Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery not... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the deli... もっと見る
I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... もっと見る
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... もっと見る
企業情報
当該企業による記述
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
当該企業による記述
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
連絡先
120 Salmon Street, NW9 8NL, London, 英国
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4.9
優良
681件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful team, fixed pickup issue quickly
Faced some issues with the DHL collection on Friday evening but the luggage service team fixed it quickly even at 11pm! Luggage were collected this Saturday morning instead by a very nice and polite man.
My recommendation: to avoid stress maybe avoid Friday collection as it is a busy day for everyone, call the luggage service team once you booked to have your pickup details and time slot. Mine was 9-5.30 but they might know more on the day :)
2021年10月29日
自発的なレビュー
Excellent service
2021年10月19日
Fantastic service
Fantastic service, I was apprehensive at first having never used a luggage service before, but cannot fault it.
Dealing with the Customer service team was easy and their frequent updates for tracking also kept me at ease.
I doubt I’ll ever travel with luggage again. Why would you?
Great product, great service- I’m one happy man.
2021年10月14日
The first time I’ve used First Luggage…
The first time I’ve used First Luggage and if I could give them 10. I would, excellent service, delivered a day earlier which was very helpful, and having had to have a couple of calls with Rebecca, she was brilliant and very understanding. I will most definitely use them again. Carol Waters
2021年9月29日
I was pleased with the service
I was pleased with the service, my luggage, was delivered on the next day, going out and coming back. Well done First Luggage.
2021年8月27日
An excellent service the first time I have used it.
An excellent service the first time I have used it.I would use it again if
the need arises. The collection and delivery of our case was on time and on my goodness not having to lug a large case on and off trains was wonderful .
Congratulations keep it up and many thanks .
2021年6月15日
Really wonderful service
2021年4月28日
Always a great service
2021年4月16日
Excellent and professional service
2021年4月2日
First Luggage made the process of…
First Luggage made the process of shipping additional personal goods to Portugal as easy as possible. I'm recommending them to everyone who is looking for the same type of service.
2021年3月17日
Due to the covid crisis and the cut…
Due to the covid crisis and the cut back on the number of planes .First Luggage went out of their way to make sure our holiday was not spoiled by the late arrival of our golf clubs.
We had to pay more than we normally pay but we expected that.
2021年1月20日
Always a pleasure to deal with this…
Always a pleasure to deal with this company. I was kept informed through the whole process and the staff go above and beyond to ensure everything runs smoothly. I would highly recommend this company.
2021年1月19日
Excellent and fast service 😍
2020年12月22日
I LOVE FIRST LUGGAGE
I LOVE FIRST LUGGAGE! I have used them for over ten years and they always treat me like a VIP.
Dame Joan Collins
2020年12月21日
First rate service from First Luggage
2020年12月15日
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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