First Stop Home improvements Ltd レビュー 

114
•
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

I'd been thinking I needed to sort my scant loft insulation for some time and was contacted by FirstStop Home improvements. After a thorough assessment and no pressure or pushy salesmanship by a very... もっと見る

企業が回答しました

5つ星のうち5の評価

From the initial contact, the survey and quote to the arrival on time of the installation team everything went well. The surveyor spent three and a half hours measuring and checking and then discussi... もっと見る

5つ星のうち5の評価

Upon initial assessment, we had First Stop create a warm roof system. The team that came to do the install worked very hard, under difficult circumstances. We were also impressed by how clean and tidy... もっと見る

企業が回答しました

5つ星のうち5の評価

Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us awar... もっと見る

企業が回答しました

企業情報

  1. 断熱工事請負業者

さまざまな外部ソースから提供された情報

You’ll find we’re very different from your typical hard selling home improvement company. No hard sell tactics, ever! Straight forward pricing and a choice of high quality products that won’t overwhelm you. Making your home more valuable, beautiful and energy efficient is the purpose of our work. Whatever your home improvement dreams, our professional assessors will help you design a solution that meets your needs both aesthetically and functionally. They’ll also give you a free written estimate that describes your project in detail. We also offer a completely free property assessment and give you a detailed report on how to improve the energy efficiency of your property. Being a one-stop shop and can take care of all facets of your home improvement project, why juggle multiple contractors!


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4.9

優良

TrustScore 5段階評価の5

114件のレビュー

5つ星
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3つ星
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1つ星

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4.9

すべてのレビュー

(114)

過去12か月のレビュー数: 9件

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5つ星のうち5の評価

Good experience …

Harrison arrived promptly to inspect the work done previously in our loft space .
We were very pleased with his professional approach to his work and his level of knowledge . We were very confident with this findings

2025年9月30日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

“Thank you so much for your kind feedback. We’re delighted to hear that Harrison’s professionalism and knowledge gave you confidence in the inspection. We’ll be sure to share your comments with him – it means a lot to our team to know we’re providing the level of service our customers deserve.” Warm wishes, Dom@FirstStop

5つ星のうち5の評価

Resolved and happy

Didn't have a great start, however after our new product was fitted, and Harrison came to retest our loft. Our issues have now been resolved and we have successful warm roof installed. Moisture readings have come down and we can see on thermal imaging that its working.

2025年9月23日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

“We really appreciate your honest feedback. We’re glad to hear that after fitting the new product and Harrison’s follow-up testing, your issues have been fully resolved. It’s fantastic that the moisture levels have reduced and the thermal imaging shows the warm roof is working as it should. Thank you for trusting us, we’re delighted you can now enjoy the benefits of a properly insulated loft.” Best wishes, Dom@FirstStop

5つ星のうち5の評価

MY NEW WINDOWS

The gentleman who fitted my windows could not have done a better job i am more than pleased with them his name is PETER HALLIDAY GOOD WINDOWS GOOD PRICE AND BRILLIANTLY INSTALLED

2025年8月21日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for your feedback. We’ve checked our records and unfortunately can’t find any details of work carried out for you by our team. It sounds like you may have dealt with a different company. Please do make sure to share your kind words with them directly, as Peter Halliday clearly deserves the credit for a job well done. Dom@FirstStop

5つ星のうち5の評価

Very pleased with product and installation

George surveyed our loft, was very pleasant, gave useful information and a reasonable quote for Superquilt insulation to be installed. Installers, John and Branden, were charming, quick and tidy. Worked their socks off and completed the work ahead of schedule. My only problem with this company is the fact that the Operations Co-ordinator 'phoned and asked for the balance of money owed only a few minutes after the installers had left our property! We found this to be rather unnerving as, in our experience, it is very unusual to be asked for money over the phone within minutes of the work being completed, rather than being invoiced.

2025年8月7日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for taking the time to share your feedback. We’re delighted to hear that George, John, and Branden provided such a positive experience and completed the work to your satisfaction. We also appreciate your comments regarding the timing of the payment request. Your feedback is valuable and will be taken on board as we continually look to improve our processes. We’re pleased that, overall, you are happy with the installation and the service provided. Best wishes, Dom@FirstStop

5つ星のうち5の評価

Very professional company

Very professional company, have done a brilliant job at removing our spray foam. Workmen were very clean and tidy. Would definitely use first stop again.

2025年8月7日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind words. We’re delighted to hear you’re happy with the spray foam removal and the professionalism of our team. Clean and tidy workmanship is something we take pride in, and it’s great to know you would choose First Stop again. Warm wishes, Dom@FirstStop

5つ星のうち5の評価

Everyone at first stop has been…

Everyone at first stop has been fantastic, hard working, clean and tidy. Gave me a brilliant price on having my spray foam removed. Couldn't recommend them enough.

