Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Unfortunately someone crashed into the back of me. Luckily they accepted liability and the insurance co took care of the repairs. They chose Fix Auto. I was happy with the repair and also Fix Auto all... もっと見る
企業が回答しました
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text. The staff at Braintree and Colchester were helpful and friendly. We needed... もっと見る
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The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
East St, CM7 3JW, Braintree, 英国
- 01376 312102
4.6
優良
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Above and beyond
Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon inspection when my vehicle was returned, I found that scratches no where near the repair area had disappeared. Fixauto have really gone above and beyond and I honestly could not be happier with the service and quality of work. A big thank you to everyone involved.
2026年5月28日
Fix Auto UK - Fix Auto Braintree からの回答
Hello Dan,
We are delighted to hear about your excellent experience with us. It's wonderful that our communication and service exceeded your expectations, and we truly appreciate you acknowledging our team's dedication. Thank you for your kind words.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Thank you for your kind words and 5-star rating! We're thrilled you were pleased with the repair work and that your vehicle was returned in such great condition. We appreciate you taking the time to share your positive experience. We'll be sure to share your feedback with our team.
Kind Regards,
Fix Auto Chelmsford/Braintree/Colchester
Fix Auto UK - Fix Auto Braintree からの回答
Hello Joy,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards
Fix Auto Chelmsford/ Braintree/ Colchester
Flexible and within time frames
Unfortunately someone crashed into the back of me. Luckily they accepted liability and the insurance co took care of the repairs. They chose Fix Auto. I was happy with the repair and also Fix Auto allowed me to collect and deliver my car to the car hire place (which insurance had organised while mine was being fixed). They gave me a rough timeline on how long they would take to repair and they stuck to it.
2026年6月1日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Hi Samantha Collett,
We're so glad to hear that we could assist you after your accident and that the repair process was smooth. It's wonderful that we met your expectations regarding the timeline and car hire arrangements. Thank you for your kind words.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Great team and really good…
Great team and really good communication and service. Couldn’t recommend more highly.
2026年5月21日
Fix Auto UK - Fix Auto Braintree からの回答
Hello Tom Burton,
We are so glad you had such a positive experience with our team and service. We truly appreciate your high recommendation.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Very efficient service and they have…
Very efficient service and they have done a great job.
2026年5月18日
Fix Auto UK - Fix Auto Braintree からの回答
Andy Hurley,
We appreciate your positive feedback. We are glad you are happy with our service.
Fix Auto UK
High standards
The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite and efficient, and the two gentlemen who collected and returned the car to me were punctual and polite.
2026年5月18日
Fix Auto UK - Fix Auto Braintree からの回答
N. E. Colchester,
We appreciate you sharing your positive experience. We're glad to hear that the repair work was completed quickly and to a high standard, and that our staff and collection/delivery team were courteous and efficient.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Great service!
Really pleased with the work they have done on my car. Very friendly customer service, happy to answer any questions I had throughout the whole process. 10/10 recommend! ⭐️
2026年5月6日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Hello Ellie,
We're so pleased to hear you're happy with our work and customer service. Thank you for your kind words and recommendation.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Hello Amie,
We appreciate your kind words about our communication and service. Thank you for your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto did a great job on my bumper…
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text.
The staff at Braintree and Colchester were helpful and friendly.
We needed a courtesy car, it was a new plate, and they managed to supply an automatic which matched our car that went in for repair.
2026年5月11日
Fix Auto UK - Fix Auto Braintree からの回答
Andrew Shears,
We're so pleased to hear about your positive experience with your bumper repair. It's great that our communication kept you informed and that our team was helpful and friendly. We're also glad the courtesy car met your needs. Thank you for your kind words!
Fix Auto UK
Excellent customer service in terms of…
Excellent customer service in terms of update on progress.
2026年5月1日
Fix Auto UK - Fix Auto Braintree からの回答
Happy Customer,
We appreciate your feedback on our excellent customer service. We're glad we kept you updated!
Fix Auto UK
Because I used to be a paint sprayer
Because I used to be a paint sprayer, when I receive my car back I was very impressed with the colour match
2026年4月16日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Allan,
We're happy to hear that you were impressed with the color match on your car. It's great to know your experience as a paint sprayer helped you notice our quality!
Fix Auto UK
Very pleasant lady on the phone and…
Very pleasant lady on the phone and very happy with repair
2026年4月27日
Fix Auto UK - Fix Auto Braintree からの回答
Mr Fleming,
We appreciate you taking the time to leave us feedback. We're so glad you were happy with the phone service and the repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Hello John.
We appreciate you taking the time to leave us a review. We're so glad to hear you were happy with our helpful staff and good quality repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Bryan Taylor,
We appreciate your positive feedback and are so glad everything went smoothly for you. Thank you for taking the time to share.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Friendly
Friendly, helpful staff over the phone and with pick up before repair and delivery of our car after repair.
Pleased with the repair and had a similar amount of fuel in it, to when it went. No excess mileage either. Cleaned when dropped off. Happy.
2026年4月7日
Fix Auto UK - Fix Auto Braintree からの回答
Vicki Munro,
We appreciate you taking the time to leave us your feedback. We're happy to hear that our staff was helpful and friendly during the pick-up and delivery. We're also pleased you were happy with the repair and the condition of your car upon its return.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
GOOD WORK AND ECELLENTREPAIR
NICE REPAIR . AM HAPPY WITH WHAT I SAW. MY REGARDS ALL THE STAFFS OF FIX AUTO ESPECIALLY JACKIE.
2026年4月7日
Fix Auto UK - Fix Auto Braintree からの回答
OKOYE AUGUSTNE ENWELUM ENWELUM,
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you were pleased with the repair.
Fix Auto UK
Brilliant MX5 repair…
Used fix auto UK to repair my Mazda MX5 was damaged all down one side .It was repaired through my insurance all so I wanted some extra work done which they done at the same time they did a amazing job and totally cleaned my car . They kept me informed about the progress on the work gave me a brand new courtesy car . Highly recommend
2026年4月9日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Adrian Swaisland,
We appreciate you sharing your experience. We're happy to hear that you were pleased with the repairs to your car and the additional work completed. It's great to know you were satisfied with our team's service and the courtesy car. Thank you for recommending us!
Paul Shelton, Fix Auto UK
Repaired and returned quickly
Repaired and returned quickly.
Cleaned the car to a really high standard - looked brand new!
2026年4月2日
Fix Auto UK - Fix Auto Braintree からの回答
Mikeala Gore,
We're so glad we could repair your car quickly and return it to you in pristine condition. Thank you for your positive feedback; we appreciate it.
Fix Auto Braintree
Highly recommend
I had a really good experience with Fix Auto from start to finish. The team were professional, honest, and kept me updated throughout the repair process, which I really appreciated. The quality of the work was really good and my car looked as good as new when I picked it up. Everything was completed on time with no surprises, and the pricing felt fair for the level of service. It’s not always easy to find a garage you trust, but I would definitely use them again and recommend them to others.
2026年4月1日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Louise Luxton,
We appreciate you sharing your positive experience! We're happy to hear that our team was professional and kept you updated, and that you were pleased with the repair work. Thank you for recommending us!
Fix Auto UK
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