First Av レビュー 

First Av からの回答

2025年9月2日

Thank you for your feedback! We’re glad you found ordering simple and delivery quick. We look forward to serving you again.

— The First-AV Team

First Av からの回答

2025年9月2日

Hello C H,

We have looked into your review but cannot find any record of you as a customer with us, and no order under your name. All genuine customer service enquiries are logged and responded to, and refunds are always processed where due.

If you have genuinely placed an order with us, please contact our customer service team directly with your order number so we can assist you.

For transparency, this review does not appear linked to any verified purchase with First-AV.

— The First-AV Team

First Av からの回答

2025年9月2日

Hello Dylan,

We’re sorry to hear of your concern. However, we’ve checked our dispatch records in detail: the order was weighed correctly at the point of packing, the CCTV at our dispatch table shows the correct quantity being packed, and the courier’s handover images confirm the parcel left us intact with no sign of damage.

As your order was received some time ago, before being opened, and all of our checks confirm it was dispatched correctly. We take all reports seriously and always investigate thoroughly, but we can only act where the evidence supports an error on our side.

— The First-AV Team

First Av からの回答

2025年9月2日

Thank you for your review — we’re glad you found our pricing competitive. We strive to deliver exceptional value alongside reliable service, and we appreciate your feedback.

— The First-AV Team

First Av からの回答

2025年9月2日

Thank you for your kind feedback! We’re delighted you were happy with both the speed of delivery and the quality of the product. We really appreciate your support.

— The First-AV Team

First Av からの回答

2025年9月2日

Thank you for your review! We’re sorry the original item arrived damaged, but we’re pleased we could get a replacement to you quickly. It’s great to hear you’re happy with the product and service.

— The First-AV Team

First Av からの回答

2025年2月8日

Thank you for your great feedback! We're so glad to hear your order arrived promptly and in perfect condition. At First-AV.co.uk, we aim to provide top-quality products and service, and we're happy to know we met your expectations. We look forward to assisting you again in the future!

First Av からの回答

2025年1月15日

Thank you for your wonderful feedback! We’re delighted to hear you were pleased with our service, product range, speedy shipping, and competitive prices. Clear communication is something we value highly, so it’s great to know it made a difference. We look forward to serving you again in the future!

First Av からの回答

2025年1月15日

Thank you for your review! We’re glad to hear you were happy with our prices and fast shipping. We appreciate your feedback and look forward to serving you again soon!

First Av からの回答

2025年1月15日

Thank you for sharing your feedback, and we’re sorry to hear about the delay in your delivery. While we’re glad we could refund the extra postage and keep you informed, we understand how frustrating it is when expectations aren’t met.

We truly value your patience and understanding as we worked to resolve the issue. Ensuring timely deliveries is a priority for us, and we’ll use your experience to improve further. We hope the item met your expectations once it arrived and would love the opportunity to provide a smoother experience next time.

First Av からの回答

2025年1月15日

Thank you for your feedback. We’re truly sorry that your experience didn’t meet expectations. Unfortunately, the courier damaged your item during transit, and we issued a full refund immediately while keeping you updated throughout the process.

We understand how frustrating this must have been, and we sincerely apologize for any inconvenience caused. Please know we’re constantly working to improve our service and communication. If you’d like to discuss this further or have any concerns, we’d be happy to assist—don’t hesitate to contact us directly.

First Av からの回答

2025年1月15日

Thank you for your kind words! We’re thrilled to hear your order arrived promptly and everything was perfect. At First-AV.co.uk, we aim to provide reliable and speedy service, and it’s great to know we hit the mark for you. We look forward to assisting you again soon! 😊

First Av からの回答

2025年1月15日

Thank you so much for your feedback! We’re delighted to hear you had a great experience with our service. At First-AV.co.uk, we’re committed to delivering the best for our customers, and your satisfaction means a lot to us. We look forward to serving you again soon!

First Av からの回答

2025年1月15日

Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that you were pleased with the server rack, our service, and the prompt delivery. Providing detailed drawings to ensure the rack met your needs was our pleasure—it’s great to know it made the process smoother for you.

We also take pride in securely packaging items for transit, so we’re glad the delivery and storage worked out seamlessly. Your kind words about our business mean a lot to us, and we look forward to helping you with any future requirements. Thank you for choosing First-AV.co.uk!

First Av からの回答

2025年1月15日

Thank you for your feedback! We’re glad to hear you were happy with the speedy delivery, secure packaging, and that your item is working perfectly. Your satisfaction is important to us, and we hope to assist you again in the future.