Great communication, very helpful and safety-conscious.

As the groom I did not take the charter bus. However, the guests raved about their experience with the service. All positive in regards to punctually, experience and the driver service. If needed we will use again. Will definitely recommend.

First Charter did a great job of getting the students to and from the designated location. They also were very responsive and helpful on the day of transportation.

The bus was 1/2 hour late resulting in the field trip being cut short and the students missing their scheduled lunch

Arrived on time and was very helpful for loading and unloading of our group. Thank you!

The process to book a bus was very easy, but our actual bus experience was not good. The bus arrived late because the driver was lost. The driver tried calling to let me know he'd be late, but he wasn't calling the day of contact number, so I never spoke with him and had to call the after hours phone number to see what was happening.
And then my main concern was the safety and driving behavior of our trip to and from the location. The driver was on his phone as well as not driving safely- too fast around corners, hitting the curb, etc. All of the adult leaders felt the same way about his driving.

Both days for pick up the bus was late. The first day it was over an hour late, and the second day it was close to two hours late. When calling the first day I was finally able to get an answer after a few times, but the lady had lied to me as she said that the bus was sent to the wrong location when in fact the driver that came said it was because the last driver cancelled. Additionally, the second day I was only able to get ahold of someone ONCE out of the 20+ times callings different numbers multiple times. I was promised to get a call back to get an ETA after the bus was already thirty minutes late, but I never did including the handful of people trying to call on the trip as well. Also the bus smelt like weed, and the second driver was driving dangerously fast down hill sides. I will never use this service again and I will strongly discourage anyone else I know to use this service in the future. I will be calling soon to talk to someone about a refund because my quality of service was completely disappointing, especially for the amount I paid.

Drivers did a good job and buses were very nice. Drivers arrived 40 minutes late for start.

We used First Charter for our wedding. We hired 3 buses to take guests to our hotel blocks or our after party and they did an awesome job!! Super affordable too.

Driver got lost on the way to pick us up. We got late about 2 hours.

Clean, professional and kind

Our driver arrived just before the arrival time and was courteous and professional.

Arrived on time and bus was clean. Driver was AMAZING!!! Michael Robinson did a great job getting us to the zoo safety and on time. He drove us both days and we were all impressed. He was professional and polite.
When we rent again, I will be requesting him!
Thank you for this employee!!
Stacy Haynes

While most of the drivers were on time, we did have two drivers who were exceptionally late to pick us up. One of the drivers called to inform me, but one of them was an hour late to pick us up.

Other than that everything went well.

Everything went smoothly. Both drivers were pleasant and professional. Would call on them again

The bus was late. He asked me if he was to make two trips but he was t on time so most people drove. Then he made one trip back because he was late so we drove to the hotel and he was talking to people then I told him he didn’t need to go back and he ended up taking some people somewhere on the bus. I don’t know if they hired him to take them or what happen but I was very angry. I will not use your service again and expect a refund.

Our driver was awesome. She made the whole experience a lot of fun!

I recommend everyone rent a school bus for your next party. Such a great time!

Driver Tia was awesome! She drove my summer camp children to a Gwinnett pool. Her driving was safe and she was professional and friendly. She had on time pickup. I hope she is my driver again for my next field trip.