driver delivered everything to my garage. Quality of the wood is excellent and I was kept up to date wi... もっと見る
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Firewood Direct is a great company. We've ordered from other companies which were much more expensive! Firewood Direct is much cheaper but the quality of the timber is much better. The timber is extr... もっと見る
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Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... もっと見る
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The delivery driver went out of his way to make the delivery as easy as possible for us. We live on a narrow road and yet he managed to get the truck into our driveway which is a lot harder than it so... もっと見る
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企業情報
当該企業による記述
Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.
連絡先
4.8
優良
110件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient wood supplier
The most efficient wood supplier we have used so far. The wood itself looks very good quality and was well packaged. The even include a good sized pack of kindling in the crate.
2026年6月18日
Firewood Direct からの回答
Thanks for the great review! Glad we're topping the list for you. The kindling is there so you're ready to go from the moment the crate arrives. Appreciate the support!
Crate put away safely & tidly in garage…
Crate put away safely & tidly in garage when I wasn't home to accept delivery
2026年6月12日
Firewood Direct からの回答
Thanks Eilish! Glad the driver took care of everything while you were out. Appreciate the review!
Very positive experience
Ordered on Wednesday, delivered on Friday. Given that the standard create is smaller that i have experienced the price comparable to weight is very similar. The quality of the Oak is excellent as expected. I had not been expecting the delivery, which is a minor gripe, I was at home luckily. The delivery driver was professional and accommodating . Overall this has been a very positive experience dealing with this company for the first time. Definitely will not be the last... Oh and the addition of a bag of kindling and a good quality shopping bag was an excellent unexpected surprise
2026年6月12日
自発的なレビュー
Firewood Direct からの回答
Thanks for the detailed review! Glad the oak quality hit the mark and the driver looked after you well. We hear you on the delivery heads-up, that’s something we’re working on. Nice to know the kindling and bag were a welcome surprise too. Looking forward to the next order!
Friendly chat and prompt delivery.
2026年5月11日
Firewood Direct からの回答
Thanks Neil! Glad the chat and delivery were both on point. Appreciate the review!
Firewood Direct からの回答
Thanks Bart! Glad the delivery was quick. Appreciate you taking the time to review!
Excellent service
Excellent service, delivery made two days after the order was made. I had a follow up enquiry and they back to me within an hour with the answer. Really impressed with the service, and the price was very competitive also.
2026年5月24日
Firewood Direct からの回答
Thanks Fergus! Great to hear we got back to you quickly on the follow-up. That's the kind of service we want every customer to have. Appreciate the kind words!
Excellent service order was delivered…
Excellent service order was delivered in a few days 👍👍
2026年5月20日
Firewood Direct からの回答
Thanks Pat! Glad the delivery was quick and easy. Appreciate the review!
Firewood Direct からの回答
Thanks Tobias! Glad you're happy with the beech. We'll be here for the next order!
Firewood Direct からの回答
Thanks Ron! Glad you're happy with the firewood, price, and delivery. Appreciate the review!
Delivery is always very prompt and the…
Delivery is always very prompt and the driver is very helpful in leaving the wood as close to my shed as possible.
2026年5月7日
Firewood Direct からの回答
Thanks Colman! Glad the driver is looking after you well. Appreciate the continued support!
Great logs, speedy delivery
Great logs, fast delivery. Will definitely use again. High end of pricing, but no delivery charge. So worth it.
2026年4月27日
Firewood Direct からの回答
Thanks for the review! Glad the logs and delivery hit the mark. You're right, the free delivery helps balance it out. Appreciate the support!
Firewood Direct からの回答
Thanks Thomas! Glad you're happy all round. We'll be here for the next order!
The wood is superb & completely well…
The wood is superb & completely well packed. The crate is slightly smaller than I’ve been used to it not a huge issue. The biggest issue for me is that I got no notice from the driver as to an estimated arrival time & the crate was delivered without my knowing. As I do not have any equipment to move the crate in its entirety, this necessitated me hand balling the contents into an empty crate in the garage & as I’m an oap this took a little while. Other than that you’d have gotten a five star review.
2026年4月27日
Firewood Direct からの回答
Hi Owen, thanks for the detailed feedback and glad to hear the wood itself is up to standard. Sorry about the lack of notice from the driver on delivery. That's not the experience we want, especially when placement matters. We'll follow up on this with our delivery team to make sure it doesn't happen again. If you order again, feel free to add a note at checkout or give us a call and we'll make sure the driver coordinates with you on timing and placement.
Very good hardwood timber
Very good hardwood timber, perfect for my stove. Delivery was fast and no messing around. Happy 😊
2026年3月28日
Firewood Direct からの回答
Thanks Mark! Glad the beech is working well in your stove. No messing, just good firewood. Appreciate the review!
Firewood Direct からの回答
Thanks Des! Appreciate you taking the time to review.
Good quality timber
Good quality timber. Prompt delivery.(it does exactly what it says on the tin).
2026年3月27日
Firewood Direct からの回答
Thanks William! Love that line. We’ll keep doing exactly what we should! Appreciate the review!
Great service and fast delivery
2026年3月27日
Firewood Direct からの回答
Thanks Emma! Glad we could get it to you quickly. Appreciate the review!
Low moisture wood and great value
Low moisture wood and great value. Delivery was within 3 working days. 5 stars.
2026年3月27日
Firewood Direct からの回答
Thanks Mick! Low moisture is what makes all the difference. Glad you're happy with the value and delivery!
Firewood Direct からの回答
Thanks Declan! That's what we're all about. Enjoy the fires!
Firewood Direct からの回答
Thanks Joseph! We always try to get it to you as fast as we can. Appreciate the review!
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