2025年8月6日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

That’s wonderful to hear, thank you! We’re really pleased you’re happy with the work and the price. The team will be thrilled to know their hard work and tidy approach made such a good impression. We really appreciate your recommendation. Best wishes, Dom@FirstStop

5つ星のうち5の評価

Very happy lady.

A very professional company, came and removed my spray foam and reisulated their work was tidy, done on time and to a very high standard. And everyone who I have dealt with has been so polite, friendly and professional. Would always recommend first stop for roofing and Insulation needs, I will be using them again in the future.

2025年7月31日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

What a lovely review, thank you so much! We’re delighted to hear you were happy with the spray foam removal and re-insulation, and that our team’s professionalism and friendliness stood out. It means a lot to know you’d recommend us and even use us again in the future. We’ll be ready to help whenever you need us. Best wishes, Dom@FirstStop

5つ星のうち5の評価

our loft

our loft was a mess with wet insulation and mould on the rafters. Harrison, the chap who came to advise us from First Stop recommended treating the rafters and installing a warm roof system using SuperQuilt. Things initially didn't go entirely to plan and we were left with a damaged ceiling after an operative put a foot through it. But, First Stop immediately agreed to pay for a new ceiling and were very gracious about the whole process. And now we have a completely unrecognisable loft that has no damp or mould and looks so much better. We are extremely happy with the outcome and can highly recommend First Stop. The are a proper company with a lovely group of staff.

2025年7月24日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for sharing your experience. We’re sorry there was a hiccup along the way, but we’re glad our team could put things right quickly and professionally. It’s fantastic to hear that your loft has been transformed and is now free from damp and mould. Our aim is always to deliver lasting solutions with care, and feedback like yours shows the value of choosing a company that stands by its work. We truly appreciate your recommendation and look forward to helping more homeowners achieve the same results. Best wishes, Dom@FirstStop

5つ星のうち5の評価

Front door and side window

Front door and side window, 5 weeks from order to fitting, thank you to Adrian, Mark, Paige and of course Fred the fitter, all very helpful, professional, and fitted efficiently with little to no disruption, and looks absolutely wonderful, Thanks again

2025年7月23日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for your lovely feedback! We’re so pleased to hear that Adrian, Mark, Paige, and Fred all made the process smooth and professional for you. It’s great to know the new door and side window look wonderful and were fitted with minimal disruption. We’ll be sure to pass on your thanks to the team.

5つ星のうち5の評価

Very Impressed

After a poor job I had done in having my spray foam removed from another company. First stop fixed the issue and provided a solution perfectly. Would recommend first stop to anyone with loft or roof issues. The installers were very clean, tidy and respectful.

2025年7月23日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for your kind words. We’re so glad we could put things right after your previous experience and provide a proper solution. Our team always aims to deliver clean, tidy, and respectful service alongside lasting results. If anyone is facing issues with their loft or roof ,whether it’s spray foam removal, damp, or insulation – we’d be more than happy to help with a professional, hassle-free solution. Best wishes, Dom@FirstStop

5つ星のうち5の評価

First class work clean and tidy no…

First class work clean and tidy no problems.
Reasonable price.
Checked after 3 months and everything was perfect working as it should and lowering moisture levels and maintaining house temp at the same all day

2025年7月22日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for sharing your experience! We’re delighted to hear that you found the work first class, clean, and tidy, and at a reasonable price. It’s fantastic to know that even after 3 months everything is still working perfectly, with moisture levels reduced and your home maintaining a comfortable temperature throughout the day. That’s exactly the outcome we aim to deliver, and we really appreciate your feedback. Warm wishes, Dom@FirstStop.

5つ星のうち5の評価

Very good experience with First stop

Very good experience with First stop. Insulation installed has completely solved our moisture issues. Couldn’t recommend first stop enough for any insulation or roofing needs.

2025年7月17日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind words and fantastic feedback! We're thrilled to hear that the insulation has made such a positive difference and completely solved the moisture issues. It means a lot to us that you'd recommend First Stop. We take great pride in delivering reliable solutions for both insulation and roofing. If you ever need anything in the future, we’re just a call away!

5つ星のうち5の評価

Delighted

Delighted, with the outcome. For both insulation and the coating on my roof. The house stands out from the rest of my street and is a physical example of the immaculate work. I couldn’t recommend first stop enough.

2025年6月26日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your wonderful feedback! We're thrilled to hear you're delighted with both the insulation and the roof coating, and even more so that your home now stands out on the street! It means a lot to know our work has made such a visible and valuable difference.

If friends, family, or neighbours are ever interested, we’d be more than happy to offer them the same high standard of service. And of course, if you’re ever looking to improve any other part of your home, we’d love to help, with exclusive offers available for returning clients.

