From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and helpful team
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
2026年5月28日
Fix Auto provided an excellent service…
Fix Auto provided an excellent service and kept me updated throughout the process.
2026年5月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Really friendly and helpful staff
Really friendly and helpful staff, such a smooth process of getting my car repaired and borrowing courtesy car.
2026年5月11日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Jasmine,
We're so glad to hear you had such a smooth experience with your repair and courtesy car. Thank you for your kind words!
Sharon Horn, Fix Auto Buckingham
Excellent
From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
2026年5月18日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning Avril ,
We're so pleased to hear about your positive experience with us. We appreciate you highlighting our excellent communication and the pleasant service from our driver. We're glad the work was completed quickly and to your satisfaction.
Sharon Horn, Fix Auto Buckingham
Crash Dummies Find True Happiness!
Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door slides back and forth smoothly once more.
2026年5月21日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning,
We are so pleased to hear about your positive experience with our staff and the smooth repair of your van. We are glad we could meet your deadline.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
G.K.Fisher,
We appreciate your 5-star review! We are glad you enjoyed our service.
Sharon Horn, Fix Auto Buckingham
Awesome work!
Speedy service, good comms, and great work on our car. Lauren very helpful with any queries.
2026年5月1日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning, BUBBA ,
We appreciate your positive feedback! We're so glad to hear you were happy with our fast service, communication, and the work completed on your car.
Sharon Horn, Fix Auto Buckingham
5* service from everyone at Fix Auto
5* service from everyone at Fix Auto, Buckingham.
From start to finish, I could not fault the level of professionalism from the staff and the work carried out on my car. The whole service really was flawless.
would highly recommend.
2026年4月17日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Ronald,
We appreciate you taking the time to leave us such a complimentary review! We're happy to hear that you were pleased with the professionalism of our staff and the work carried out on your car.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon, Alison,
We appreciate you taking the time to leave us a review. We're happy to hear you were informed of progress and our service was quick.
Sharon Horn, Fix Auto Buckingham
excellent repair work
My vehicle was sent for repair through my insurance following a rear-end collision. I am very pleased with the quality of the work carried out. The car was returned to me within two weeks, thoroughly cleaned, polished, and restored to a like-new condition.
2026年4月21日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Ashley
We're happy to hear that you are pleased with the repair work and the condition of your car after the rear-end collision. Thank you for your positive feedback!
Sharon Horn, Fix Auto Buckingham
Great communication and quick…
Great communication and quick turnaround - Lauren was very helpful and professional - even managed to return the car a day early.
2026年4月13日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon Tony
We are so happy to hear about your great experience! We appreciate your recognition of our team's communication and efficiency in returning your car ahead of schedule.
Sharon Horn, Fix Auto Buckingham
Fix Auto Buckingham
Lauren at Fix Auto was really polite and courteous at all times, she constantly kept me up to date on what was happening from the minute they was chosen as the repairer even organising my car to be collected even though it was still drivable, as a precautionary she offers they pick it up on a low loader. The repairs are excellent not knowing anything had happened to my car, the whole experience with Fix Auto Buckingham was excellent
2026年3月27日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Ian,
We appreciate you taking the time to share your experience. We're happy to hear that you were pleased with how regularly we kept you updated and that you were satisfied with the repairs to your car.
Sharon Horn, Fix Auto Buckingham
It took long time to repair the car…
It took long time to repair the car (2months).
When I got the car back and start driving I was getting sign of parking alert and when I check I found out one of the parking sensor was broken. I put it back by myself. Also I found out some spot on my tyre which wasn’t there when I send the car for repair.
2026年3月30日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Rumi,
We regret the extended repair time and the issues you encountered upon the car's return. We appreciate you bringing the parking sensor and tyre spots to our attention. We'll investigate these concerns to ensure better service in the future.
Sharon Horn, Fix Auto Buckingham
Great customer experience
Great customer experience. Kept informed throughout. Car collected and returned. Work looks great - thanks
2026年4月1日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Andrew,
We're happy to hear that you had a great experience! It's wonderful to know you were well-informed and satisfied with our work. Thank you for your feedback.
Sharon Horn, Fix Auto Buckingham
I had my car repaired by Fix Auto…
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, to Josh who managed the rectification, it was an excellent experience. 48 hours from initial contact to rectification. Very helpful, no long email exchanges, just a desire to resolve the issue quickly. A very good experience.
2026年3月30日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Peter
We're glad you enjoyed your experience with us. It's great to hear that our team was helpful and resolved the issue quickly. Thank you for your positive feedback.
Sharon Horn, Fix Auto Buckingham
Super repair
Works completed were 2nd to none. Staff are really helpful and accommodating. Would recommend using them in a heartbeat. Top job from all
2026年4月1日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Kent
We appreciate your recommendation and are happy to hear you received helpful and accommodating service. It's great to know you were satisfied with our team's work.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Lindsey Davies,
We appreciate you taking the time to leave us a review! We are so glad to hear you received excellent service and found no faults.
Sharon Horn, Fix Auto Buckingham
Staff were kind
Staff were kind, friendly and welcoming, I was kept up to date on progress. Everything went smoothly I didn’t need to worry about anything.
2026年3月30日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Sally
We appreciate your wonderful review! We're so glad to hear that you found our staff kind and that you were well-informed on the progress.
Sharon Horn, Fix Auto Buckingham
The repair itself is really good
The repair itself is really good. The receptionist, Lauren, was really friendly and helpful ready to answer all my queries and updates. The technician who picked the car up from my address was also very friendly and it was a swift collection.
2026年3月27日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon Cruz
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair, the receptionist's friendliness and helpfulness, and the swift car collection. Thank you!
Sharon Horn, Fix Auto Buckingham
They were very helpful and did a great…
They were very helpful and did a great job on my van
2026年3月17日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Michael,
We're happy to hear that our team was helpful, and we did a great job on your van. Thank you for your positive feedback!
Sharon Horn, Fix Auto Buckingham
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