Five Below レビュー 305

The product mix is horrible and compared to the lower priced dollar chains, there are no great deals here. I’ve been to the new store in my local town, Grass Valley CA, twice. My 1st visit was a week after the grand opening and my 2nd, a month later. In both of my visits, I was the only shopper in the store. I didn’t purchase anything and went to the Target next door. That in itself should tell you that this is a chain that will be short-lived. NOT IMPRESSED.

Employees at at this store is very disrespectful and very rude you got to sit and wait for attendant to bring up your stuff when there's two of them available for you to use yourself then they want to stand there and watch you put your card in the machine and watch you typing your PIN they need to hire better people. They pick and choose to who can bring their stuff up which is a bunch of BS to me

Bought an item online and when arrived to pick it up I was informed thier notification we not even working. So I had to go find my item and purchase it and now have to wait for a refund. Horrible service!

i bought a pack 100 hello kitty stickers and only got 98!!!!!!

Buen surtido, la tienda es muy linda, y los precios son económicos, pero hay que tener cuidado algunas cosas pueden parecer baratas y no lo son por ej algunos chcolates, definitiva recomiendo esta tienda.

Why if you have 1 item do you have to wait for an attendant to check you out? What is the purpose of having 2 registers if you can’t use it? The lady in front of me had 50+ items and I had to wait for the attendant to check out each one. Meanwhile the line behind me grew to 4 more people. I should be able to show her my one item and do it myself or show her my receipt on the way out. Something is better than the way it is know. Personally it’s humiliating. Are there not cameras in the registers like everywhere else? 5 Below should be more concerned about the people in the store stealing because there’s no workers out there ( observed a young man stuffing his clothes) than watching the people trying to pay for there items. People are going to start walking out if they have to wait too long. Why aren’t there more workers?? No one is on the floor to help and now there’s only one person to checkout while you wait. It’s ridiculous!!!!!!!!

NiaLetta is a manager at Five Below in Greensboro NC at the Wendover location. She is a delight and helped me make purchase decisions. She was so patient and welcoming in that store. I will return just because she took the time to walk me through the store to assist in my purchase decision. She is amazing and deserves recognition. Thank you NiaLetta! -Dr. T.

When I place my order they took my money right away. Said order went through and will be able to pick it up the next day. Next day email said order fulled. Next hour email said order canceled without telling me why!!! NEVER AGAIN!!!!

Just left the 5 below on alpine street, Comstock park, well needless to say I found the paint by colors I was looking for! When I went to the kiosks, there was 1 worker and a customer. I started to check out, the lady who works there (Michelle,fat blonde, miserable looking hag.) told me very rudely “it’s associates check out”. I replied and asked her “why?” She said that’s how corporate wants it. I went ahead and just started scanning my stuff, she finished with the other customer and started telling me again “it’s associates check out”. Again I replied “why? When did this come in affect”, thinking to myself that’s absurd, on top of them being understaffed and with a fair amount of customers. Plus I was in a rush. Anyway she started not only being extremely super rude, grabbed my stuff and started doing it herself. Kept telling me the same thing, and I got frustrated and told her, hurry up and do your s$&t done so I can get out of there. (Meanwhile other customers were looking at both of us with such shocking face expressions on their faces).The old hag Michelle started cussing at me even louder, so more people started to notice. I asked her where the manager is, she said very angry “I AM THE MANAGER” I said I want your bosses number. Which got attention of another worker there, who was also a manager. She came over as (Michelle) was yelling and being rude, and asked her to leave. So she did and the lady who came over, asked me what happened, not knowing she was another manager I started telling her everything that just happened. Her name is is Kris, she was very sweet,polite and very friendly. After she got done helping me out, she gave me the regional manager’s number, I left and thanked her. I walked to my car and called the regional manager, who’s name is Ben jackson, he hung up on me the first time when I asked him if he was the regional manager, I called him back, he said he is on the other line and will call me back. So as of now I’m still waiting on a call back. 5 below corporation train your staff better please.

Stop treating your customers like theives!!!!!!

Sadly, customer service people are not trained well. I called the Joe Battle store since I rather call and ask if an item is available instead of driving miles to the store. The lady that answered was horrible and very rude. I felt like she was doing me a favor by just answering the phone.

