My vehicle window was left open in the rain and resulted in the front passenger foot well now having a damp smell (hopefully no serious damage to electrics etc). The window was left open despite numer... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... もっと見る
企業が回答しました
Car looked great when delivered back. Pick up went well. I would have liked more communication on when car was coming back. I made it clear I wanted car delivered back to my house but after a few phon... もっと見る
企業が回答しました
autofix have been really accommodating to work with, arranging a courtesy car and dropping/collecting my vehicle at the same time. it has now been returned by Jason who was really friendly & happy to... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, 英国
- 01256 517230
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A mixed experience
I found the reception staff very pleasant and helpful. The down side was the repairs took longer than expected. The final checks took 2-3 days and yet my car was returned with the left indicator not working!

Fix Auto UK - Fix Auto Basingstoke からの回答
Second time now we have used fix auto…
Second time now we have used fix auto personally, and both times they have been absolutely spot on from start to finish, repairs done to the vehicles have been perfectly done and no complaints. Megan the receptionist was polite and kept us informed every step of the way. Won’t be taking my car anywhere else from now on.

Fix Auto UK - Fix Auto Basingstoke からの回答
10/10…
Great service matched by the professional and excellent repair work carried out
10/10

Fix Auto UK - Fix Auto Basingstoke からの回答
Insurance Check & Repair
Very good communication throughout. Not only did they keep me up to date, the service was prompt and quick. Very pleased with outcome and would highly recommend.

Fix Auto UK - Fix Auto Basingstoke からの回答
A truely great company to deal with.…
Throughout the whole process the service was excellent. Communication was outstanding with friendly extremely helpful named people.
The best that I have experienced in many years of driving and the very occasional need for such service. I recommend them very highly.

Fix Auto UK - Fix Auto Basingstoke からの回答
Easy check-in and check-out
Easy check-in and check-out, courtesy car available for whole period of repair which was carried out in the shorter end of the time estimated.

Fix Auto UK - Fix Auto Basingstoke からの回答

Fix Auto UK - Fix Auto Basingstoke からの回答
Forgot to reset my dashboard
Did a good job at fixing my car, but they forgot to reset my dashboard

Fix Auto UK - Fix Auto Basingstoke からの回答
Di and the team were amazing
Di and the team were amazing. Kept me informed all the way. Would definitely use them again and recommend them

Fix Auto UK - Fix Auto Basingstoke からの回答
Driver Phil and his colleague were very…
Driver Phil and his colleague were very efficient and professional!
Thank you for everything!

Fix Auto UK - Fix Auto Basingstoke からの回答
Excellent service from start to finish…
Excellent service from start to finish highly recommend .
Diane in reception was so helpful and should be congratulated for her exceptional customer service skills .

Fix Auto UK - Fix Auto Basingstoke からの回答
Insurancr Car repair
The admin team who phoned one were very courteous and helpful.
The process was smooth and easy.
The car was repaired within the time frame that I was promised.

Fix Auto UK - Fix Auto Basingstoke からの回答
Disappointing repair service
Sadly when the van was returned the signwriting was not correct missing "U" from Unit and on the passenger door the telephone numbers where not in alignment with the addresses and we are still awaiting a date for this to be addressed. Really not acceptable.

Fix Auto UK - Fix Auto Basingstoke からの回答
Lovely friendly and professional team…
Lovely friendly and professional team with prompt clear communication and great result.

Fix Auto UK - Fix Auto Basingstoke からの回答
Amazing service- my car was returned…
Amazing service- my car was returned looking brand new and even had “new car smell”!

Fix Auto UK - Fix Auto Basingstoke からの回答
Drivers Ian and Phil 5 stars for safe…
Drivers Ian and Phil 5 stars for safe delivery of me van.

Fix Auto UK - Fix Auto Basingstoke からの回答
First class experience
My experience with Fix Auto was excellent from start to finish. From the very first conversation I had with Di, I felt I was in safe hands. She was both empathetic and informative. After a few email exchanges consisting of photographs and vehicle info, a consultation was quickly scheduled.
After Mark's hands on inspection, he very quickly outlined the work involved and provided with with a quote. On the day of the work, it transpired that the damage had been more extensive than first assessed. Mark was very transparent about the extent of the damage and went out of his way to reduce costs where possible.
The work was completed to an excellent standard and the overall condition of my vehicle when returned was superb. Both the interior and exterior of the vehicle had cleaned thoroughly, making me feel like I was stepping into a new car.
Again, Di was extremely kind and assured me regarding my warranty status of both parts and repairs. Needless to say, my car passed it's MOT with flying colours the following week. I would not hesitate in recommending this company to friends or family and would happily use them again if the need arises (hopefully not).

Fix Auto UK - Fix Auto Basingstoke からの回答
Great service
Great service, very informative and professional.From the Ladies in the Office to Phil and colleague who picked up and delivered the car back.

Fix Auto UK - Fix Auto Basingstoke からの回答
Repair organised through the insurers
Repair organised through the insurers. Excellent service, great communication. Car was returned beautifully clean.
Car collection and delivery drivers (Phil & Ian) were really great.

Fix Auto UK - Fix Auto Basingstoke からの回答
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