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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent service and fantastic customer care. I have had the loft insulation since September, and it is very warm, and a great investment. Any issues or queries, the company is always available... もっず芋る

5぀星のうち5の評䟡

Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us awar... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had im roof insulated by first stop they did a fantastic job. Upon coming back at my request to check it, they found my fiberglass was covered in mould and is being replaced. Couldn't recommend first... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The 2 window installers ( Robert Crick and Ben Bushell) arrived at the time they gave and did a good job on fitting my 2 wiindows. They were courteous and polite throughout the installation and clean... もっず芋る

䌁業情報

  1. 断熱工事請負業者

さたざたな倖郚゜ヌスから提䟛された情報

You’ll find we’re very different from your typical hard selling home improvement company. No hard sell tactics, ever! Straight forward pricing and a choice of high quality products that won’t overwhelm you. Making your home more valuable, beautiful and energy efficient is the purpose of our work. Whatever your home improvement dreams, our professional assessors will help you design a solution that meets your needs both aesthetically and functionally. They’ll also give you a free written estimate that describes your project in detail. We also offer a completely free property assessment and give you a detailed report on how to improve the energy efficiency of your property. Being a one-stop shop and can take care of all facets of your home improvement project, why juggle multiple contractors!


連絡先

4.9

優良

TrustScore 5段階評䟡の5

110件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

EXCELLENT SERVICE


Excellent service and fantastic customer care. I have had the loft insulation since September, and it is very warm, and a great investment.

Any issues or queries, the company is always available to kindly assist and that wonderful after care, makes a huge difference.

Highly recommend!

2025幎9月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Good experience

I had Matthew attend to complete a loft check up. He explained what was working well and what wasnt. Very pleasant experience and look forward to seeing him again in the new year when my situation is better.

2025幎10月22日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Hi Carol,

Thank you for your kind words, we’re really pleased to hear you had a positive experience with Matthew. He’ll be delighted to know his visit was helpful and informative.

We truly appreciate you taking the time to share your feedback and look forward to seeing you again in the new year when the time is right.

Warm regards,
Dom@FirstStop

5぀星のうち5の評䟡

Roof Installation 


Installation of the insulation was excellent carried out by three hard -working guys.
Follow up visit was prompt and my mind was put at ease about any uncertainties.
Would recommend this company to anyone who is considering roof insulation.

2025幎10月21日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Hi Mrs Coates,

Thank you so much for your lovely feedback, it truly means a lot to us. I’m so pleased to hear you were happy with the installation and that our follow-up visit helped put your mind at ease.

The team will be delighted to know their hard work was appreciated. We take great pride in providing a professional, friendly service from start to finish, so your recommendation really does make all the difference.

Thanks again for choosing us, it’s been a pleasure working with you, and we’re always here if you ever need anything in the future.

Warm regards,
Dom@FirstStop

5぀星のうち5の評䟡

Re Test completed by Matt

Re Test completed by Matt, Results are better than we expected and now much happier knowing our home is properly insulated

2025幎10月17日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Hi Arthur,

Thank you so much for taking the time to share your feedback following the test completed by Matt. We’re absolutely delighted to hear that the results exceeded your expectations and that you’re now feeling the difference in your home’s insulation performance.

It’s always a pleasure to know that our work delivers not just technical results, but also real comfort and peace of mind for our customers. Matt and the team take great pride in their work and attention to detail, so your kind words will mean a great deal to them.

Proper insulation is one of the most effective ways to improve energy efficiency and maintain a comfortable home environment throughout the year, and we’re thrilled that you can already see and feel the benefits.

If you have any further questions, need advice on ongoing care, or would like us to review any other part of your property in the future, please don’t hesitate to get in touch. We’re always here to help and support you long after the job is complete.

Thank you once again for choosing First Stop Home Improvements. We truly appreciate your trust and are so pleased to have helped make your home warmer, more efficient, and more comfortable.

Warm regards,
Dom@FirstStop

5぀星のうち5の評䟡

Free Loft Assesment

Had a lovely young man round to complete a loft assessment today. Very comforting and informative, weve had bad experiences before, but he was refreshing and a credit to the business

2025幎10月16日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Hi,

Thank you so much for taking the time to share your wonderful feedback about your recent loft assessment. We’re truly delighted to hear that you had such a positive experience and that our assessor made you feel comfortable, informed, and well looked after throughout the visit.

