My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... もっと見る
所在地
所在地を変更Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... もっと見る
企業が回答しました
Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... もっと見る
企業が回答しました
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, 英国
- 01226 287474
4.8
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fix Auto UK - Fix Auto Barnsley からの回答
Many thanks for taking the time to leave a review. We are very pleased the service you received from our staff met your expectations. Fix Auto Barnsley
Friendly efficient staff and the…
Friendly efficient staff and the repaired bodywork was excellent.
2021年9月6日
Fix Auto UK - Fix Auto Barnsley からの回答
Many thanks for taking the time to leave your review, your feedback is very important and we are extremely pleased we have met your expectations. Fix Auto Barnsley
Fix Auto UK - Fix Auto Barnsley からの回答
Good Morning Mr Clarke, many thanks for taking the time to leave us a review. We are very happy that we have met your expectations. Regards
Fix Auto
Yes and maybe
Everything seems to be ok with the car. They were poor at keeping you up to date though, you had to keep asking them.
2021年8月4日
Fix Auto UK - Fix Auto Barnsley からの回答
Good Morning Mr Atter, Many thanks for taking the time to leave a review your feedback is important, we are confident we can improve our communication with customers after our recent recruitment drive, we are pleased your are happy with your repairs. Kind Regards Fix Auto
Excellent service
2021年7月26日
Fix Auto UK - Fix Auto Barnsley からの回答
Good Morning, Many thanks for taking the time to leave a review your feedback is very important, we are very glad we met your expectations. Kind Regards Fix Auto
Repair completed ahead of time for holiday
When I booked my car in for repair I had a specific date when the car needed to be completed by as I had a holiday booked and needed the car back for then.
Fixauto completed the repair ahead of time and made a great job of the repair.
Staff were courteous and very helpful.
Top marks
2021年7月21日
Fix Auto UK - Fix Auto Barnsley からの回答
Hi Mr Hatton many thanks for taking the time to leave us a review, we very much appreciate it. I hope you enjoy you holiday and the weather is being good to you.
Many thanks Fix Auto Barnsley
Fix Auto UK - Fix Auto Barnsley からの回答
Hi many thanks for your review.
Fix Auto Barnsley
Poor quality wo
Did some work on my car and was rejected by myself 3 times on 3 separate occasions due to poor workmanship for things that were poorly done or not done at all… paint runs, dents etc ! Do they not do any quality checks on work carried out before they phone customer and say car is ready to collect. Would not recommend them and will never use them again!
2021年6月29日
Fix Auto UK - Fix Auto Barnsley からの回答
Hi many thanks for your review. We are very sorry you was not happy with your repairs and we had to rectify them 3 times, I can only apologise that we did not meet your expectations.
Kind Regards Fix Auto Barnsley
Fix Auto UK - Fix Auto Barnsley からの回答
Hi many thanks for taking the time to leave a review, we are very happy that we met your expectations
Kind Regards Fix Auto Barnsley
Very friendly,quick service
2021年6月22日
Fix Auto UK - Fix Auto Barnsley からの回答
Hi many thanks for taking the time to leave a review, we are very glad that we managed to return your car to you in an quick and efficient time.
Kind Regards
Tracey
Poor communication with customers
I dont have any issue with the work carried out on my vehicle, I have an issue with the fact that my car was with the garage just short of 4 weeks, a lot longer than initially expected yet we did not receive 1 phone call to update us on where they were with the repairs. Myself and my husband both called the office who didn't have any information to give us, it was quite unprofessional in all honesty. When I collected my car I paid a £400 excess payment and was advised I would receive an email including all the information about what repairs had been carried out and a receipt for my payment, I am yet to receive any such email yet I have had a review request. Quite disappointed considering this was the garage my insurance company recommended.
2021年5月16日
Fix Auto UK - Fix Auto Barnsley からの回答
Hi Gemma, Thank you for taking the time to review our accident repair bodyshop, first of we'd like to apologies that your experience didn't match expectations. The repair was delayed for multiple reasons and we're sorry we didn't communicate more. Thanks again for the feedback
After my accident
After my accident, Fix Auto UK completed work on my car in just 9 days. The finished work was of a high standard and I found the staff to be friendly and very helpful.
2020年9月29日
自発的なレビュー
Fix Auto UK - Fix Auto Barnsley からの回答
Hi Mary, Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
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