Australian Fitness Academy レビュー 

120
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This company is amazing, they're very helpful and informative. Also offer online help as well as webinars to attend. Only thing which isn't a big problem is sometimes I'd be waiting for results of an... もっと見る

企業が回答しました

5つ星のうち5の評価

Although I found it challenging sometimes to study online, it was a necessity as I lived in a remote area. I always found the support team very quick to respond to my queries and very human an un... もっと見る

企業が回答しました

5つ星のうち4の評価

As someone living in regional Queensland, it wasn't possible for me to join courses where all the work is done face to face over a few weekends. AFAs online mode made it possible for me to study my Ce... もっと見る

企業が回答しました

5つ星のうち5の評価

I did my cert 3 + 4 with afa in 2015 and have nothing but positive things to say since. Owning my own business I have referred many people to start their PT certs with afa and they too have only good... もっと見る

企業情報

  1. 教育機関
  2. 職業・教育の提供業者
  3. フィットネスと栄養のサービス

当該企業による記述

The Australian Fitness Academy are leaders in fitness courses. We offer flexible ways to learn, whether that be full-time face to face, part-time face to face or online. If you want to become a qualified personal trainer, study with us. We've been teaching tomorrow's fitness leaders since 1993, and have a very strong reputation within the industry for graduating the best personal trainers in the industry.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

120件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(120)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

I am having an average experience with …

I am having an average experience with AFA. Majority of my assignments have taken almost 2 weeks to be returned. A couple of them have even come back as not satisfactory all because there was a missing 'client signature' but the rest of the comments are all mostly positive. I don't feel as if this is fair or worth a not satisfactory grade and would suggest to just inform me that it is needed next time rather than failing me and having to wait another 2 weeks to receive a new grade.

2017年8月8日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Sammie, we are sorry to hear your feedback. We have since made new students a priority in informing them signatures are required on assessments, to prevent this from being a problem going forward. We will be in contact soon to find out more about your individual circumstances.

5つ星のうち5の評価

Enjoyed studying AFA

Enjoyed studying AFA. Found the online training great, easily accessible & affirdable. Course material was relived & assistance was either an email or call away. I'm considering studying with them again.

2017年8月8日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

We're glad you enjoyed studying with us, Nichole. Thanks for the feedback.

5つ星のうち1の評価

Awful customer service and experienced …

Awful customer service and experienced very little assistance.

2017年8月8日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Tom, we are sorry to hear your feedback. Our student support team respond to emails within one business day, and we are looking to extend our support phone hours past 6.30pm. We will be in contact with you soon to find out more about your individual circumstances.

5つ星のうち4の評価

Overall good course

Overall good course. Slightly repetitive in content but I'm assuming that, that is standard for all Cert III.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Thanks for the feedback, Tane. This is true, we do have to follow the guidelines and regulations. Glad you felt it was a good experience overall.

5つ星のうち5の評価

Online works!

Great learning experience, so many resources, helpful staff over the phone (I did mine online) and good feedback on assignments to learn from!

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

We appreciate the great feedback, Raquel. Glad to hear all the resources and our support team were a great help to you.

5つ星のうち5の評価

Great organisation

Great organisation, friendly, helpful, professional staff at all levels. Everyone is prepared to help you in order to meet your goals.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Thanks, David. We love helping students meet their goals!

5つ星のうち3の評価

The content was pretty ordinary to …

The content was pretty ordinary to listen to and it took a long time for me to complete the course as It really didn't hold my attention.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Lynda, we are sorry to hear your feedback. We are constantly updating our content and resources to make the course as engaging and easy to use as possible. We will be in contact with you soon to see if there are specific areas we can improve.