We completely understand how important trust and professionalism are, especially after you’ve had less-than-ideal experiences in the past. It means a great deal to us that our representative helped restore your confidence, we genuinely believe that honesty, transparency, and care should come before anything else in this industry.

Our team takes great pride in offering clear advice, respectful service, and a no-pressure approach. It’s all about making sure homeowners like yourself feel reassured and fully informed every step of the way. We’ll be sure to pass your kind words on to the young man who carried out your assessment ,he’ll be thrilled to know that his efforts made such a positive impression.

If you have any follow-up questions or need further guidance about your loft or home insulation, please don’t hesitate to reach out. We’re always here to help, and it’s our absolute pleasure to serve you.

Thank you once again for choosing First Stop Home Improvements, we’re so pleased to have earned your trust and look forward to supporting you again in the future.

Warm regards,
Dom@FirstStop

5぀星のうち5の評䟡

Loft Assesment

Matt from First Stop came round to assess the loft at my mums house.

Fantastic free service, explained everything to the both of us and made sure we understood everything.

Thankfully all in order

2025幎10月13日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thanks so much for the lovely review! We’re thrilled to hear Matt from First Stop delivered a fantastic free service and took the time to explain everything clearly to you and your mum. Delighted everything’s in order. If you ever need anything else—advice, a re-check, or future upgrades—we’re only a call away. Thanks again for choosing us!” Warm wishes, Dom@FirstStop

5぀星のうち5の評䟡

Lovely people

I was advised to remove my spray foam, due to issues in the loft and surrounding spray foam itself. All the staff and workers have been lovely, they worked tirelessly in very hot conditions couldn't be happier with the outcome.

2025幎10月11日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you for sharing your experience and for trusting us with the spray-foam removal. We’re really pleased to hear the team were friendly, professional, and worked tirelessly—especially in the heat—to get everything sorted. It’s great to know you’re happy with the outcome. If you have any questions about aftercare or would like us to check anything in the loft over the coming weeks, we’re only a call away. Thanks again for choosing us! Best wishes, Dom@FirstStop

5぀星のうち5の評䟡

Harrison is a testament to the company

Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us aware of some concerning historic moisture issues, which we wouldn’t have known about if the company hadn’t had reached out. Harrison spent the best of part 2 hours going through matters in detail, showing us problematic areas and providing the best course of action/solution and suggested the most cost effective approach possible. Very appreciative of his time and advice (and everyone I’ve dealt with to date)! Thank you Harrison! - Emma

2025幎10月10日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Hi Emma,

Thank you so much for the fantastic review, what a pleasure to read! We’re thrilled to hear Harrison looked after you so well. He’s passionate about making roof health checks clear and useful, so we’re glad his two-hour walkthrough helped uncover the historic moisture issues and map out a practical, cost-effective plan.

We really appreciate your trust, especially so soon after moving in. If you’d like us to schedule the recommended works, or if any new questions pop up as you settle in, we’re here to help.

Thanks again for choosing us,and for the shout-out to Harrison and the team! 🙌

Best wishes,
Dom@FirstStop

5぀星のうち5の評䟡

Insulation top and Bottom

Had im roof insulated by first stop they did a fantastic job. Upon coming back at my request to check it, they found my fiberglass was covered in mould and is being replaced. Couldn't recommend first stop enough to anyone who needs insulation, price and workmanship has been amazing.

2025幎10月8日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you so much for the fantastic feedback! We’re delighted you’re happy with the insulation work and we’re really glad you asked us back to check things over. During that visit we identified mould affecting the existing fibreglass and moved quickly to arrange replacement, so your loft stays healthy and performs as it should.

Your recommendation means a lot to us. If you need anything else,aftercare advice, a future check-up, or support with ventilation,just let us know. Thanks again for choosing First Stop!

5぀星のうち5の評䟡

Punctual and informative

Assessor arrived on time, equipped with knowledge and all the tools he needed. Very thorough assessment and explained all the findings in a way we would understand.

2025幎10月7日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind words and for taking the time to share your experience. It’s great to hear that our assessor arrived promptly, was well-prepared, and provided a thorough and clear explanation of the findings.

We’re delighted to know the team is upholding the standards we set as a company, your feedback helps confirm that our commitment to professionalism and customer care is being reflected in our service.

We truly appreciate your trust and support.

