Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unfortunately someone crashed into the back of me. Luckily they accepted liability and the insurance co took care of the repairs. They chose Fix Auto. I was happy with the repair and also Fix Auto all... もっと見る
企業が回答しました
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text. The staff at Braintree and Colchester were helpful and friendly. We needed... もっと見る
企業が回答しました
The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
East St, CM7 3JW, Braintree, 英国
- 01376 312102
4.6
優良
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding company, very professional
Your company is very professional and they’ve done a very professional job on my car and I am very very pleased with it. I would recommend your company to anyone. Your staff are polite and well spoken. I would like to thank you very much for the work you’ve done in my car.
2026年3月23日
Fix Auto UK - Fix Auto Braintree からの回答
Mr Crane,
We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were pleased with the work done on your car. It's great to know our staff made a positive impression.
Fix Auto UK
Looks good but can't drive it
During the process of getting the vehicle repaired we received good regular update. With the part being on back order again we had been kept informed.
Once the vehicle had been completed we had been told it would be dropped off the vehicle never arrived that day. After a week of chasing we went to collect the vehicle. It looked good from the outside but when it came to drive it, it was un-driveable. wheels out of align and a struggle to drive it straight it has now had to go back for more time off of the road.
2026年3月4日
Fix Auto UK - Fix Auto Braintree からの回答
Mr Britton,
Thank you for your feedback. We appreciate your comments regarding the regular updates you received throughout the repair process, particularly while waiting for the back-ordered part.
We are, however, very sorry to hear about the issues you experienced following collection of your vehicle. Unfortunately, the delay in delivery was due to ensuring the VAT had been authorised, this can take a few days on larger jobs and should have been explained.
While we are pleased the vehicle presented well cosmetically, we have now had further authorisation for extra work and will ensure that this is done as swiftly as possible to get you back on the road in the same manner.
Please be assured that we take your concerns seriously and are working to resolve any outstanding issues as quickly as possible. We appreciate your patience and the opportunity to put things right.
Fix Auto UK - Fix Auto Braintree からの回答
Mr Jon Toynton,
We're happy to hear that our work met your expectations. Thank you for your positive feedback; we appreciate it greatly.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Thank you for repairing my car
Thank you for repairing my car, you did a wonderful job and not only that but it came back sparkling clean inside and out. That was such a lovely touch. So grateful. Thank you
2026年3月10日
Fix Auto UK - Fix Auto Braintree からの回答
Alex Saxena,
We appreciate you taking the time to share your positive experience! We're so happy to hear that you were pleased with the repair work and the extra touch of cleaning. Thank you!
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Great service
Great service, easy to deal with . Standard of repair very good . Kept me updated on progress. All in all an excellent service .
2026年2月25日
Fix Auto UK - Fix Auto Braintree からの回答
Tony Regan,
We appreciate you taking the time to leave us such a positive review. We're so glad to hear you received great service and were kept updated.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
From start to finish Fix Auto handled…
From start to finish Fix Auto handled my work expertly, good communication throughout so I knew exactly what was happening. And the end result was perfect with great attention to detail. Very impressed.
2026年2月23日
Fix Auto UK - Fix Auto Braintree からの回答
Hello Andy Westacott,
We appreciate you taking the time to leave us a review. We're happy to hear that you were impressed with our team's communication and attention to detail, resulting in a perfect repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Insurance repair
The work was carried out satisfactorily.
The vehicle was able to be returned at a time to suit me.
2026年2月19日
Fix Auto UK - Fix Auto Braintree からの回答
Iain Hallifax,
We're happy to hear that the work met your expectations and that the return time was convenient for you. Thank you for your positive feedback!
Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Hello Carolyn Lomax,
We are delighted you were happy with our service and found our staff friendly and helpful. Thank you for your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
The service was excellent
The service was excellent. Adam and Jackie kept me fully updated with progress and everyone I spoke to was really helpful and knowledgeable
2026年2月13日
Fix Auto UK - Fix Auto Braintree からの回答
Hi Martin Guest,
We're happy to hear that you received excellent service and were well-informed about the progress. Thank you for acknowledging our helpful and knowledgeable team, we will pass this onto the team.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Excellent honest company
Excellent honest company, service, and repair. When I came to collect my car I was informed a calibration wasn’t required in the end (I would never have known) and the bill was reduced accordingly. The car looked like new, immaculate finish and valeted too! Wouldn’t hesitate to recommend Fix Auto Braintree for accident repair. Thank you 😀
2026年2月12日
自発的なレビュー
Fix Auto UK - Fix Auto Braintree からの回答
Hi Nick,
We're happy to hear that you had such a positive experience with our honest service and repair work. It's great to know you were pleased that we reduced the bill accordingly and with how we restored your car. Thank you for recommending our services.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
An excellent job all round.