Worst store ever, I REFUSE to go in there again, never was greeted and tags were on nothing I had to go back 3 times to get stuff with tags on them, products are junk and not worth the $5 or beyond, the employees are awful, the man working at checkout asked me if I was paying with cash and I said yes so he directed me to this exact machine and as I was proceeding to help my younger sister check out the man told me that that machine I was at didn’t take cash… 🙄 then he was helping customers at the self checkout 🤷🏻‍♀️ you know where they do it THEMSELVES… After he told me the machine didn’t work he told me to go to the checkout counter and he would be with me in a minute; 8 minutes later he asked me to go get the lady in the back so she can fix the checkout machine. That’s your job… Not mine 😠 so my sister and I walked back and turned around and left. We walked out empty handed and I will never go in there again. I don’t ever complain because I feel for most people dealing with rude customers but asking me to do your job just no. Don’t go into the Fairmount fair 5 below

Me and my grandchildren were told not to come back while checking out at the Easley store by Raphael.when we ask why.he yelled rudely to just leave and not come back.

Absolute garbage. Their junk electronic products dont work. Just drive by and throw a $5 bill in the store and save yourself the trouble of parking and going inside. Dollar stores are like Nordstrom compared to this ripoff.

6 hour wait for a pick up order of 2 items is insane! I will never do a pick up order from this store again. I could’ve been there and back home in 20 mins had I known it would literally take the whole 6 hours and my items STILL aren’t ready to be picked up. I wanted to cancel my items but of course you aren’t allowed to. Lesson learned never doing pick up here again.

Visited the Winter Garden,FL Five Below and had the worst experience ever. I have visited this store before and employees encountered had been nice until today's experience. I was not greeted as entering the store, the employee on the floor stocking merchandise looked like she did not want to be there. As I approached the self checkout register this said employee comes straight at me points with her hand to the other register, I thought ok I guess I have to use that one but she just starts grabbing the items in my cart and scanning herself without ever saying a word to me, confused I asked why, as there where other customers scanning their items themselves, she did not said a word and kept scanning with bad attitude. I ask for the manager, to what she replies she is the manager. WOW. I ask why is she scanning only my items and nobody else's to what she replies "it's my job" I ask for corporate phone number she does not provide it, but says " you can look it up online and call", with gestures and attitude as to imply the Company is not going to do anything and could care less about how customers are treated. Company states on their online page they want to WOW customers with excellent service and employees that engage with you at checkout....... Let me tell you... I was not WOWed. I was treated like a thief for wanting to buy more items than the other customers, I was singled out for having a shopping cart full of items that I was going to happily pay for but Five Below employees will treat you like a thief if you use the shopping carts they provide and fill them with stuff you want to buy. This has been the worst experience I've had in any store I've visited. I didn't buy anything and just left, I guess she can have fun putting everything back in it's place. I will not spend my money in a store like this. I will not shop in store or online/ nor will I recommend this place. Go shop somewhere else where you are treated right. This employees are doing nothing for the company, but scaring customers away and hurting their business.

Worst treatment by staff I've ever experienced at the Carl T Jones location in Huntsville, AL. If you want to be very blatantly stalked like you're trying to steal something by completely rude staff members while by all means shop here. Otherwise I'd take my business elsewhere. I've been a loyal customer for years but I will not be back. Completely ridiculous.

I go to the five and below on 1451 metropolitan Ave in parkchester and the employees are awful! One girl is always glaring at me and she sent security to shake me down because she thought I was stealing. They didn’t even apologize for falsely accusing me of theft. It’s a cheap ass store and I have a good paying job tf do I need to steal??

I go to five below several times a week. The last few times that I have went, an employee has rushed over to ring my items up. This seemed fine to me except for yesterday. I went to get some gifts and had a lot of items. I get up to the self-checkout and start scanning and an employee runs over saying that I’m not allowed to checkout myself. She had no personality and was rude. I felt like a common criminal. Meanwhile another woman was checking her items out just fine. I have no issue with an employee watching me to make sure I ring everything up. However, the way she treated my daughter and I was very rude. I am not a thief and just because some people are doesn’t mean you need to treat everyone that way. She also stated that it was her first day.

So the issue I had was her attitude and the way she treated me. If you don’t trust certain customers because they are a different race than you need to not be so obvious about it. She clearly targeted me because I am a different race than her.

I have a job that required me to pass and FBI background check so clearly I am not a criminal.

They gave me 8 pieces of toilet paper