Thanks again for choosing us.

Dom@FirstStop

5つ星のうち5の評価

Extremely pleased with how my roof…

Extremely pleased with how my roof coating has turned out. Would very much recommend First Stop to anyone with Insulation or Roofing needs.

2025年6月20日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you very much for your kind words and positive feedback. We're delighted to hear that you’re extremely pleased with the outcome of your roof coating. Your recommendation means a great deal to us, and it’s a testament to the hard work and dedication of our team.

Should you require any assistance in the future, please don’t hesitate to get in touch. We remain at your service and truly appreciate your support.

Dom@FirstStop

5つ星のうち5の評価

Very impressed with quality of windows

Very impressed with quality of windows. Installation was started on time and completed in a couple of days. Ifti and Alan did a first class job, they put coverings on floor and covered furniture, would definitely recommend this team. Ifti pointed out that the original windows had not been installed very well. Would definitely recommend if you are thinking of new windows. Thanks again to Ifti and Alan.

2025年5月27日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for your kind words and for taking the time to leave such a positive review. However, we’ve checked our records and unfortunately don’t have a record of carrying out a window installation under your name. It’s possible that another company may have completed the work.

If that’s the case and you were happy with their service, we encourage you to double-check — as the credit rightly belongs to them. Of course, if you ever do require assistance with insulation, roofing, or future home improvements, we’d be more than happy to help.

Wishing you all the best!
Dom@FirstStop

5つ星のうち5の評価

I had my spray foam removed

I had my spray foam removed, and foil insulation put in. I had a very good experience, the guys that were here were incredibly tidy, and polite. I would very much recommend anyone with spray foam to use First Stop.

2025年6月10日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your kind feedback, we're truly glad to have been able to help. It’s great to hear you had a positive experience with our team and that they carried out the work with care and professionalism.

You're absolutely right, spray foam insulation, when installed correctly and to proper standards, can be a very effective product. Unfortunately, many companies have not followed best practices, which has led to a lot of the negative press surrounding it. We're proud to offer solutions that put quality and customer peace of mind first.

Thank you again for your recommendation, it means a lot to us! If you ever need anything else, we're always here to help.

Dom@FirstStop

5つ星のうち5の評価

Very happy with the loft assessment…

Very happy with the loft assessment received and I would recommend the service for anyone looking to get a better understanding of their insulation

2025年6月5日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your feedback, we truly appreciate your kind words. Over the last 8 years, we’ve worked hard to raise the standard of our initial assessments, ensuring every customer receives clear, honest, and professional guidance.

It’s great to know that our team is continuing to uphold these high standards and that you found value in the service provided. We're glad we could help you gain a better understanding of your insulation, and we're always here if you need any further advice or support.

Dom@FirstStop

5つ星のうち5の評価

Very grateful to George from First Stop…

Very grateful to George from First Stop for giving his time to give a free assessment of my roof and loft insulation.

2025年6月4日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your feedback, we truly appreciate it. Our free assessment is designed not only to introduce ourselves but also to help educate homeowners on how to maximise their property’s efficiency while protecting and preserving the roof for the long term.

We’re so pleased to hear that George delivered the service as intended. If you have any further questions or need support down the line, we’re always here to help.

Dom@FirstStop

5つ星のうち5の評価

From the initial assessment

From the initial assessment, I found first stop to be absolutely amazing. The surveyor went through everything from, moisture readings to temperatures and showed me where I could improve and solve a few issues. My install was fantastic, they were clean, tidy and went above and beyond to help me.

Aftercare has been amazing they have come back to retest and all my issues have been solved. I couldn't recommend First Stop enough.

2025年6月3日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you so much for your fantastic feedback! We’re thrilled to hear that our team delivered exceptional service from the initial assessment through to installation and aftercare. Going above and beyond for our customers is something we truly pride ourselves on.

It’s great to know all your issues have been resolved and that you feel well supported throughout the process. We look forward to being at your service for many years to come. Should you ever need anything, please don’t hesitate to reach out!

Dom@FirstStop

5つ星のうち5の評価

First Stop came and removed the Foam…

First Stop came and removed the Foam from the inside of the Roof ,The Crew were so good left it all Clean and took all the Rubbish away I would Recommend them to anyone

2025年4月17日
自発的なレビュー
First Stop Home improvements Ltd ロゴ

First Stop Home improvements Ltd からの回答

Thank you for your feedback. We’re sorry to hear that removal was necessary in your case — we truly wish we had been the ones to install your insulation, as we always maintain the highest standards to avoid such issues.

That said, we’re glad to hear the roof is no longer a problem and that our crew left everything clean and tidy. Thank you for recommending us, and if you ever need assistance with any future insulation or roofing work, we’re here to help.

Dom@FirstStop

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