From the moment I was called to arrange collection of my vehicle, to the time I was recalled to collect it from the hire car company, the service that was provided was fantastic, in fact second to none. In what I thought was going to be a stressful situation turned out to be very easy.
The two ladies that I spoke to I believe were called Kim and Courtney, they were reassuring, polite and friendly.
My car arrived back as good as new & she even got a little wash as well. Smelling fresh.
Thank you so much for everything, something that wasn’t my fault wasn’t so bad in the long run.
2026年2月4日
Fix Auto UK - Fix Auto Braintree からの回答
Hi Sally,
We're happy to hear that the service we provided made a potentially difficult situation easy for you. We appreciate your kind words about our team's reassuring and friendly approach. It's great to know your car was returned to you in excellent condition. Thank you for your positive feedback. We will pass this onto the team.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Not the greatest
Hire girl was shocking
Our car Dropped back fixed - wasn’t fully fixed so had to go back
And in the boot of ours, they left a load of spare parts
2026年2月9日
Fix Auto UK - Fix Auto Braintree からの回答
Good morning Mr Evans,
We are really sorry to hear about your experience and the frustration it has caused.
The hire care you have received does not sound acceptable and we will look into this to see where we can improve this.
Prior to the return of your vehicle, it is our responsibility to ensure everything is correct with your vehicle. We will look into our Quality Control procedure and ensure all current and new staff understand our policies clearly.
If there is anything further you require please don't hesitate to reach out.
Kind Regards
Great service from start to finish
Great service from start to finish, delivered a courtesy car, took mine and returned it when repaired. Kept me informed the whole time.
2026年1月23日
Fix Auto UK - Fix Auto Braintree からの回答
Jane Smith,
We're happy to hear that you received great service from beginning to end, including the delivery of a courtesy car and updates throughout the repair process.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto UK - Fix Auto Braintree からの回答
Mr Lucas Smith,
We appreciate your five-star rating and are happy you were pleased with our superb repair and great communication.
Paul Shelton, Fix Auto Braintree
Fix Auto UK - Fix Auto Braintree からの回答
Jason Harden,
We're happy to hear that our communication was excellent and professional. Thank you for your feedback we will pass onto the team!
Paul Shelton, Fix Auto UK
Very professional service
Very professional service, they came and picked and delivered my car back. Checked repair excellent job, also car had been cleaned.
2026年1月12日
Fix Auto UK - Fix Auto Braintree からの回答
Lorraine Courtman,
We're happy to hear you received professional service with the collection and delivery of your car. It's great to know you were pleased with the repair and cleaning.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
The whole process was excellent.
The whole process was excellent.
All the staff members I had dealings with were extremely polite, professional, had a sense of humour and did exactly what they said they would.
All time scales were achieved or bettered.
The quality of the repair was first class and my vehicle was returned in "as new" condition.
I wouldn't hesitate in recommending Fix Auto UK
2025年12月24日
Fix Auto UK - Fix Auto Braintree からの回答
Anthony Backler,
We appreciate you highlighting the politeness and professionalism of our team. We're happy to hear that the repair quality met your expectations and that you would recommend our services.
Fix Auto UK
Kept informed through out while my car…
Kept informed through out while my car was being repaired and made the whole process very easy and stress free
2025年12月1日
Fix Auto UK - Fix Auto Braintree からの回答
We're happy to hear that you found the repair process easy and stress-free, and that we kept you informed. Thank you for your positive feedback.
Paul Shelton, Fix Auto UK
Brilliant
The insurance. The service was very good the work carried out was first class 👍
2025年11月26日
Fix Auto UK - Fix Auto Braintree からの回答
Good Morning,
Thankyou for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, its feedback like yours which helps us grow and continue to help all our clients.
Kind Regards,
Fix Auto Braintree
Brilliant almost perfect
Fast, effective, responsive. Only thing stopping 5 stars was the courtesy car smelt like an ashtray.
2025年11月27日
Fix Auto UK - Fix Auto Braintree からの回答
Good morning,
Thank you so much for your great review! We’re really pleased to hear that you found our service fast, effective, and responsive.
We’re sorry to hear about the smell in the courtesy car — that’s not the standard we expect, and we appreciate you bringing it to our attention. We’ll make sure this is addressed with our team so future vehicles are checked more thoroughly before handover.
Thanks again for your feedback, and we hope to earn that fifth star next time!
Kind regards
Fix Auto Braintree
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。