Kind regards,
Dom@FirstStop

5぀星のうち5の評䟡

Spray foam removal from loft 63 square


Spray foam removal from loft 63 square m2. The surveyor was very helpful explaining everything clearly and also advised I get a EPC certificate to add value to my house as I don’t have one currently.

2025幎10月1日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you for sharing your experience with us, we’re delighted to hear that our surveyor was helpful and provided clear, valuable advice during your spray foam removal assessment.

Spray foam insulation can indeed be an effective solution when installed strictly in accordance with the certification it upholds. Unfortunately, this isn’t always the case, which is why we’re pleased we could assist you in addressing the issue properly.

It’s also great to hear that you’re considering obtaining an EPC certificate.

We truly appreciate your feedback and are glad we could help you move forward with confidence.

Kind regards,
Dom@FirstStop

5぀星のうち5の評䟡

Had a vist from Robert and he is very


Had a vist from Robert and he is very informative and would highly recommend

2025幎9月30日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind words! We’re delighted to hear that Robert was informative and made such a great impression during his visit.

We’ll be sure to share your feedback with him and the team, it’s always rewarding to know our customers would highly recommend us.

Kind regards,
Dom@FirstStop

5぀星のうち5の評䟡

Good experience 


Harrison arrived promptly to inspect the work done previously in our loft space .
We were very pleased with his professional approach to his work and his level of knowledge . We were very confident with this findings

2025幎9月30日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

“Thank you so much for your kind feedback. We’re delighted to hear that Harrison’s professionalism and knowledge gave you confidence in the inspection. We’ll be sure to share your comments with him – it means a lot to our team to know we’re providing the level of service our customers deserve.” Warm wishes, Dom@FirstStop

5぀星のうち5の評䟡

Resolved and happy

Didn't have a great start, however after our new product was fitted, and Harrison came to retest our loft. Our issues have now been resolved and we have successful warm roof installed. Moisture readings have come down and we can see on thermal imaging that its working.

2025幎9月23日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

“We really appreciate your honest feedback. We’re glad to hear that after fitting the new product and Harrison’s follow-up testing, your issues have been fully resolved. It’s fantastic that the moisture levels have reduced and the thermal imaging shows the warm roof is working as it should. Thank you for trusting us, we’re delighted you can now enjoy the benefits of a properly insulated loft.” Best wishes, Dom@FirstStop

5぀星のうち5の評䟡

MY NEW WINDOWS

The gentleman who fitted my windows could not have done a better job i am more than pleased with them his name is PETER HALLIDAY GOOD WINDOWS GOOD PRICE AND BRILLIANTLY INSTALLED

2025幎8月21日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you for your feedback. We’ve checked our records and unfortunately can’t find any details of work carried out for you by our team. It sounds like you may have dealt with a different company. Please do make sure to share your kind words with them directly, as Peter Halliday clearly deserves the credit for a job well done. Dom@FirstStop

5぀星のうち5の評䟡

Very pleased with product and installation

George surveyed our loft, was very pleasant, gave useful information and a reasonable quote for Superquilt insulation to be installed. Installers, John and Branden, were charming, quick and tidy. Worked their socks off and completed the work ahead of schedule. My only problem with this company is the fact that the Operations Co-ordinator 'phoned and asked for the balance of money owed only a few minutes after the installers had left our property! We found this to be rather unnerving as, in our experience, it is very unusual to be asked for money over the phone within minutes of the work being completed, rather than being invoiced.

2025幎8月7日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you for taking the time to share your feedback. We’re delighted to hear that George, John, and Branden provided such a positive experience and completed the work to your satisfaction. We also appreciate your comments regarding the timing of the payment request. Your feedback is valuable and will be taken on board as we continually look to improve our processes. We’re pleased that, overall, you are happy with the installation and the service provided. Best wishes, Dom@FirstStop

5぀星のうち5の評䟡

Very professional company

Very professional company, have done a brilliant job at removing our spray foam. Workmen were very clean and tidy. Would definitely use first stop again.

2025幎8月7日
自発的なレビュヌ
First Stop Home improvements Ltd ロゎ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind words. We’re delighted to hear you’re happy with the spray foam removal and the professionalism of our team. Clean and tidy workmanship is something we take pride in, and it’s great to know you would choose First Stop again. Warm wishes, Dom@FirstStop

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