5つ星のうち5の評価

I live in tural NSW

I live in tural NSW, so when I was doing my online course, it was wonderful to know that I could phone at any time during the day for help with a question that I was stumped with,always made me feel damn good, thankyou.😊 to all the beautiful staff

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Ella, we're glad we could help you when you were stumped. Thank you for your kind feedback

5つ星のうち1の評価

Terrible customer support

Terrible customer support. Took a ridiculous amount of time to mark anything. What a joke.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi James, we are sorry to hear your feedback. We aim to mark all written assessments within 5 working days and always aim to improve in this area. We will be in contact with you soon to find out more about your individual circumstances.

5つ星のうち1の評価

I had a lot!

I had a lot!! of trouble with the online course with commuication from the assessment notes.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Victoria, we are sorry to hear your feedback. We are constantly improving our content and resources, so we will be in contact with you soon to find out more information.

5つ星のうち5の評価

I found the courses to be comprehensive …

I found the courses to be comprehensive and well put together. Help and support was on hand when I needed it. A great experience for someone like myself who hasn’t studied in a long time.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Thanks, Emma! Great to hear that you're having such a great experience. We really appreciate you giving us feedback on multiple platforms now :)

5つ星のうち5の評価

very helpful and accommodating …

very helpful and accommodating throughout the process of gaining my cert 3&4 in fitness

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Thanks, Scott. Great to hear your experience was positive.

5つ星のうち5の評価

Certificate 3 & 4.

I got my Certificate 3 with AFA Online and have been able to do the study at my own pace while also working full time. I am now studying doing my Certificate 4 with AFA. The Study Support staff are friend and have helped with any inquiries that I have had.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Thanks for the great feedback, James! And good luck with your Certificate IV!

5つ星のうち1の評価

When I first stated with AFA

When I first stated with AFA - they did not tell me about the bridging course to go onto Certificate 4 that I had to do, and when I rung them about it, they said they did (yeah right). Sometimes when I call Student support they are rude and they mark my assignments as not correct (even though when I ring them sometimes I explain my answer and they agree with me) whose marking this (they are suppose to be professionals) I shouldn't have to do their work for them.
They want you to pay all this money and when it comes to practical side of doing it (hours in the gym) they expect you to find your own PT (which I had to pay for to get in the experience) which is totally unacceptable. Some of the staff members are rude and cause I'm young I feel discriminated against. Some of them make me feel dumb for asking questions and expect me to know everything (isn't that what courses are for to learn???) I will not be recommending AFA to anyone.
AFA Should provide PT's that want to help (not just say they are going to help and never call you back or give you 1 session and then can't be bothered)

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Mathew, we are sorry to hear your feedback. We have added over 100 work experience partners this year to help our online students complete their hours, and have the best experience possible. We will be in contact to find out more about the personal trainer you completed your hours with.

5つ星のうち1の評価

Not a good experience studying at this …

Not a good experience studying at this place, neither with what I got out of this training nor the lecturers, specially that a couple if them were rude !
This training was very basic and does not skill you unless you already have experience otherwise it's not good pace to learn.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Melika, we are sorry to hear your feedback as we had a good response from other students in your class. We will be in contact with you soon to see if there are ways we can improve the experience.

5つ星のうち1の評価

Spend your money elsewhere.

Staff were helpful until you handed over your money. Their process for assessing RPL was completely useless. They didn't bother to look at my past experience or call my references. I had to get my employer to call them and walk them through my relevant RPL.

**Response to their reply**
I asked their representative if she bothered to call my referees and her answer was, "no." Spend your money elsewhere.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

Hi Sam, we are sorry to hear your feedback. Our RPL coordinator now completes a thorough interview with students so that they are aware what is required for their application. We will be in contact with you soon to see if there are ways we can improve the process.

5つ星のうち5の評価

I enjoyed studying through Australian …

I enjoyed studying through Australian Fitness Academy, it was self paced, easy to understand and very achievable. Happy to recommend them to anyone.

2017年8月7日
自発的なレビュー
Australian Fitness Academy ロゴ

Australian Fitness Academy からの回答

We really appreciate your positive feedback, Suzanne. We're glad you enjoyed studying with us :)

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報