First Charter driver was on time, early even, and very safe and dependable. The company's process was accommodating and responsible. We will be using the company on our preferred charter list for even... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As the groom I did not take the charter bus. However, the guests raved about their experience with the service. All positive in regards to punctually, experience and the driver service. If needed we w... もっと見る
The customer service was great and everything ran smoothly.
First Charter did a great job of getting the students to and from the designated location. They also were very responsive and helpful on the day of transportation.
企業情報
First Charter Bus Rental - KIPP Atlanta について
当該企業による記述
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
連絡先
180 Mendel Dr SW, 30336, Atlanta, GA, 米国
- 800-774-3135
4.7
優良
35件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Driver Tia was awesome
Driver Tia was awesome! She drove my summer camp children to a Gwinnett pool. Her driving was safe and she was professional and friendly. She had on time pickup. I hope she is my driver again for my next field trip.
2021年6月10日
Would highly recommend
Easy to work with. Driver was polite, professional and on time! Great overall experience
2021年5月18日
Drivers were on time
Drivers were on time, organized and executed our plan with ease. Thank you!
2020年9月27日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
2/13
I have had very positive experiences in the past with this company, but this last time they were very unresponsive the day of the event and it made it a very difficult experience leading up to my transportation.
2020年2月17日
自発的なレビュー
First Charter Bus Rental - KIPP Atlanta からの回答
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
So flexible and easy to work with
So flexible and easy to work with! Drivers and customer service were very helpful!
2020年2月3日
自発的なレビュー
Outstanding service
Outstanding service. Buses were on time, and both drivers were very nice and helpful. Thank you!
2019年12月16日
自発的なレビュー
Nice drivers, but poor service
The bus drivers were very nice, but the service is set up very poorly. We rented two buses in a major city, and the buses weren’t traveling together, which seemed very strange. One arrived 40 minutes late and made almost half our guests late to the event, and the only compensation was a $50 savings on an $1,100 order. We asked for a day-of change to our pickup location because our dinner location had fallen through, and we were assured by customer service that both bus drivers would be notified. Only one bus driver was actually notified, and the only reason he came to the new pickup location is because he called to let me know he would be late and I decided to confirm that he knew about the location change (he didn’t). This just seems to me like a big company that doesn’t have the ability to properly manage all of its assets. Also, their after-hours phone line went straight to voicemail.
2019年12月3日
自発的なレビュー
First Charter Bus Rental - KIPP Atlanta からの回答
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Happy People
The bus was on time, the driver was very accommodating, and the bus was clean. I will definitely come back to this company for our needs.
2019年11月21日
自発的なレビュー
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他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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